Hi Scott,
First off, let me say one Macintosh related item.
I can determine where entered data is when using the Macintosh if I switch from
"DOM" navigation to "Group" Navigation. When I do this then vo-arrows will
usually move me around the grid of entered information though when there is no
i
John and Erik,
I’m very interested in this thread. I am in the same boat with John.
We use plan view which is absolutely tricky under both Safari and on the
windows side with exploder. Fields seem to move on me and appear in different
places as well as a lot of controls that don’t se
Hi Jonathan,
I have thought on your situation. I think you need to first document the
issue for yourself, including technical steps you took to solve the issue
and time spent both on task, and working on solutions so that your company
can see the scope of the problem. Then you want to use yo
dnesday, August 23, 2017 8:57 AM
Subject: Re: Zendesk accessibility with Voiceover
I would also encourage you and others on this list to write to them
either through the official customer support channels or through
executives at the company.
I wrote to them a while back, and they basically
Wow, interesting my last two positions have required me to use a specific time
keeping tool. The only way I can accurately determine what field I am placing
my current hours in is to bring up the "id" of the HTML field (something like
d0_12 would be the forth accounting code line thirteen day o
Hi,
I've neverr had an issue managing zendesk tickets as an end user. Sorry to
hear it causes issues on the back end for blind tech support employees.
I think the best way to handle this is to have the employer write a letter.
The letter should come from the company's legal department and in
I would also encourage you and others on this list to write to them
either through the official customer support channels or through
executives at the company.
I wrote to them a while back, and they basically just said that
accessibility is not a priority.
Also if they have any federal government
I use it every day, it's useable but yes, the accessibility falls short
because many of the buttons are not labeled and some of the pop up
menus are not standard. I had emailed them about this when we first
started using Zendesk and the response was basically, the site was not
really designed w
