Re: DTMF entry during a FaceTime call

2018-06-07 Thread Robert Hill
Hi to all, Thank you to Tim and Brian for providing a solution to this issue. I had been trying to work with Apple for quite some time to get this resolved with no success. Your work is much appreciated. Bob Hill. > On Jun 7, 2018, at 4:39 PM, Tim Kilburn wrote: > > list -- The followin

Re: DTMF entry during a FaceTime call

2018-06-07 Thread Tim Kilburn
Hi, What is likely happening in your case has to do with the VO cursor. In the Navigation category of the VO Utility, if your mouse pointer ignores the VO cursor, then the VO-shift-space that Brian mentioned does not click the correct area. You can do a few different things here. First, you

Re: DTMF entry during a FaceTime call

2018-06-07 Thread Brian Hansen
Try going into your VO Utilities using VO-F8, then down to Navigation, and make sure that the mouse follows the VO cursor. A friend of mine had this same problem, and if I’m remembering correctly, this is how we fixed it. Blessings, Brian > On Jun 7, 2018, at 3:25 PM, aliFaisal wrote: > > B

Re: DTMF entry during a FaceTime call

2018-06-07 Thread aliFaisal
Brian, When I do this, it just brings up the apple menu. Thanks > On Jun 6, 2018, at 11:53 AM, Brian Hansen wrote: > > When placing a call on your Mac using FaceTime, once the call is connected to > your bank, or where ever you want to access an automated system, just hit > Shift-VO-Space when

Re: DTMF entry during a FaceTime call

2018-06-06 Thread Brian Hansen
When placing a call on your Mac using FaceTime, once the call is connected to your bank, or where ever you want to access an automated system, just hit Shift-VO-Space when the call is connected, and you will be able to manually enter in digits just as if you were using a regular phone. Blessing

RE: DTMF entry during a FaceTime call

2018-06-06 Thread 'Jason White' via MacVisionaries
: Re: DTMF entry during a FaceTime call Hi Jason, What I have experienced is that dtmf tones cannot be generated once a call has connected in facetime. What I have had to do is enter the number I want to call, then insert commas to create pauses in my dialing string until the system ans

Re: DTMF entry during a FaceTime call

2018-06-06 Thread Robert Hill
Hi Jason, What I have experienced is that dtmf tones cannot be generated once a call has connected in facetime. What I have had to do is enter the number I want to call, then insert commas to create pauses in my dialing string until the system answers, then enter the desired number to activate