RE: my dad's mac

2016-06-03 Thread Simon Fogarty
run the reinstall OS X option. Hope that helps. From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Sarai Bucciarelli Sent: Friday, 3 June 2016 4:16 AM To: 'Chris Blouch' via MacVisionaries Subject: Re: my dad's mac Hi: Can I do a cle

Re: my dad's mac

2016-06-02 Thread Sarai Bucciarelli
Hi: Ok, i ran malwarebites on his mac. Found 9 pices of malwear. We will see if that helps. I ran it on my own mac too, and got 3 pieces, including some Mac keeper files. Hoping that helps with losing VO. > On Jun 1, 2016, at 12:30 AM, Tim Kilburn wrote: > > Hi Sarai, > > MacKeeper is bad news

Re: my dad's mac

2016-06-02 Thread Sarai Bucciarelli
Hi: Can I do a clean install from recovery? > On May 31, 2016, at 8:26 PM, Alex Hall wrote: > > I'd first grab Malware Bytes, which is free and not, to my knowledge, on the > App Store. Go to www.malwarebytes.org to find > the Mac installer for it. Run that and se

Re: my dad's mac

2016-05-31 Thread Tim Kilburn
Hi Sarai, MacKeeper is bad news and is likely the cause of much of the slow down. Alex's suggestions are great, but don't use Time Machine as you'll likely just bring portions of MacKeeper back into the mix. Copy the photos and other important stuff over to an external source, do the re-insta

Re: my dad's mac

2016-05-31 Thread Tim Kilburn
Hi Scott, As long as you've backed up the spinning HD, replacing it with an SSD is reasonably painless. 1. Order, or go to a store and purchase an SSD of your choice. Most SSD's through Amazon, BestBuy etc will let you know if it's Mac compatible. OWC often sells them with little tool kits

Re: my dad's mac

2016-05-31 Thread Scott Berry
Alex, How do I go about replacing the hard drive with an SSd? I need to probably do that as well. > On May 31, 2016, at 7:26 PM, Alex Hall wrote: > > I'd first grab Malware Bytes, which is free and not, to my knowledge, on the > App Store. Go to www.malwarebytes.org

Re: my dad's mac

2016-05-31 Thread Alex Hall
I'd first grab Malware Bytes, which is free and not, to my knowledge, on the App Store. Go to www.malwarebytes.org to find the Mac installer for it. Run that and see what happens. I'd then either manually copy the important things, or do a Time Machine backup then manually restore once the OS i

my dad's mac

2016-05-31 Thread Sarai Bucciarelli
Oh man! My dad’s 2011 MBP is messed up! Mackeeper is on it, and won’t go away! The mac is so darn slow! I want to reinstall the OS, format the HD and make it like a new computer. I’m not sure how to do this! I also need to figure out how to backup all his stuff, IE docs, photos, etc, bookmarks,