Re: [mailop] Microsoft Support System Down?

2019-01-18 Thread Rob Schneider
I had that recently as well. Actually, just this week, I replied back to the auto-response inquiring about an update (because it had been a week or so without a response) and a person responded to me within a couple hours. Granted it wasn't the answer I wanted, but...baby steps... Thanks, Rob

Re: [mailop] how can we get better?

2019-01-18 Thread John Levine
In article <0e5801d4af40$b13b7aa0$13b26fe0$@letsengage.co.uk> you write: >Let's Engage took over the running of uniformbenefits.com in March last year >and we set about sending out our member's emails from sender >newslet...@uniformbenefits.com off >the doma

Re: [mailop] how can we get better?

2019-01-18 Thread Benjamin BILLON
Hi Mark, Just a few points: - did you talk with your ESP about that? I mean, it's kind of their job to help you with that. And they would facilitate the discussion with ISP supports. - enews-letsengage.com is a "cousin" domain, not a good idea. Is it still time to change that for a sub-domain o

Re: [mailop] how can we get better?

2019-01-18 Thread Mark | Uniform Benefits
Yes, it is enews-letsengage.com, apologies for the typo. Could be tricky on the uniformbenefits.com spf as we tried to set up the newseltter sender on the subdomain news4.uniformbenefits.com so that it could all be configured separately from the main domain which is used for sending regular mai

Re: [mailop] how can we get better?

2019-01-18 Thread Bill Cole
Having never had a need to diagnose and fix deliverability trouble as (apparently) mysterious as yours, I'll stick to some visible problems which may be contributing and hope others who work more on the bulk sending side can provide deeper aid... On 18 Jan 2019, at 10:15, Mark | Uniform Benef

[mailop] how can we get better?

2019-01-18 Thread Mark | Uniform Benefits
Hi all, TLDR at the bottom. Let's Engage took over the running of uniformbenefits.com in March last year and we set about sending out our member's emails from sender newslet...@uniformbenefits.com off the domain enews.letsengage.com on IP 213.32.179.