Using twitter as an outage notification (was: Fire, Power loss at Fisher Plaza in Seattle)

2009-07-04 Thread Roland Perry
In article <786ba8c0-b534-40ff-9126-1e33bd11c...@americafree.tv>, Marshall Eubanks writes That's a great idea, use some lame Web 2.0 trend to communicate with actual real life customers. I would assume they figured it was better than just remaining silent. I'm about to recommend to an organ

Re: Using twitter as an outage notification (was: Fire, Power loss at Fisher Plaza in Seattle)

2009-07-04 Thread Brandon Butterworth
> Paying a lot more to host the website with higher "burst" capacity > during an emergency, isn't an option. > > The only other idea I've had is to sign all the customers up to receive > an SMS via some sort of broadcast service (the news will fit easily in > one SMS). If the event is suitably

Re: Using twitter as an outage notification (was: Fire, Power loss at Fisher Plaza in Seattle)

2009-07-04 Thread Roland Perry
In article <200907041222.naa23...@sunf10.rd.bbc.co.uk>, Brandon Butterworth writes Paying a lot more to host the website with higher "burst" capacity during an emergency, isn't an option. The only other idea I've had is to sign all the customers up to receive an SMS via some sort of broadcast s

Re: Using twitter as an outage notification (was: Fire, Power loss at Fisher Plaza in Seattle)

2009-07-04 Thread Marshall Eubanks
On Jul 4, 2009, at 6:17 AM, Roland Perry wrote: In article <786ba8c0-b534-40ff-9126-1e33bd11c...@americafree.tv>, Marshall Eubanks writes That's a great idea, use some lame Web 2.0 trend to communicate with actual real life customers. I would assume they figured it was better than just re

Re: Using twitter as an outage notification

2009-07-04 Thread JC Dill
Roland Perry wrote: In article <786ba8c0-b534-40ff-9126-1e33bd11c...@americafree.tv>, Marshall Eubanks writes That's a great idea, use some lame Web 2.0 trend to communicate with actual real life customers. I would assume they figured it was better than just remaining silent. I'm about to

Re: Using twitter as an outage notification (was: Fire, Power loss at Fisher Plaza in Seattle)

2009-07-04 Thread Roland Perry
In article , Marshall Eubanks writes That's a great idea, use some lame Web 2.0 trend to communicate with actual real life customers. I would assume they figured it was better than just remaining silent. I'm about to recommend to an organisation that it [a twitter account] is better than

Re: Using twitter as an outage notification (was: Fire, Power loss at Fisher Plaza in Seattle)

2009-07-04 Thread Jeffrey Lyon
Personally, I find it difficult to take Twitter seriously. It seems like more of a kids toy than a business tool. Something like a blogspot account would make a lot more sense. Jeff On 7/4/09, Marshall Eubanks wrote: > > On Jul 4, 2009, at 6:17 AM, Roland Perry wrote: > > > > In article > <78

Re: Using twitter as an outage notification

2009-07-04 Thread Roland Perry
In article <4a4f5e3c.5040...@gmail.com>, JC Dill writes That's a great idea, use some lame Web 2.0 trend to communicate with actual real life customers. I would assume they figured it was better than just remaining silent. I'm about to recommend to an organisation that it [a twitter accou

Re: Using twitter as an outage notification (was: Fire, Power loss at Fisher Plaza in Seattle)

2009-07-04 Thread Michael Hallgren
Le samedi 04 juillet 2009 à 10:47 -0400, Jeffrey Lyon a écrit : > Personally, I find it difficult to take Twitter seriously. It seems > like more of a kids toy than a business tool. Something like a > blogspot account would make a lot more sense. Yes. What about (continue to) use old email (inc l

Re: Using twitter as an outage notification

2009-07-04 Thread JC Dill
Roland Perry wrote: What I'm trying to anticipate is the objection to *also* posting to Twitter, which might be raised on the grounds that it's too "unofficial", or "unsupported" or something like that. Anyone who makes that argument is just showing how little they know about Twitter. It wou

Re: Using twitter as an outage notification (was: Fire, Power loss at Fisher Plaza in Seattle)

2009-07-04 Thread Roland Perry
In article <16720fe00907040747k67ca1206kb871420deb5e8...@mail.gmail.com>, Jeffrey Lyon writes Personally, I find it difficult to take Twitter seriously. It seems like more of a kids toy than a business tool. Something like a blogspot account would make a lot more sense. That's the kind of "ma

Re: Using twitter as an outage notification

2009-07-04 Thread Roland Perry
In article <4a4f6ef5.9030...@gmail.com>, JC Dill writes What I'm trying to anticipate is the objection to *also* posting to Twitter, which might be raised on the grounds that it's too "unofficial", or "unsupported" or something like that. Anyone who makes that argument is just showing how l

Re: Level 3 - "legacy" Wiltel/Looking Glass bandwidth

2009-07-04 Thread up
On Wed, 1 Jul 2009, Scott Howard wrote: We're looking at getting connectivity via Level 3 in a particular datacenter, but we're being told that it's "legacy Wiltel/Looking Glass" rather than "true" Level 3. Given that both of these acquisitions occurred years ago should I be worried, or is this

Re: Using twitter as an outage notification

2009-07-04 Thread Chris Hills
On 04/07/09 17:07, Roland Perry wrote: That's the kind of "marketing-led" response I was hoping to hear. But the UK National Rail system now uses Tweets to tell customers about disruptions on the trains, and several major UK government departments and news organisations use it for announcements

