Hi: Ok, i ran malwarebites on his mac. Found 9 pices of malwear. We will see if that helps. I ran it on my own mac too, and got 3 pieces, including some Mac keeper files. Hoping that helps with losing VO. > On Jun 1, 2016, at 12:30 AM, Tim Kilburn <kilbu...@me.com> wrote: > > Hi Sarai, > > MacKeeper is bad news and is likely the cause of much of the slow down. > Alex's suggestions are great, but don't use Time Machine as you'll likely > just bring portions of MacKeeper back into the mix. Copy the photos and > other important stuff over to an external source, do the re-install then > bring the backed up data bac using copy and paste. > > That should get rid of the MacKeeper and/or any other hanger-onners. > > HTH. > > Later... > > Tim Kilburn > Fort McMurray, AB Canada > > On May 31, 2016, at 18:28, Sarai Bucciarelli <sarai.bucciare...@gmail.com> > wrote: > > Oh man! My dad’s 2011 MBP is messed up! Mackeeper is on it, and won’t go > away! The mac is so darn slow! > I want to reinstall the OS, format the HD and make it like a new computer. > I’m not sure how to do this! I also need to figure out how to backup all his > stuff, IE docs, photos, etc, bookmarks, etc and not restore the virus or what > ever is going on. I don’t want to restore a bootable backup. I’m not sure > what to do! Any ideas? > Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout.
Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.