Hi:
Ok, i ran malwarebites on his mac. Found 9 pices of malwear. We will see if 
that helps. I ran it on my own mac too, and got 3 pieces, including some Mac 
keeper files. Hoping that helps with losing VO.
> On Jun 1, 2016, at 12:30 AM, Tim Kilburn <kilbu...@me.com> wrote:
> 
> Hi Sarai,
> 
> MacKeeper is bad news and is likely the cause of much of the slow down.  
> Alex's suggestions are great, but don't use Time Machine as you'll likely 
> just bring portions of MacKeeper back into the mix.  Copy the photos and 
> other important stuff over to an external source, do the re-install then 
> bring the backed up data bac using copy and paste.
> 
> That should get rid of the MacKeeper and/or any other hanger-onners.
> 
> HTH.
> 
> Later...
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On May 31, 2016, at 18:28, Sarai Bucciarelli <sarai.bucciare...@gmail.com> 
> wrote:
> 
> Oh man! My dad’s 2011 MBP is messed up! Mackeeper is on it, and won’t go 
> away! The mac is so darn slow!
> I want to reinstall the OS, format the HD and make it like a new computer. 
> I’m not sure how to do this! I also need to figure out how to backup all his 
> stuff, IE docs, photos, etc, bookmarks, etc and not restore the virus or what 
> ever is going on. I don’t want to restore a bootable backup. I’m not sure 
> what to do! Any ideas?
> Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
> 
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Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli

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