Lots of update information on the WA Comcast website. Looks like they've had daily updates.
http://wacomcast.com/2015/11/21/washington-storm-update-nov-21-2015/ John On Fri, Nov 20, 2015 at 8:00 AM, Joshua <joshuaw...@hotmail.com> wrote: > We had hundreds of users in WA with Comcast having many issues yesterday. > Comcast never would acknowledge it was an issue. It finally just cleared up. > Their VOIP phones were not working, all website were really slow and > generating PCBD errors. Not sure if this helps but thought I would mention > it. We had no other users reporting issues from the rest of the USA. > >> Date: Thu, 19 Nov 2015 18:10:27 -0800 >> Subject: Re: Comcast eastern Washington storm update? >> From: aa...@heyaaron.com >> To: nanog@nanog.org >> >> Er, I should have mentioned 'Spokane, WA'. >> On Nov 19, 2015 4:39 PM, "Aaron C. de Bruyn" <aa...@heyaaron.com> wrote: >> >> > I know the east side of my state was nailed with a big storm. The Gov >> > declared a state of emergency. >> > >> > Comcast service for several of my clients has understandably been down >> > since Tuesday. >> > >> > I called in a few times over the last two days and the automated message >> > keeps saying "service should be restored by 12:01 PM today", after that >> > time passes the message gets changed to 7:01 PM, then to 8:01 AM, then >> > 12:01 PM. (Always '01'--what's with that?) >> > >> > One time I let the call get through to a rep and they couldn't give any >> > information on the extent of the damage or an ETA. >> > >> > Can anyone at Comcast shed some light on the disaster over there or give a >> > rough idea on service restoration? >> > >> > As always, I appreciate the hard work from the guys in the trenches and >> > the engineers that miraculously seem to keep my clients up 24/7. (Just for >> > fun, attached are stats about the router for 365 days before the storm >> > hit--and most of that 'unreachable' time was probably issues with the >> > monitoring server.) >> > >> > Thanks again for all your hard work. >> > >> > -A >> > >> > >> > >
