Re: [mailop] SORBS contact

2021-10-05 Thread Lukas Tribus via mailop
Hello, On Mon, 4 Oct 2021 at 10:17, Lukas Tribus wrote: > at some point I will be able to talk to an actual human being and > get this non-SPAM related listing from 2003 removed. This happened now, thank you Jaren! Regards, Lukas ___ mailop mailing l

Re: [mailop] SORBS contact

2021-10-04 Thread Lukas Tribus via mailop
Hello, On Mon, 23 Aug 2021 at 23:43, Jaren Angerbauer via mailop wrote: > > Sent an off list reply to Lukas. On Aug 23th, Jared did contact me off list and connected me with some people. The portal bug indeed got fixed. Yet I still don't have any feedback regarding the blacklisting, after 7 we

Re: [mailop] SORBS contact

2021-08-23 Thread Lukas Tribus via mailop
On Mon, 23 Aug 2021 at 23:33, Stuart Hochwert wrote: > > Yes. Opened 8/21/21 and response a few hours later. Thanks for confirming, this makes it worse. It means the support portal is only partially broken, and for the specific listing I'm trying to open a support ticket their code fails (it's

Re: [mailop] SORBS contact

2021-08-23 Thread Jaren Angerbauer via mailop
Sent an off list reply to Lukas. Thanks, --Jaren On Mon, Aug 23, 2021 at 2:45 PM Lukas Tribus via mailop wrote: > Dear list, > > > looking for a human at sorbs.net, online ticketing is completely > broken and support@ unresponsive. > > Ticket creation on the website failed with internal err

Re: [mailop] SORBS contact

2021-08-23 Thread Scott Undercofler via mailop
I confirm your issue. I can’t open a ticket nor can I get a response. > On Aug 23, 2021, at 3:43 PM, Lukas Tribus via mailop > wrote: > >  > >> On Monday, 23 August 2021, Stuart Hochwert wrote: >> Re: SORBS contact >> >> We are confirmed opt-in. So we send a COI request before adding an

Re: [mailop] SORBS contact

2021-08-23 Thread Lukas Tribus via mailop
On Monday, 23 August 2021, Stuart Hochwert wrote: > Re: SORBS contact > > We are confirmed opt-in. So we send a COI request before adding an email > to our database. Every few years our confirmation server picks up a SORBS > listing. In fact it happened this month, first time since 2018. Their

Re: [mailop] SORBS contact

2021-08-23 Thread Stuart Hochwert via mailop
Yes. Opened 8/21/21 and response a few hours later. I recall maybe having to do it twice. At the time I thought maybe I pressed a wrong button. But handled quickly. Confirmation said there were 11 tickets ahead of us so resolution was quick. Hope this helps. -

[mailop] SORBS contact

2021-08-23 Thread Stuart Hochwert via mailop
Re: SORBS contact We are confirmed opt-in. So we send a COI request before adding an email to our database. Every few years our confirmation server picks up a SORBS listing. In fact it happened this month, first time since 2018. Their site is a tad hard to navigate, maybe since we login rare

[mailop] SORBS contact

2021-08-23 Thread Lukas Tribus via mailop
Dear list, looking for a human at sorbs.net, online ticketing is completely broken and support@ unresponsive. Ticket creation on the website failed with internal errors: An Error Occurred Processing Your Request Unable to create a new case in the SORBS Support ticket system, falling back to emai