On 8/1/23 21:34, Mike Hammett wrote:
*nods* I know optical transport can be difficult to track down, but
they had admitted to a faulty card, then said they weren't going to do
anything because it hadn't faulted again.
Yeah, it's probably just being cheap. Well, kinda. I mean they've also
On 8/1/23 20:18, Mike Hammett wrote:
I have a wave transport vendor that suffered issues twice about ten
days apart, causing my link to flap a bunch. I put in a ticket on the
second set of occurrences. I was told that there was a card issue
identified and would be notified when the replaceme
On 8/1/23 20:37, Jared Mauch wrote:
Some providers have a much more disruptive layer-1 infrastructure and will ask
you to configure a 1s+ up timer. I think there’s an interesting question that
could go either way, do you want transport side faults to be exposed to you, or
should the clien
*nods* I know optical transport can be difficult to track down, but they had
admitted to a faulty card, then said they weren't going to do anything because
it hadn't faulted again.
Yeah, it's probably just being cheap. Well, kinda. I mean they've also said the
card was already delivered, ju
Knowing my luck, within a week of re-enabling this circuit, it'll start
flapping again.
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
- Original Message -
From: "Mike Hammett"
To: "NANOG"
Sent: Tuesday, August 1, 2023 1:18:
This is what they sent after my first ticket:
We found this circuit was on a higher level DWDM circuit that was bouncing in
and out of service until it self corrected and cleared on 7/5/2023 at
09:31:21pm EDT. The [redacted] transport team has identified a high speed
circuit card failure in a
At a previous $dayjob, we employed a guy that was a bona fide optical guru.
He had effectively memorized the 400+ page Nortel 6500 operating guide, and
some of the hardware vendors would call him for advice when their TACs
couldn't figure a problem out. Allegedly, he was the person who discovered
t
> On Aug 1, 2023, at 2:18 PM, Mike Hammett wrote:
>
> I have a wave transport vendor that suffered issues twice about ten days
> apart, causing my link to flap a bunch. I put in a ticket on the second set
> of occurrences. I was told that there was a card issue identified and would
> be not
Ask them for an RFO report. They should be able to explain the diagnostics and
reason for the original flapping. It's quite possible they found a problem
somewhere on the path with a DWDM multiplexor or something. That wouldn't need
any card replacement on your prem.
-mel
I have a wave transport vendor that suffered issues twice about ten days apart,
causing my link to flap a bunch. I put in a ticket on the second set of
occurrences. I was told that there was a card issue identified and would be
notified when the replacement happened. Ticket closed.
Three we
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