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Hi,
Martin Hannigan wrote:
> On Sat, Jan 9, 2010 at 9:37 AM, Paul Wall wrote:
>
>> On Thu, Jan 7, 2010 at 5:04 AM, Mike
>> wrote:
>>> We just had a qwest outage of about 2 mins at 1:41am pst. When I called
>> to
>>> report it I was told it was a
On Sat, Jan 9, 2010 at 9:37 AM, Paul Wall wrote:
> On Thu, Jan 7, 2010 at 5:04 AM, Mike
> wrote:
> > We just had a qwest outage of about 2 mins at 1:41am pst. When I called
> to
> > report it I was told it was a 200+ emergency software upgrade due to a
> > security concern, and that we will get
On Sat, 09 Jan 2010 07:00:42 -0800, Mike wrote:
>Qwest NEVER EVER provides SLA adjustments, no longer how long it's down
>or what their own role in it being down is. They toss it from department
If they honored every SLA adjustment they would not be able to pay the current
stockholders a 6.8%
Paul Wall wrote:
On Thu, Jan 7, 2010 at 5:04 AM, Mike wrote:
We just had a qwest outage of about 2 mins at 1:41am pst. When I called to
report it I was told it was a 200+ emergency software upgrade due to a
security concern, and that we will get a notice later after the fact.
That's n
On Thu, Jan 7, 2010 at 5:04 AM, Mike wrote:
> We just had a qwest outage of about 2 mins at 1:41am pst. When I called to
> report it I was told it was a 200+ emergency software upgrade due to a
> security concern, and that we will get a notice later after the fact.
That's not a maintenance, that'
Scott Weeks wrote:
Try no notice at all and 4 GigEs of upstream bandwidth down at 1:30am. :-(
Honestly, I feel for them. They probably left it up to the account reps,
which means the smaller circuits probably got notified and the HUGE
wholesale accounts were not. Oh, well. That's why we hav
--- mike-na...@tiedyenetworks.com wrote:
From: Mike
Ok, so the next question is, what harm would a simple advance notice of
'emergency maintenance' caused, vs the very real hassle and
inconvenience that DS3-down in the middle of the night caused for
operations staff? I personally was yanked o
is is
related. They told me it was a bad switch, but that sounded funny.
Dylan Ebner
-Original Message-
From: Jack Bates [mailto:jba...@brightok.net]
Sent: Thursday, January 07, 2010 10:25 AM
To: sth...@nethelp.no
Cc: nanog@nanog.org
Subject: Re: qwest outage no notice
sth...@nethelp.no
Probably related to this:
http://www.theregister.co.uk/2010/01/07/juniper_critical_router_bug/
-Original Message-
From: Chris De Young [mailto:c...@arizona.edu]
Sent: Thursday, January 07, 2010 9:32 AM
To: Mike
Cc: NANOG list
Subject: Re: qwest outage no notice
Mike wrote:
> We j
This is one reason why companies should use twitter...great for those
impromptu emergency messages. Our electrical utility company uses
twitter and I have to admit that it's nice to know what is going on
ahead of time even if it is a short message!
On Thu, 2010-01-07 at 10:31 -0700, Chris De Youn
Mike wrote:
> We just had a qwest outage of about 2 mins at 1:41am pst. When I called
> to report it I was told it was a 200+ emergency software upgrade due to
> a security concern, and that we will get a notice later after the fact.
Hmm - I got notice in advance. I'll have to go search for the em
That should read...
Yeah, they refused to notify due to [marketing] concerns from what they
Richey
-Original Message-
From: Mike [mailto:mike-na...@tiedyenetworks.com]
Sent: Thursday, January 07, 2010 12:04 PM
Cc: nanog@nanog.org
Subject: Re: qwest outage no notice
> Yeah, t
Yeah, they refused to notify due to security concerns from what they
told me last night. Notification was performed after maintenance was
complete.
Ok, so the next question is, what harm would a simple advance notice of
'emergency maintenance' caused, vs the very real hassle and
inconvenie
sth...@nethelp.no wrote:
We received 7 Juniper Security Advisories today. My guess is that this
is the reason for the Qwest outage you've seen.
Yeah, they refused to notify due to security concerns from what they
told me last night. Notification was performed after maintenance was
complete.
per advisory to me.
Ken Matlock
Network Analyst
Exempla Healthcare
(303) 467-4671
matlo...@exempla.org
-Original Message-
From: JoeSox [mailto:joe...@gmail.com]
Sent: Thursday, January 07, 2010 8:25 AM
To: nanog@nanog.org
Subject: Re: qwest outage no notice
My QWest account manag
On Thu, Jan 7, 2010 at 4:06 AM, wrote:
>> We just had a qwest outage of about 2 mins at 1:41am pst. When I called
>> to report it I was told it was a 200+ emergency software upgrade due to
>> a security concern, and that we will get a notice later after the fact.
>> Normally we get notices in adv
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On Jan 7, 2010, at 4:04 AM, Mike wrote:
We just had a qwest outage of about 2 mins at 1:41am pst. When I
called to report it I was told it was a 200+ emergency software
upgrade due to a security concern, and that we will get a notice
later aft
Once upon a time, Mike said:
> We just had a qwest outage of about 2 mins at 1:41am pst. When I called
> to report it I was told it was a 200+ emergency software upgrade due to
> a security concern, and that we will get a notice later after the fact.
> Normally we get notices in advance, even f
Give the nature of the issue from juniper I am guessing that a large number of
companies were doing upgrades over the last few days as fast as they could.
http://j.mp/8XaReK has the details I know of now.
On Jan 7, 2010, at 5:14 AM, Steve Ryan wrote:
> Any other specifics? Got a trouble tick
Notices were left at the discretion of Qwest account teams. There was no mass
notification.
Jason
-Original Message-
From: Mike [mailto:mike-na...@tiedyenetworks.com]
Sent: Thursday, January 07, 2010 4:04 AM
To: NANOG list
Subject: qwest outage no notice
We just had a qwest outage of a
> We just had a qwest outage of about 2 mins at 1:41am pst. When I called
> to report it I was told it was a 200+ emergency software upgrade due to
> a security concern, and that we will get a notice later after the fact.
> Normally we get notices in advance, even for software upgrades due to
>
Any other specifics? Got a trouble ticket ID?
I'm located in the NW (Talent, Oregon, just over CA border..) and we
have a few customers on Qwest T1's and the like. We also have a
customer who gets MPLS directly from Q.
We've yet to hear of any outages for our customers - but I suppose the
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