Is it a newly registered domain, or a new sub domain?
New domains are frequently blocked just for being new. Normally I'd
recommend 30-90 days of ownership before trying to use it for anything
email related. Also ensure that is has a valid A record, or redirects to
the mail web page. Sometimes you
Random thought - Have you validated that their email authentication is
configured properly for the mail they are sending?
originprobate.com
"spf":
"record": "v=spf1 mx -all",
"valid": true,
"dns_lookups": 1,
"dns_void_lookups": 0,
"warnings": [],
"parsed": {
"pass":
Have you also configured your DKIM to oversign your mail as well?
h= should include duplicate values for *Date: to: cc: Subject: From: Date:
to: cc: Subject: From:* to prevent abuse and the replay of the emails.
Also accessing an X= value to something reasonable (3 to 5 days) is a good
idea, if
On Wed, Jul 10, 2024 at 3:39 PM Ralph Seichter via mailop
wrote:
> * Jeff Pang via mailop:
>
> > Is there domain name discrimination in the email industry?
>
> That's a provocative way of asking your question. ;-)
>
> > For example, com, net, and org are considered to have higher
> > reputations,
On Tue, Jul 9, 2024 at 2:32 PM Ralph Seichter via mailop
wrote:
> * Anne P. Mitchell:
>
> > Receivers don't block email from new IPs by default; they block them
> > when they notice something amiss with the email (be it improper
> > authentication, spam complaints, or something else).
>
> That lo
Sounds like you're sending faster than your reputation allows based on the
indicated AUP-1310 flag:
1300 - 1340
Spectrum limits the number of concurrent connections from a sender, as well
as the total number of connections allowed. Limits vary based on the
reputation of the IP address. Reduce your
+1 to Mark's comments... Without discovery you'll never know if you're over
the limits or not.
Setup a p=none policy, and see where the mail is coming from.
You may need to update systems, or change some domains to use subdomains,
or a different MailFrom: etc... but If massive global corporations
CAN-SPAM, CASL and several other Anti-Spam/Digital Marketing laws require
that the recipient only need to supply their email addresses to
unsubscribe. It may also be a requirement of their ESP, send a note to the
abuse desk for 1 unsolicited emails, 2 possible violations of local or
relevant legisl
Sure but Active Campaign sent this not Shopify.
One rogue sales person sending cold email doesn’t mean the whole company is bad
either.
~
Matt
> On Apr 26, 2022, at 18:47, Richard W via mailop wrote:
>
> Isn't Shopify Canadian? Hand it off to the CRTC
>
> Richard
>
> On 2022-04-26 4:27
On Thu, Jan 13, 2022 at 1:41 AM Jay Hennigan via mailop
wrote:
> Agreed 100%.
>
> A single acknowledgement of a successful unsubscribe is fine, but don't
> make them jump through another flaming hoop. This goes double if the
> "subscription" is the typical webinar/whitepaper spam that they never
Also check which email client they are using. For example Thunderbird, or
another plugin, may move mail from the inbox to the junk folder without the
user taking action.
Thus potentially generating a complaint without the user's knowledge.
~ Matt
On Mon, Jan 10, 2022 at 4:53 PM Brie via mailop
Ken,
Check out https://postmaster.yahooinc.com/ for help - there is a contact
form and an email address you can reach out to for help directly from the
Yahoo team.
Cheers,
~ Matt Vernhout
http://www.emailkarma.net
Twitter: @emailkarma/@CAUCE
On Thu, Sep 23, 2021 at 9:26 AM Ken O'Driscol
You need to start here for help:
https://sendersupport.olc.protection.outlook.com/snds/
~
Matt
> On Dec 10, 2020, at 12:11, Nate Burke via mailop wrote:
>
> Hello, I was hoping someone from Microsoft could contact me offlist for help
> getting our server (66.151.17.22) removed from the Micro
Start here:
https://sendersupport.olc.protection.outlook.com/pm/policies.aspx
It has the rules and a link to get help from the support team.
~
Matt
> On Aug 7, 2020, at 11:40, John Gateley via mailop wrote:
>
> Hi y'all,
>
> I am using a user auth SaaS, and one of the actions it performs i
Just in case I passed this along to one of my contacts at Bell... not sure if
they are represented here or not.
Cheers,
~
Matt
> On Jan 16, 2020, at 18:21, Steven Champeon via mailop
> wrote:
>
___
mailop mailing list
mailop@mailop.org
https://ch
Yes it’s a thing, Verizon (Yahoo web and Mobile) is supporting it now. Google
has announced a pilot in 2020. VMC is not currently required at VZM, and the
overall requirements are still being defined by the working group.
Stay tuned for more info on the bimigroup.org website, we are planning to
There are also several legislative hurdles you’ll need to evaluate the list
against. Two that come to mind are:
Canada’s Anti-Spam Law has a two year expiry on implied consent. If you have
addresses older than that in Canada you would likely be in violation of the
law.
GDPR also has some rul
If a sender asked you to reject that mail with their policy do them a favour
and send a bounce that says something like ‘your DMARC said to bounce failed
messages, if this is wrong fix your authentication and try again’
Bounces like this tend to get people attention.
~
Matt
> On Nov 20, 2
I sent a note to my contact at Bell about this. They might reach out for more
info if they need it.
~
Matt
> On Sep 25, 2019, at 18:54, J Doe via mailop wrote:
>
>
>> On Sep 25, 2019, at 2:24 PM, J Doe via mailop wrote:
>>
>> Hi,
>>
>> Is there a representative from Bell / Sympatico (Can
in_(COI)/Double_opt-in_(DOI)
where
people will find it when searching "What is confirmed opt-in"
Many also see the term confirmed as "I sent you a note confirming that you
are now subscribed" so it's an equally bad term to hold someone too.
