Re: Evaluating Tier 1 Internet providers

2013-08-29 Thread Richard A Steenbergen
On Thu, Aug 29, 2013 at 08:25:41PM -0700, Luke S. Crawford wrote: > > I have no idea how to solve this sort of problem automatically. > Ideally, if someone has a congested or down link, I'd prefer that they > not announce routes to that part of the internet, as I do have a > backup, but that is

Re: Evaluating Tier 1 Internet providers

2013-08-29 Thread Luke S. Crawford
On 08/29/2013 07:43 PM, Blake Dunlap wrote: +10 Good explanation. This is a lot of why I have someone like Cogent/L3/etc and some random transit provider in most of my pops I spec, plus a backhaul to another node. ... One thing to keep in mind is that for major Tier 1s, it's not at all uncom

Re: Evaluating Tier 1 Internet providers

2013-08-29 Thread Blake Dunlap
+10 Good explanation. This is a lot of why I have someone like Cogent/L3/etc and some random transit provider in most of my pops I spec, plus a backhaul to another node. On Thu, Aug 29, 2013 at 9:37 PM, Richard A Steenbergen wrote: > On Wed, Aug 28, 2013 at 09:54:28AM -0700, Michael Smith wrote

Re: Evaluating Tier 1 Internet providers

2013-08-29 Thread Richard A Steenbergen
On Wed, Aug 28, 2013 at 09:54:28AM -0700, Michael Smith wrote: > > It's really "can reach" versus "how well can they reach." I can't any > provider that would have less than a full view of the DFZ but, if your > primary traffic is to Provider X, and one of your Tier 1's peers > locally and the

Re: Evaluating Tier 1 Internet providers

2013-08-28 Thread Michael Smith
nfo with me. > But it's a nice thought, for sure. > > -e- > > > From: Michael Smith > To: Eric Louie > Cc: nanog@nanog.org > Sent: Tuesday, August 27, 2013 6:48 PM > Subject: Re: Evaluating Tier 1 Internet providers > > You should also consider who exac

Re: Evaluating Tier 1 Internet providers

2013-08-28 Thread ML
On 8/27/2013 5:04 PM, Ben Hatton wrote: - time taken to turn around BGP import filter changes So much This... You don't realize how important this is until your nationwide provider takes 8 WEEKS to add one network to your (already set up and working for 20 other networks) peering. Then decides

Re: Evaluating Tier 1 Internet providers

2013-08-28 Thread Jared Mauch
On Aug 27, 2013, at 5:11 PM, "Eric Louie" wrote: > Tier 1 = Internet backbone providers (United States - AT&T, UUNET, Sprint, > AboveNet/Zayo, Cogent, Qwest/CenturyLink, L3/GBLX). However, I might be > better served with a Tier 2 for reachability as pointed out in another You may want to revis

Re: Evaluating Tier 1 Internet providers

2013-08-28 Thread Eric A Louie
From: Michael Smith >To: Eric Louie >Cc: nanog@nanog.org >Sent: Tuesday, August 27, 2013 6:48 PM >Subject: Re: Evaluating Tier 1 Internet providers > > >You should also consider who exactly your customers (or you alone) want to >reach.  Are you mostly looking to connect to ey

Re: Evaluating Tier 1 Internet providers

2013-08-28 Thread Tore Anderson
* Richard Hesse > On Tue, Aug 27, 2013 at 12:14 PM, Joe Abley wrote: > >> - response you can expect when you call one day and say "our 10GE is >> maxed out with inbound traffic from apparently everywhere, it has been >> going on for an hour, please help" >> > > That was good for a laugh. > >

Re: Evaluating Tier 1 Internet providers

2013-08-28 Thread Richard Hesse
On Tue, Aug 27, 2013 at 12:14 PM, Joe Abley wrote: > > I would add: > > - response you can expect when you call one day and say "our 10GE is > maxed out with inbound traffic from apparently everywhere, it has been > going on for an hour, please help" > That was good for a laugh. If it's a DoS

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Justin M. Streiner
On Tue, 27 Aug 2013, Ben Hatton wrote: - time taken to turn around BGP import filter changes So much This... You don't realize how important this is until your nationwide provider takes 8 WEEKS to add one network to your (already set up and working for 20 other networks) peering. Then decide

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Ben Hatton
> [mailto:streiner@cluebyfour.**org >> ] >> Sent: Tuesday, August 27, 2013 9:17 AM >> To: nanog@nanog.org >> Subject: Re: Evaluating Tier 1 Internet providers >> >> On Tue, 27 Aug 2013, Eric Louie wrote: >> >> Based on various conversation threads on

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread William Herrin
On Tue, Aug 27, 2013 at 3:02 PM, Eric Louie wrote: > Based on various conversation threads on Nanog I've come up with a few > criteria for evaluating Tier 1 providers. I'm open to add other criteria - > what would you add to this list? > > BGP Peering relationships Peering policy. A tier 1 with

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Michael Smith
You should also consider who exactly your customers (or you alone) want to reach. Are you mostly looking to connect to eyeball networks? Enterprise networks? Government networks? If you have some target networks you should do some due diligence to find out how well connected your various op

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread William Herrin
On Tue, Aug 27, 2013 at 3:02 PM, Eric Louie wrote: > Based on various conversation threads on Nanog I've come up with a few > criteria for evaluating Tier 1 providers. I'm open to add other criteria - > what would you add to this list? Billing issues such as: attitude during a billing dispute

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Bryan Socha
> - speed to handle your emergency support call. (recent experience, > some tier1 can take a couple hours) > *[EL>] * time to respond / time to resolve are good ones (hard to get > them to provide the true values, though) > > > Call and pretend your a customer with an emergency.You migh

