Re: Reporting problems with iTunes Store Purchases [was Re: An Itunes store issue]

2010-04-03 Thread Esther
Hi Krister, I'm going to give you the email contact link for the iTunes Store Customer service: http://www.apple.com/support/itunes/contact.html Your iTunes account page interface now seems to take you to the support FAQ page when you use the "Report a Problem", rather than bringing up t

Reporting problems with iTunes Store Purchases [was Re: An Itunes store issue]

2010-04-03 Thread Esther
Hi Krister, I'll point you to the Apple Support document on "How to Report an Issue with your iTunes Store Purchase": http://support.apple.com/kb/HT1933 If you check your account purchase history, you'll be able to view the transaction record for your purchase and copy the order number. Th