Re: not getting all of my emails

2015-07-23 Thread eileen . misrahi
No problem. Sent from my iPhone > On Jul 23, 2015, at 7:04 AM, sadam.li...@gmail.com wrote: > > My mistake. Thanks for picking that up. > > Sent from my iPhone > > -- > > > >> On 23 Jul 2015, at 11:59 pm, eileen.misr...@gmail.com wrote: >> >> Hello, >> >> The imap port is 993 not 995,

Re: not getting all of my emails

2015-07-23 Thread sadam . lists
My mistake. Thanks for picking that up. Sent from my iPhone -- > On 23 Jul 2015, at 11:59 pm, eileen.misr...@gmail.com wrote: > > Hello, > > The imap port is 993 not 995, which is for a pop setting. HTH. > > Eileen > > Sent from my iPhone > >> On Jul 23, 2015, at 6:36 AM, Sadam Ahmed

Re: not getting all of my emails

2015-07-23 Thread eileen . misrahi
Hello, The imap port is 993 not 995, which is for a pop setting. HTH. Eileen Sent from my iPhone > On Jul 23, 2015, at 6:36 AM, Sadam Ahmed wrote: > > Hi Rebecca, > > It sounds like something isn’t right with the username or password. > > Click on Windows menu > connection-doctor and ve

Re: not getting all of my emails

2015-07-23 Thread Sadam Ahmed
Hi Rebecca, It sounds like something isn’t right with the username or password. Click on Windows menu > connection-doctor and verify the settings there. In particular you should check the Imap port and ensure that the port is set to 995. Hope this helps. Best regards, Sadam Ahmed Dip

Re: not getting all of my emails

2015-07-23 Thread Eugenia Firth
Hi Becky. I don’t know if I can give you an answer for certain, but my first thought was that when you are accessing your Mac, you may not be in the right mailbox. There may be some other possibilities I haven’t thought of. Try pressing command and the number 1 on your Mac which should take you