Hi Mario,

This should work:
https://opar.perl-services.de/dist/SetPendingTimeHourMinute

Regards,
Renée

Am 01.02.19 um 08:34 schrieb Ml Ml:
> Hello List,
> is it possible to set a static pending time? I would like to have
> 09:00 p.m. by default.
> (i dont want to set an PendingTimeDiff).
>
> If its not possible, could someone point me to the piece of code where
> i can set it manually?
> I wasn´t able to find it.
>
> (AgentTicketPending.tt inlcudes AgentTicketActionCommon.tt but i am
> stuck from here)
>
> Thanks,
> Mario
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