Re: Network diagnostics for the end user

2013-06-24 Thread Eric
+1. It's especially helpful for wireless troubleshooting in a campus environment. You can get a lot of info from the AP, but tend not to know what the client is seeing and it's great for catching transient events (oh, whenever the elevator goes by...) Eric On Jun 22, 2013, at 12:29 AM, "Carl

Re: Network diagnostics for the end user

2013-06-21 Thread Carlos M. Martinez
May sound silly, but in another life I faced a similar problem and by hosting local SpeedTest.net servers in our network we could fend off many of these calls. But I guess it will depend on your customers, whether they take it or not. cheers, ~Carlos On 6/20/13 9:45 PM, Jeffrey Ollie wrote: > A

Re: Network diagnostics for the end user

2013-06-20 Thread Randy Bush
> I personally like ICSI Netalyzr for identifying gross issues. > http://netalyzr.icsi.berkeley.edu/ +42

Re: Network diagnostics for the end user

2013-06-20 Thread Jake Khuon
On 20/06/13 17:45, Jeffrey Ollie wrote: > Are there any tools out there that we could give to our end users to help > diagnose network problems? We get a lot of "the Internet is slow" support > calls and it would be helpful if we had something that would run on the end > user's computer and help ch

Network diagnostics for the end user

2013-06-20 Thread Jeffrey Ollie
Are there any tools out there that we could give to our end users to help diagnose network problems? We get a lot of "the Internet is slow" support calls and it would be helpful if we had something that would run on the end user's computer and help characterize the problem. We have central monitori