Re: [mailop] Gmail marking email from me as spam

2019-10-16 Thread Mark | Uniform Benefits via mailop
I think Microsoft is able to distribute the CS load across a wider group of agents as I have had replies in the past from people not on the deliverability teams. That said I would have thought Google could offer some form of escalation beyond the webform. Just used the google postmaster form as our

[mailop] Microsoft ticket

2019-07-01 Thread Mark | Uniform Benefits via mailop
Hi all, If there is anyone from Microsoft that would be able to have a look at the thread on ticket SRX1475905338ID and provide any advice I would be very appreciative. We have been working that IP very carefully using only our most engaged and newest members and it's just gone from red to gree

Re: [mailop] Gmail Contact?

2019-05-02 Thread Mark | Uniform Benefits via mailop
Rather than open up a new thread I hope I can pop this in here: We've been working very hard to bring our email up to scratch using all available best practice and some very good advice form this group. Microsoft - green now, Yahoo delivering well. Most other ISP seems in good shape, It looks

Re: [mailop] Why is it so hard to have takedown's performed..

2019-04-26 Thread Mark | Uniform Benefits
I see the big lists of nefarious IPs coming through this group so figured my hosting provider may be interested in them so that they could head them off for all their clients. Turns out they were not bothered at all, I could block them from my server (which I do) but they would not. I'm assumin

[mailop] Microsoft Bulk Complaint Level

2019-01-30 Thread Mark | Uniform Benefits
Seem to be getting BCL 8 on an IP but in SNDS we don't have any complaints. Can Microsoft advise if this also calculated using other metrics or might be broken in this instance? We are red on that IP for smart screen as well but again no idea how to improve that so are not even delivering to pe

Re: [mailop] how can we get better?

2019-01-18 Thread Mark | Uniform Benefits
diagnose and fix deliverability trouble as (apparently) mysterious as yours, I'll stick to some visible problems which may be contributing and hope others who work more on the bulk sending side can provide deeper aid... On 18 Jan 2019, at 10:15, Mark | Uniform Benefits wrote: > Let'

[mailop] how can we get better?

2019-01-18 Thread Mark | Uniform Benefits
Hi all, TLDR at the bottom. Let's Engage took over the running of uniformbenefits.com in March last year and we set about sending out our member's emails from sender newslet...@uniformbenefits.com off the domain enews.letsengage.com on IP 213.32.179.