Re: problem with messages going to the Cloud

2013-05-05 Thread Nicholas Parsons
Ahh, I understand now. Yes, that would have been a problem. The archive folder groups together all the archive folders from all your accounts, including On My Mac. A much, much easier way to move messages to your archive folder is to simply press COMMAND-CONTROL-A. If you do this while a messag

Re: problem with messages going to the Cloud

2013-05-03 Thread Eugenia Firth
Hi Nick I figured it out, but it never occurred to me that when I landed on the name of the folder I needed to find the entry that said iCloud and then press tab from there. I was pasting when VO said the name of the folder, but I didn't go down arrow to iCloud. It worked once I did. Thanks for

Re: problem with messages going to the Cloud

2013-05-03 Thread Nicholas Parsons
And it's definitely an IMAP account, right? Okay, well try navigating to that folder called Archive in your mailbox table under/below the heading of that account you're using. Then, in the Mailbox menu, choose "Use this mailbox for" sub-menu. Select Archive. This folder should then disappear fr

Re: problem with messages going to the Cloud

2013-05-03 Thread Eugenia Firth
Sorry I forgot to answer your other question. Yes, I do have a folder called archive. Sent from my iPhone On May 3, 2013, at 1:12 AM, Nicholas Parsons wrote: > HI Gigi, > > What type of email account is it you're using? Gmail? iCloud? Some other IMAP > account? I think the problem is going

Re: problem with messages going to the Cloud

2013-05-03 Thread Eugenia Firth
I am under SBC global. I think that's yahoo. I used to have no problem with this, and I don't know what I'm doing different. Regards, Gigi Sent from my iPhone On May 3, 2013, at 1:12 AM, Nicholas Parsons wrote: > HI Gigi, > > What type of email account is it you're using? Gmail? iCloud? S

Re: problem with messages going to the Cloud

2013-05-02 Thread Nicholas Parsons
HI Gigi, What type of email account is it you're using? Gmail? iCloud? Some other IMAP account? I think the problem is going to be related to selecting the right folder/mailbox to use as your archive folder/mailbox. This is important to get these working properly and syncing across different de

Re: problem with messages going to the Cloud

2013-05-02 Thread Eugenia Firth
Hi Nick Yes, I was talking about email messages. I don't have a specific mailbox set to archive. What I have been doing is pasting individual email messages from various mailboxes into my archive folder. It's the same folder, but what I find strange is that when I land on an individual message,

Re: problem with messages going to the Cloud

2013-05-01 Thread Nicholas Parsons
Hi Gigi, Are you talking about Mail messages here or Messages as in iMessages? I'm assuming Mail messages as I don't know anything about archiving iMessages… • What account is this you're having trouble with? • Have you designated which Mailbox to use for archiving? Y