Re: SOS can't hear voiceover on my new macbook air

2021-06-15 Thread Les Kriegler
Hi Andrew, I am sorry you have had to go through this experience. I have a couple of suggestions when you get your replacement machine. By default, the function keys control Media features. Function Key 11 and Function key 12 control volume. So that’s a quick way to decrease or increase volume.

Re: SOS can't hear voiceover on my new macbook air

2021-06-15 Thread 'Donna Goodin' via MacVisionaries
I feel your pain. For what it’s worth, once your new Mac gets there, you will enjoy it. Sorry you had to go through this, I know well how frustrating it is. Cheers, Donna > On Jun 15, 2021, at 3:18 PM, 'Andrew Lamanche' via MacVisionaries > wrote: > > Yes, I think so. I too thought about th

Re: SOS can't hear voiceover on my new macbook air

2021-06-15 Thread 'Andrew Lamanche' via MacVisionaries
Thanks, Donna, I’m sorry to say I’ve had to return the macbook air to be replaced. Trying to erase the macintosh hd, and as you said, the OS couldn’t be reinstalled. What a horrible journey. Sleepless night and I’m in turmoil. Thanks again - glad not to be the only one. :) Andrew > On 14 Jun

Re: SOS can't hear voiceover on my new macbook air

2021-06-15 Thread 'Andrew Lamanche' via MacVisionaries
Yes, I think so. I too thought about this when I got stuck having migrated my data from the previous macbook air on which I used Alex whereas voiceover always defaults to uK Daniel as per location. However it was taking so long, I thought it couldn’t have been the case. But maybe…. Anyway, it

Re: SOS can't hear voiceover on my new macbook air

2021-06-15 Thread 'Andrew Lamanche' via MacVisionaries
Tim, Thank you for your patient response I did get to recovery and tried to erase the hard drive and then reinstall from scratch. I think I may have messed things up since I got a message the start up disk couldn’t be verified. So I was stuck. I tried again to play around with volumes and f

Re: SOS can't hear voiceover on my new macbook air

2021-06-14 Thread Phil Halton
Just a shot in the dark, and I’m almost embarrassed to mention it because it’s so obvious, but of course you’ve checked the volume to make sure that it isn’t down so low that you can’t hear it. Excuse the insulting question but sometimes these things happen. Sent from my IPhone > On Jun 14,

Re: SOS can't hear voiceover on my new macbook air

2021-06-14 Thread 'Donna Goodin' via MacVisionaries
I don’t think that matters. The voice that I was using was the Victoria voice, so it did not need to be downloaded. Sent from my iPhone > On Jun 14, 2021, at 5:17 PM, Jonathan C. Cohn wrote: > > I’m wondering, what voice are you using for voiceover? Were using one that > had to be downloaded

Re: SOS can't hear voiceover on my new macbook air

2021-06-14 Thread Jonathan C. Cohn
I’m wondering, what voice are you using for voiceover? Were using one that had to be downloaded? Sent from my iPhone > On Jun 14, 2021, at 4:54 PM, 'Andrew Lamanche' via MacVisionaries > wrote: > > Thanks, Tim, I will ask them to help. \they’re are not terribly computer > savvy so it makes

Re: SOS can't hear voiceover on my new macbook air

2021-06-14 Thread 'Donna Goodin' via MacVisionaries
Andrew, This is exactly what happened to me on my first Mac that I ended up returning. Be careful about reinstalling the operating system. When I tried to do that, for the very same reason you are thinking about it, I erased the disk, but then received an error message that the operating syste

Re: SOS can't hear voiceover on my new macbook air

2021-06-14 Thread 'Tim Kilburn' via MacVisionaries
Hi Andrew, Yes, you can definitely get into Recovery on your own. In fact, the Recovery stuff on the M1 Macs is even more accessible than that of the older Intel or PPC Macs. To get into Recovery on an M1, power it down, then wait a few seconds, then hold down the power button, and keep holdi

Re: SOS can't hear voiceover on my new macbook air

2021-06-14 Thread 'Andrew Lamanche' via MacVisionaries
Thanks, Tim, I will ask them to help. \they’re are not terribly computer savvy so it makes things hard. I think I may have to reinstall the operating system. How do I get into recovery partition and erase the drive to reinstall? Can I do this without sight on new macbook air? Honestly, havin

Re: SOS can't hear voiceover on my new macbook air

2021-06-14 Thread 'Tim Kilburn' via MacVisionaries
Hi, It is the same command. You can use either cmd-f5, or hold down the cmd key and triple press the power button/fingerprint sensor. If you have a sighted person around, have them check if audio is muted in the VoiceOver Utility under the Sound category. Do you hear any noise at all when y