Hello,
is there anyone that works for Sophos that can contact me off-list ?
We are getting a weird bounce message for one of our customers even
though the recipient can be e-mailed just fine from other e-mail
addresses, so this leads me to believe there is some sort of block in
place.
44.232.189.
On 9/11/2024 3:41 PM, Scott Q. via mailop wrote:
Hello,
is there anyone that works for Sophos that can contact me off-list ?
We are getting a weird bounce message for one of our customers even
though the recipient can be e-mailed just fine from other e-mail
addresses, so this leads me to beli
Even if the MX is handled by Sophos directly ?
courts.az.gov mail exchanger = 20
mx-02-us-west-2.prod.hydra.sophos.com.
courts.az.gov mail exchanger = 10
mx-01-us-west-2.prod.hydra.sophos.com.
Also this being a GOV entity, it's almost impossible to get a hold of
them...
Scott
On Wednesday,
From the doc language below on your particular error, unfortunately
yes, this is almost certainly related to a customer-specific configuration.
"XGEMAIL_0008 Message rejected because a domain, an IP address, or an
email address is in the *admin* block list."
Worst case scenario, you reach