Re: System preferences and creating new user issue

2014-02-04 Thread Gary
I had the same issues when I installed Mavericks,. What you have to do is turn off VoiceOver right before you click on the create user button. You have to make sure your pointer is on the button, turn off VO, press space bar or click mouse, and turn on VO. That's how apple support walked me th

Re: System preferences and creating new user issue

2014-02-04 Thread Richard Ring
Thank you! I was sure it had to be after having 2 other people confirm it! I really hope it gets addressed! You can have an off day, but you can't have a day off! ---The Art of Fielding Sent from my Mac Book Pro richr...@gmail.com On Feb 4, 2014, at 2:49 PM, Kayaker wrote: > Hi, > > No, thi

Re: System preferences and creating new user issue

2014-02-04 Thread Kayaker
Hi, No, this is a known bug. I reported it to Apple hours after Mavericks was released. You can use the terminal app as a work around or have sighted assistance. This is only an issue when Voice Over is running. Really makes you question apple's VO QA team. --k On Feb 4, 2014, at 2:25 PM,

Re: System preferences and creating new user issue

2014-02-04 Thread Richard Ring
All three. You can have an off day, but you can't have a day off! ---The Art of Fielding Sent from my Mac Book Pro richr...@gmail.com On Feb 4, 2014, at 1:30 PM, isaac wrote: > Does this happen on all three of you're macs or just one of them? > On Feb 4, 2014, at 1:25 PM, Richard Ring wrote

Re: System preferences and creating new user issue

2014-02-04 Thread Daniel McGee
Also, does it happen if you turn off Voiceover? Maybe, if you have sighted help at hand turn off Voiceover and have them click on the appropriate buttons etc. This is just a suggestion though to see if it crashes without Voiceover on. If it doesn't then its obviously a bug with Voiceover or Maver

Re: System preferences and creating new user issue

2014-02-04 Thread isaac
Does this happen on all three of you're macs or just one of them? On Feb 4, 2014, at 1:25 PM, Richard Ring wrote: > I posted yesterday that I was unable to create a new user account in System > preferences, I was advised that this bug had not been encountered by anyone > else. I report now that

System preferences and creating new user issue

2014-02-04 Thread Richard Ring
I posted yesterday that I was unable to create a new user account in System preferences, I was advised that this bug had not been encountered by anyone else. I report now that I have tried to create a new user on 3 different Mac systems rung Mavericks. 1 system is my Mac Book prow, early 2011. 1