Pick your battles, the differen
Jaren,
Phishtank is part of OpenDNS which I believe is now part of Cisco (since
2015?)... might try asking your contacts there for the right introductions.
~
Matt
> On Mar 16, 2019, at 09:59, Al Iverson wrote:
>
> I feel your pain. It's happened to all of us at some point or another.
> I've
I sent this privately by mistake...
Apply for access here:
https://email.geeks.chat/
The admins should get to it in one business day.
~
Matt
> On Jan 20, 2019, at 18:12, Jim Popovitch wrote:
>
>> On Sun, 2019-01-20 at 16:46 -0500, Matt Vernhout wrote:
>>
>>
>
On the day in question we saw a major spike in trap activity with ~6100
traps hit on our signal network... the vast majority are from
email.thegoodguys.com.au (98%).
Over the last 90 days we've seen ~15,000
~ Matt V
On Fri, Dec 28, 2018 at 6:00 PM John Levine wrote:
> If you got spam from an
Email-Marriott.com is their normal sending domain. It has been for years.
~
Matt
> On Nov 30, 2018, at 17:26, John Levine wrote:
>
> In article <903fdf82-15d7-a854-f72f-c780b7fb6...@invaluement.com> you write:
>> Anyone with half a brain should be able to figure out that
>> "marriott.com" has
DMARC.org has some stats you can look at, most recently updated December
2017.
https://dmarc.org/2017/12/number-of-domains-actively-using-dmarc-triples/
Dmarcian has a list of report generators:
https://us.dmarcian.com/dmarc-data-providers/
Cheers,
~ Matt Vernhout, CIPP/C
http
Check out Google’s transparency report
https://transparencyreport.google.com/safer-email/overview
~
Matt
> On Feb 22, 2018, at 13:04, Michael Storz wrote:
>
> Am 2018-02-22 16:40, schrieb David Hofstee:
>> Hi,
>> A quick question... Does anyone have numbers on:
>> - the (volume) percentage o
Jennifer,
You should escalate to ReturnPath as you’re paying them for a service to help
with you’re Deliverability via their certification program.
If the program isn’t working the way it’s intended, I’d say that’s the place to
start asking questions.
~
Matt
> On Dec 22, 2017, at 10:13, Jenn
> On Nov 9, 2017, at 15:44, Emre Üst |euro.message|
> wrote:
>
> When will a legal explanation come from Hotmail (or Microsoft)?
I interpreted this more as a comment on past replies being ‘the templates
replies from support are required to be sent by our legal department’ that has
been made
ecks), as well as directly with Spamhaus, not listed on their 3 either.
>
> We've seen these messages for over 4 days now, so if it is temporary, their
> unblock page should say that or give you the option to actually unblock the
> IP.
>
>> On 12 October 2017 at 11:54, Matt
The error codes seem to indicate a temporary block based on your sending
speeds. Or possibly your IP is listed on one of the RBLs that they use. Have
you checked it against the rbls listed on the error pages?
~
Matt
> On Oct 11, 2017, at 20:12, John Cenile wrote:
>
> Hi all,
>
> We have sta
Not nearly a complete list but somethings that might inspire you, also YMMV
based on your exact needs.
abuse
admin
administration
all
announce
approved
contact
email
events
help
hostmaster
info
information
List-help
Lists
List-subscribe
List-unsubscribe
mailer-daemon
marketing
Moderators
Mods
NoRe
They seem to use Responsys (Oracle) as their ESP - If you need a contact
there LMK and I'll send you one off list.
~
Matt
On Sun, Jul 23, 2017 at 4:47 PM, Dave Lugo wrote:
> Does anyone have a shutterfly contact they can share?
>
> They're violating can-spam in at least two ways...
>
> Thanks,
You mean something like this (2,850 entries):
https://dmarcian.com/dmarc-status/
Cheers,
Matt
On Thu, Jun 8, 2017 at 4:19 PM, Gil Bahat via mailop
wrote:
> I believe Tim draegan from DMARCian would probably have all of them
> covered in between his clients and so will Agari and Returnpath. The
Try - phish...@td.com
That is their published reporting address...
And yes I've pointed this out to them several times and it's all deaf ears
each time. As one of the top 5 banks in Canada they are the only one not
participating in any form of email authentication - the others are ding at
least
Ryan,
Usually I would recommend a ramp up of 10% of a list your size to start,
increasing by another 10% every 3-5 days for a period of a month, if you
run into issue hold at your current volume for a few more days. Ensure you
have a normal mix of ISPs on the new traffic so your not appearing to b
Josh,
Abuse@ has always been responsive, I'm guessing you've already tried that
though...
Matt
On Tue, Sep 13, 2016 at 1:10 PM, Josh Nason wrote:
> Hi all -- wondering if we had any Telus folks on this list or if someone
> had a contact. We're seeing an increase in "unknown address-related sta
Isn't the '550 no user here' a good enough indication of this is not my
account?
~
Matt Vernhout
Sent from my iPhone
> On Aug 16, 2016, at 6:26 PM, Brandon Long via mailop
> wrote:
>
> I'm not sure what they're supposed to do.
>
> If they g
Sorry Tara,
Haven't seen anything on our end.
~
Matt
On Wed, Apr 6, 2016 at 12:42 PM, Tara Natanson wrote:
> Hello,
>
> For about the last hour we have seen a huge spike in connection errors and
> timeouts at Hotmail MXs. They are holding connections open for a long time
> and then simply ti
Not sure if you got any replies, but abuse.telus...@telus.com and the general
ab...@telus.com have always worked for me.
~
Matt Vernhout
@emailkarma
http://emailkarma.net
Please excuse any typos or short forms, sent from my iPhone
> On Aug 4, 2015, at 11:45, Kirk MacDonald
>
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