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Bill Blackford
If this was previously mentioned, my apologies. The time they can respond to a PNI upgrade. If you have an existing 10G and wish to add another. Can this be provisioned off the same device to form a LAG or can they only provide ECMP. May not be something you can evaluate at contract signing, but i

RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
From: Bryan Socha [mailto:br...@serverstack.com] Sent: Tuesday, August 27, 2013 2:45 PM To: Eric Louie; nanog@nanog.org Subject: Re: Evaluating Tier 1 Internet providers To add some more from recent experiences.. Most of these are in colocation datacenters. [EL>] I'm coloc

RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
> -Original Message- > From: Justin M. Streiner [mailto:strei...@cluebyfour.org] > Sent: Tuesday, August 27, 2013 10:36 AM > To: nanog@nanog.org > Subject: RE: Evaluating Tier 1 Internet providers > > On Tue, 27 Aug 2013, Eric Louie wrote: > > I would also loo

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Bryan Socha
To add some more from recent experiences.. Most of these are in colocation datacenters. - speed to handle your emergency support call. (recent experience, some tier1 can take a couple hours) - if support requires a portal opened ticket, is the staff to reset a password also 24/7. - Latency

RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
August 27, 2013 2:23 PM To: nanog@nanog.org Subject: Re: Evaluating Tier 1 Internet providers If you don't have secondary connectivity, then I don't suggest going with a Teir 1. Using a peer-only as a transit link is not something I would recommend in general unless you know what you are

RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Justin M. Streiner
On Tue, 27 Aug 2013, Eric Louie wrote: Tier 1 = Internet backbone providers (United States - AT&T, UUNET, Sprint, AboveNet/Zayo, Cogent, Qwest/CenturyLink, L3/GBLX). However, I might be better served with a Tier 2 for reachability as pointed out in another response. Some of those providers ar

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Blake Dunlap
tertiary connections) > > much appreciated, > Eric Louie > > > -Original Message- > From: valdis.kletni...@vt.edu [mailto:valdis.kletni...@vt.edu] > Sent: Tuesday, August 27, 2013 2:03 PM > To: Eric Louie > Cc: nanog@nanog.org > Subject: Re: Evaluating Tier 1 I

RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
dis.kletni...@vt.edu [mailto:valdis.kletni...@vt.edu] Sent: Tuesday, August 27, 2013 2:03 PM To: Eric Louie Cc: nanog@nanog.org Subject: Re: Evaluating Tier 1 Internet providers On Tue, 27 Aug 2013 13:45:34 -0700, "Eric Louie" said: > That's a good point with the Tier 2 provide

RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
u referring to? Customer service? Service level agreement (which is pretty much the same across all the Tier 1's)? much appreciated, Eric Louie -Original Message- From: Justin M. Streiner [mailto:strei...@cluebyfour.org] Sent: Tuesday, August 27, 2013 9:17 AM To: nanog@nanog.org Subject: Re

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Tassos Chatzithomaoglou
http://www.renesys.com/products/ provide some guidance, but probably not the kind of detailed tech you want. Judging from my own experience, we have mostly been hit by limited path diversity & "everything seems fine" support in the past. -- Tassos Eric Louie wrote on 27/8/2013 22:02: > Based o

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Valdis . Kletnieks
On Tue, 27 Aug 2013 13:45:34 -0700, "Eric Louie" said: > That's a good point with the Tier 2 providers. So that begs the question, > why wouldn't I just get my upstream from a Tier 2? (Because my management > is under the perception that we're better off with Tier 1 providers, but > that doesn't

RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Justin M. Streiner
;tier" the provider fits into. jms -Original Message- From: Justin M. Streiner [mailto:strei...@cluebyfour.org] Sent: Tuesday, August 27, 2013 9:17 AM To: nanog@nanog.org Subject: Re: Evaluating Tier 1 Internet providers On Tue, 27 Aug 2013, Eric Louie wrote: Based on various conversa

RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
Good stuff Justin - Any other criteria that you would use? much appreciated, Eric Louie -Original Message- From: Justin M. Streiner [mailto:strei...@cluebyfour.org] Sent: Tuesday, August 27, 2013 9:17 AM To: nanog@nanog.org Subject: Re: Evaluating Tier 1 Internet providers On Tue, 27

RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
jab...@hopcount.ca] Sent: Tuesday, August 27, 2013 12:15 PM To: Eric Louie Cc: nanog@nanog.org Subject: Re: Evaluating Tier 1 Internet providers On 2013-08-27, at 15:02, Eric Louie wrote: > Based on various conversation threads on Nanog I've come up with a few > criteria for evaluatin

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Bill Woodcock
On Aug 27, 2013, at 12:02 PM, Eric Louie wrote: > Based on various conversation threads on Nanog I've come up with a few > criteria for evaluating Tier 1 providers. It's easy. Tier 1 is yourself. Tier 2 is your customers and your competitors. Tier 3 is your customers' customers, your compet

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Justin M. Streiner
On Tue, 27 Aug 2013, Eric Louie wrote: Based on various conversation threads on Nanog I've come up with a few criteria for evaluating Tier 1 providers. I'm open to add other criteria - what would you add to this list? And how would I get a quantitative or qualitative measure of it? Define "T

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Joe Abley
On 2013-08-27, at 15:02, Eric Louie wrote: > Based on various conversation threads on Nanog I've come up with a few > criteria for evaluating Tier 1 providers. I'm open to add other criteria - > what would you add to this list? And how would I get a quantitative or > qualitative measure of it?

Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
Based on various conversation threads on Nanog I've come up with a few criteria for evaluating Tier 1 providers. I'm open to add other criteria - what would you add to this list? And how would I get a quantitative or qualitative measure of it? routing stability BGP community offerings conge