Re: Using twitter as an outage notification (was: Fire, Power loss at Fisher Plaza in Seattle)

2009-07-04 Thread Michael Hallgren
Le samedi 04 juillet 2009 à 16:58 +0200, Michael Hallgren a écrit : > Le samedi 04 juillet 2009 à 10:47 -0400, Jeffrey Lyon a écrit : > > Personally, I find it difficult to take Twitter seriously. It seems > > like more of a kids toy than a business tool. Something like a > > blogspot account would

Re: Using twitter as an outage notification

2009-07-04 Thread mike
Roland Perry wrote: > In article > <16720fe00907040747k67ca1206kb871420deb5e8...@mail.gmail.com>, Jeffrey > Lyon writes >> Personally, I find it difficult to take Twitter seriously. It seems >> like more of a kids toy than a business tool. Something like a >> blogspot account would make a lot more

Re: Using twitter as an outage notification

2009-07-04 Thread Roland Perry
In article , Chris Hills writes That's the kind of "marketing-led" response I was hoping to hear. But the UK National Rail system now uses Tweets to tell customers about disruptions on the trains, and several major UK government departments and news organisations use it for announcements and "B

RE: Fire, Power loss at Fisher Plaza in Seattle

2009-07-04 Thread Frank Bulk
Leo: That presumes the people at the bottom care about the big picture. I'd hazard to guess that the people who participate in this listserv *do* care, but if Dilbert has even any correlation to real life, then just as often there are people who build DNS/DHCP/etc redundantly because that's what

RE: Using twitter as an outage notification

2009-07-04 Thread Frank Bulk
When the local power companies uses twitter, then maybe I'll consider using twitter for our customers. There's the temptation by some of companies to leverage the latest technology to appear "cool" and "in tune" with customers, but by far and large, when something goes down customers either do no

Re: Using twitter as an outage notification

2009-07-04 Thread Marc Manthey
Am 04.07.2009 um 22:59 schrieb Frank Bulk: When the local power companies uses twitter, then maybe I'll consider using twitter for our customers. well it seems popular http://www.dell.com/twitter dell made some money with it too http://en.community.dell.com/blogs/direct2dell/archive/2009

Re: Using twitter as an outage notification

2009-07-04 Thread Seth Mattinen
Frank Bulk wrote: When the local power companies uses twitter, then maybe I'll consider using twitter for our customers. There's the temptation by some of companies to leverage the latest technology to appear "cool" and "in tune" with customers, but by far and large, when something goes down cus

Re: Using twitter as an outage notification

2009-07-04 Thread Aleksandr Milewski
On 7/4/09 7:50 AM, Roland Perry wrote: What I'm trying to anticipate is the objection to *also* posting to Twitter, which might be raised on the grounds that it's too "unofficial", or "unsupported" or something like that. Anecdotal, of course, but I found twitter to be very useful during the

Re: Using twitter as an outage notification

2009-07-04 Thread Mark E. Mallett
On Sat, Jul 04, 2009 at 03:59:48PM -0500, Frank Bulk wrote: > When the local power companies uses twitter, then maybe I'll consider using > twitter for our customers. During the ice storm we had here last winter, the local power company did just that. "psnh" "ice storm" "twitter" etc are all good

Re: Using twitter as an outage notification

2009-07-04 Thread Warren Bailey
Why aren't you all out getting drunk like me?? ;) - Original Message - From: Mark E. Mallett To: Frank Bulk Cc: na...@merit.edu Sent: Sat Jul 04 13:12:14 2009 Subject: Re: Using twitter as an outage notification On Sat, Jul 04, 2009 at 03:59:48PM -0500, Frank Bulk wrote: > When the loc

Re: Using twitter as an outage notification

2009-07-04 Thread JC Dill
Roland Perry wrote: In article <4a4f6ef5.9030...@gmail.com>, JC Dill writes What I'm trying to anticipate is the objection to *also* posting to Twitter, which might be raised on the grounds that it's too "unofficial", or "unsupported" or something like that. Anyone who makes that argument

Re: Using twitter as an outage notification

2009-07-04 Thread Stefan
For DR issues (among many others, of course) think of Twitter as a paging system of global proportions: not a lot to be said, but if you get the message right its broadcast and amplification capabilities are unmatched. -- ***Stefan http://twitter.com/netfortius On Sat, Jul 4, 2009 at 5:19 PM, JC

RE: Using twitter as an outage notification

2009-07-04 Thread Frank Bulk
So does twitter address the mass public, or those who are Web 2.0 literate or techies? I'm glad to see that Dell reached two million people, but how many more people call in or visit its web page every day? My point in another fork of this thread is that for most people, the traditional forms of

RE: Using twitter as an outage notification

2009-07-04 Thread Tomas L. Byrnes
>-Original Message- >From: Frank Bulk [mailto:frnk...@iname.com] >Sent: Saturday, July 04, 2009 4:51 PM >To: 'JC Dill' >Cc: na...@merit.edu >Subject: RE: Using twitter as an outage notification > >So does twitter address the mass public, [TLB:] The whole point of Twitter is that it wor

Re: Using twitter as an outage notification

2009-07-04 Thread Michael Painter
- Original Message - From: "Frank Bulk" Sent: Saturday, July 04, 2009 10:59 AM Subject: RE: Using twitter as an outage notification When the local power companies uses twitter, then maybe I'll consider using twitter for our customers. There's the temptation by some of companies to lev