area and not just the
> customer(s) you've talked to?
>
> There is a requirement for outages required by the FCC.
>
> On Thu, Dec 12, 2024 at 10:53 AM John Neiberger wrote:
>>
>> Understandable for a single customer. It sounds like this a huge part
>> of t
;s kind of hard for a provider to see the
> lack of customers off hook. The electrical circuit being open is expected
> until the customer picks up the load/off hooks the phone.
>
> On Wed, Dec 11, 2024 at 11:54 PM John Neiberger wrote:
>>
>> Yep. I finally found some
an Moyer wrote:
>
> Have you tried filing a complaint with your state's public utility
> commission? POTS service is usually regulated by them.
>
> Just a thought
>
>
> On Wed, Dec 11, 2024, 7:52 PM John Neiberger wrote:
>>
>> I apologize for using NANOG
any of the affected customers would be
unable to reach emergency services, and haven't been able to for 3-4
days already.
If someone has a contact at Centurylink that can escalate this, please
contact me off-list.
Many thanks!
John Neiberger
Yep, we saw it with several prefixes, as well, but it was quite short-lived.
John
On Tue, Nov 9, 2021 at 12:01 AM Hank Nussbacher wrote:
> Based on my own observation as well as via bgpstream there was a massive
> BGP hijack attempt last night by IHOME-AS iHome LLC, RU (AS 25478).
>
> Lasted ab
Luke,
Thanks for that. How were you able to get that info? That seems handy.
On Wed, Jan 27, 2021 at 12:48 PM Luke Guillory
wrote:
> I believe it'll be streaming on NFL along with it being on CBS. I show the
> following sources for OTT Traffic on both in case that helps.
>
>
>
>
>
> OTT Service
Sorry for posting to the list, but we are unable to find any working
contact information. If anyone from AS 62052 (ASNICOM) is on the list,
please contact me. You're advertising some of our IP space and we need to
get that corrected.
Thanks,
John
Could someone from CenturyLink reach out to me off-list, please? You are
currently hijacking some of our space and it is causing an active outage
for many customers. We have someone calling in to CL support, as well, but
we typically get a basic help desk that is slow to respond and this is a
bit m
I'd be glad to take a look. I'll reply off-list to get more details from
you.
Thanks,
John
On Wed, Jun 15, 2016 at 9:16 AM, Spencer Ryan wrote:
> Anyone seeing any issues with routing into Boston? We have a DOCSIS link
> that seems unroutable past 350 E Cermak in Chicago, traceroutes from two
>
Send me a note off-list and I can help.
John
On Wed, Jan 20, 2016 at 1:17 PM, Nick Ellermann
wrote:
> Is there a Comcast network opts person that could reach me off list?
> I have a routing question that makes zero sense to us, while trying to
> customer's issue at their office in Leesburg, VA
Lots of update information on the WA Comcast website. Looks like
they've had daily updates.
http://wacomcast.com/2015/11/21/washington-storm-update-nov-21-2015/
John
On Fri, Nov 20, 2015 at 8:00 AM, Joshua wrote:
> We had hundreds of users in WA with Comcast having many issues yesterday.
> Com
Has someone talked to you about this yet? If not, please unicast the
prefixes to me and I'll check into it.
John
On Sat, Aug 1, 2015 at 12:48 AM, Tom Paseka via NANOG
wrote:
> Can someone from Comcast please reach out? Looks like you're black holing
> some prefixes.
>
> -Tom
>
Replying off-list as requested.
John
On Fri, Oct 31, 2014 at 1:41 PM, Mark Price wrote:
> Similar to another thread on the list today, I'm troubleshooting a problem
> for a customer on Comcast business fiber.
>
> Downloading a file from one of our web servers is very slow (~15KByte/sec).
> mtr
I get for hurrying.
John
On Fri, Oct 31, 2014 at 1:29 PM, Zachary Frederick
wrote:
> I apologize I should have said it starts out about 3 meg max and slows to
> about 400kpbs for most of the transfer.
>
>
>
> On Oct 31, 2014, at 3:27 PM, John Neiberger wrote:
>
> With a m
With a max bandwidth of 25 Mbps and a 40ms RTT, the max is more like 14MB/s
or 1.75 Mbps.
https://www.switch.ch/network/tools/tcp_throughput/index.html?mss=1460&rtt=80&loss=1e-06&bw=25&rtt2=35&win=64&Calculate=Calculate
But that's only if either endpoint is stuck at a 64 KB receive window. A
quic
If someone from AS 6983 is on the list, please reach out to me off-list.
AS 6983 is currently advertising a /24 from our space.
Thanks,
John
Sounds like it might have been a DNS issue of some sort. The end result was
that the customer routers couldn't reach their heartbeat server, which made
them think they weren't on the net. The routers would then be "helpful" and
redirect all customer port 80 traffic to the router's configuration pag
Yep, that does seem to be the problem.
John
On Apr 22, 2014 8:17 AM, "Joshua McDonald" wrote:
> Not sure what the connectivity is between Comcast and AWS, but Level3
> is having issues in Atlanta.
>
> Sent from my iPhone
>
> > On Apr 22, 2014, at 10:07, Blair Trosper
> wrote:
> >
> > I'm being
Did someone get back to you on this yet? If not, let me know.
Thanks,
John
On Thu, Feb 20, 2014 at 7:28 AM, Russell, Ben <
ben.russ...@countryfinancial.com> wrote:
> Can someone from Comcast BGP team contact me off list? I am seeing AS
> 33491 advertising one of our prefixes.
>
> Thanks
>
> -B
Sure. Send me the details and I'll take a look or reach out to another more
appropriate team.
Thanks,
John
On Wed, Feb 5, 2014 at 2:45 PM, Joe Marr wrote:
> I'm seeing an odd routing issue with Comcast and would like their help.
> Does any have any contact information for them?
>
There is an ongoing discussion about this on the outages list.
https://puck.nether.net/mailman/listinfo/outages
John
On Tue, May 7, 2013 at 10:54 AM, Jason Lester wrote:
> Does anyone know what is going on with the nationwide CenturyLink outage?
> Their NOC recording says it is a BGP routing
Can you provide a traceroute showing the failure? I just traced to it from
my desktop inside Comcast and the trace died eleven hops after leaving our
network. If your trace dies inside our network, I'll get that info to the
right group to deal with it.
Thanks,
John
On Mon, Feb 11, 2013 at 2:24 P
My guess is that this is because IGMP is a host-to-router protocol while
PIM is for router-to-router signaling. IGMP joins typically flow from a
multicast receiver to its local router. A GRE tunnel emulates a
router-to-router connection, so you need PIM running on it for signaling.
An IGMP join is
On Fri, Aug 31, 2012 at 7:30 AM, Tom Taylor wrote:
> Has anyone run into a situation where the MTU at one end of a link was
> configured differently from the MTU at the other end? How did you catch it?
>
> In general, do you see any need for a debugging tool to be standardized to
> find such misma
On Wed, Apr 18, 2012 at 1:24 PM, chk wrote:
> We are having issues with one of our sites being blocked for Comcast home
> users and going the normal channels is not working. If there is anyone that
> can contact me off list to get this resolved I would appreciate it.
>
I'm not sure who the right
On Thu, Mar 29, 2012 at 8:02 PM, Brian R. Watters wrote:
>
>
> A couple of questions -
>
> 1) What flavor of NPE are you using?
>
> NPE-G1
>
> 2) Is the GigE interface on the NPE-G1/G2 OR is this a PA?
> 3) Is the FaE ethernet interface that you appear to be connecting your laptop
> to, on a sep
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