May sound silly, but in another life I faced a similar problem and by hosting local SpeedTest.net servers in our network we could fend off many of these calls.
But I guess it will depend on your customers, whether they take it or not. cheers, ~Carlos On 6/20/13 9:45 PM, Jeffrey Ollie wrote: > Are there any tools out there that we could give to our end users to help > diagnose network problems? We get a lot of "the Internet is slow" support > calls and it would be helpful if we had something that would run on the end > user's computer and help characterize the problem. We have central > monitoring system of course but that doesn't always give a complete > picture, as the problem could always be on the end user's computer - slow > hard drive, not enough memory, wrong name servers, etc. >
