Re: ATT GigE issue on 11/19 in Kansas City

2011-12-02 Thread Mark Tinka
On Thursday, December 01, 2011 02:56:37 AM Holmes,David A wrote: > What I have seen lately with telco's building and > operating Metro Ethernet Forum (MEF) based Ethernet > networks is that relatively inexperienced telco staff > are in charge of configuring and operating the networks, > where tel

Re: ATT GigE issue on 11/19 in Kansas City

2011-11-30 Thread Mike Jones
On 30 November 2011 17:45, Joe Maimon wrote: > > > Brad Fleming wrote: > >>> >> In either case I'm a customer and will likely never be told what went >> wrong. I'm OK with that so long as it doesn't happen again! >> >> > > > Does being told what happened somehow prevent it from happening it again?

RE: ATT GigE issue on 11/19 in Kansas City

2011-11-30 Thread Holmes,David A
AM To: Joe Maimon Cc: nanog@nanog.org Subject: Re: ATT GigE issue on 11/19 in Kansas City >>> >> In either case I'm a customer and will likely never be told what went wrong. >> I'm OK with that so long as it doesn't happen again! >> > Does being told

RE: ATT GigE issue on 11/19 in Kansas City

2011-11-30 Thread Soni, Miraaj
isolation". - Miraaj Soni -Original Message- From: Joe Maimon [mailto:jmai...@ttec.com] Sent: Wednesday, November 30, 2011 10:46 AM To: Brad Fleming Cc: nanog@nanog.org Subject: Re: ATT GigE issue on 11/19 in Kansas City Brad Fleming wrote: >> > In either case I'm a cust

Re: ATT GigE issue on 11/19 in Kansas City

2011-11-30 Thread Brad Fleming
>>> >> In either case I'm a customer and will likely never be told what went wrong. >> I'm OK with that so long as it doesn't happen again! >> > Does being told what happened somehow prevent it from happening it again? Nope. But if this same issue crops up again we'll have to "work the system"

Re: ATT GigE issue on 11/19 in Kansas City

2011-11-30 Thread Joe Maimon
Brad Fleming wrote: In either case I'm a customer and will likely never be told what went wrong. I'm OK with that so long as it doesn't happen again! Does being told what happened somehow prevent it from happening it again? What is the utilitarian value in an RFO? Joe

Re: ATT GigE issue on 11/19 in Kansas City

2011-11-30 Thread Brad Fleming
On Nov 30, 2011, at 9:51 AM, Blake Hudson wrote: > Stefan wrote the following on 11/30/2011 8:53 AM: >> On Wed, Nov 30, 2011 at 8:21 AM, Brad Fleming wrote: >>> On Nov 29, 2011, at 8:17 PM, wrote: >>> We lost several of our GigE links to AT&T for 6 hours on 11/19, anyone else see thi

Re: ATT GigE issue on 11/19 in Kansas City

2011-11-30 Thread Blake Hudson
Stefan wrote the following on 11/30/2011 8:53 AM: On Wed, Nov 30, 2011 at 8:21 AM, Brad Fleming wrote: On Nov 29, 2011, at 8:17 PM, wrote: We lost several of our GigE links to AT&T for 6 hours on 11/19, anyone else see this and get a root cause from AT&T? All I can get is that they believe

Re: ATT GigE issue on 11/19 in Kansas City

2011-11-30 Thread Stefan
On Wed, Nov 30, 2011 at 8:21 AM, Brad Fleming wrote: > On Nov 29, 2011, at 8:17 PM, wrote: > >> We lost several of our GigE links to AT&T for 6 hours on 11/19, anyone else >> see this and get a root cause from AT&T? All I can get is that they believe >> a change caused the issue. >> > We lost s

Re: ATT GigE issue on 11/19 in Kansas City

2011-11-30 Thread Brad Fleming
On Nov 29, 2011, at 8:17 PM, wrote: > We lost several of our GigE links to AT&T for 6 hours on 11/19, anyone else > see this and get a root cause from AT&T? All I can get is that they believe a > change caused the issue. > We lost several (but not all) of our Optiman circuits on 11/19 at about

ATT GigE issue on 11/19 in Kansas City

2011-11-29 Thread comptech
We lost several of our GigE links to AT&T for 6 hours on 11/19, anyone else see this and get a root cause from AT&T? All I can get is that they believe a change caused the issue.