Hi Mario, This should work: https://opar.perl-services.de/dist/SetPendingTimeHourMinute
Regards, Renée Am 01.02.19 um 08:34 schrieb Ml Ml: > Hello List, > is it possible to set a static pending time? I would like to have > 09:00 p.m. by default. > (i dont want to set an PendingTimeDiff). > > If its not possible, could someone point me to the piece of code where > i can set it manually? > I wasn´t able to find it. > > (AgentTicketPending.tt inlcudes AgentTicketActionCommon.tt but i am > stuck from here) > > Thanks, > Mario > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs