Re: Huge Problem with Keys

2009-04-05 Thread Scott Howell
Ah yeah ALex, she has until December 2009 to get it done and in fact if it was a little past that, I am sure Apple would still cover it, but not much beyond 30 days I'm sure. So, yep, get it done before December and in fact, sooner than later is best. On Apr 5, 2009, at 2:53 PM, Alex Jurgens

Re: Huge Problem with Keys

2009-04-05 Thread Alex Jurgensen
Hi, Not true. If you bought Apple Care it is a three year warenty from the time of purchase of the Mac. AC extends the already one year support to three years adding two years to it. Thanks, Alex, On 5-Apr-09, at 11:09 AM, Tiffany D wrote: > > I got it in December of 2007. So I guess tha

Re: Huge Problem with Keys

2009-04-05 Thread Tiffany D
I got it in December of 2007. So I guess that means I have until December of this year to fix it. Opa! Will do asap. On 05/04/2009, Scott Howell wrote: > > Yes, if you purchased the Apple Care in December of 2009, it is good > until December 2011. DO not waste time, get that bugger fixed beca

Re: Huge Problem with Keys

2009-04-05 Thread Scott Howell
Yes, if you purchased the Apple Care in December of 2009, it is good until December 2011. DO not waste time, get that bugger fixed because the next thing you know, 2012 wil be here. :) On Apr 4, 2009, at 6:18 PM, Tiffany D wrote: > > I went to Staples and tried an external keyboard that they

Re: Huge Problem with Keys

2009-04-04 Thread Tiffany D
I went to Staples and tried an external keyboard that they said was Mac-compatible. I couldn't use the command keys but the others worked fine so it was a hardware issue after all. I then went to the Apple Store and got an external usb keyboard from them which works perfectly. The only thing I

Re: Huge Problem with Keys

2009-04-04 Thread Scott Howell
Have you a spare keyboard, even if usb to determine if this is in fact a hardware problem? It would make no sense to go through installing the OS if you have a problem with the keyboard itself. ANy usb external keyboard should at least let you determine this. As far as the installation bei

Re: Huge Problem with Keys

2009-04-03 Thread Dan Eickmeier
HI, in order to get the mac to boot from the cd, when you hear the chime at startup, hold down the c key and it should boot to the install. WHen the disc stops spinning, you can hit command f5, or command fn f5 if you're on a laptop to bring of VO. Although really I highly doubt that

Re: Huge Problem with Keys

2009-04-03 Thread Tiffany D
Well, I don't want to have to lug around a wireless keyboard as I prefer everything built-in. But for testing, it can't be that bad. I have a wireless keyboard but it's probably not Mac-compatible. I tried installing Leopard with my mother, who is literally just getting into computers, and desp

Re: Huge Problem with Keys

2009-04-03 Thread chantel cuddemi
Yes, if you get a wireless usb keyboard, you should be fine. On Apr 3, 2009, at 4:46 AM, Mark Baxter wrote: > > It sounds like a keyboard issue and not an OS issue. Why reinstall at > all, why not just get a new keyboard, or use a USB keyboard? > > > Mark BurningHawk > > Skype and Twitter: Burn

Re: Huge Problem with Keys

2009-04-03 Thread Alex Jurgensen
Hi, About 80 $ US if you do it yourself or get a trusty friend to do it. Hold on, not on a Macbook. They usually charge $40 to fix things, Unless you buy a keyboard on EBay. Thanks, Alex, On 3-Apr-09, at 4:10 AM, Scott Howell wrote: > > Mark, I agree that testing with another keyboard is

Re: Huge Problem with Keys

2009-04-03 Thread Fonzie
Hi Tiffany. I hope your doing well. Sorry to hear about your keys. The best thing to do would probably be to call Apple, or head into your local store, and have it checked out. As far as keys go. I take it the keys are for one license machine? In any case, you should be fine. With my ex

Re: Huge Problem with Keys

2009-04-03 Thread Scott Howell
Mark, I agree that testing with another keyboard is the first step if this has not been done. It may be that replacing the keyboard on the laptop might not be to expensive. Certainly worth asking the local Apple store about. On Apr 3, 2009, at 4:46 AM, Mark Baxter wrote: > > It sounds like

Re: Huge Problem with Keys

2009-04-03 Thread Mark Baxter
It sounds like a keyboard issue and not an OS issue. Why reinstall at all, why not just get a new keyboard, or use a USB keyboard? Mark BurningHawk Skype and Twitter: BurningHawk1969 MSN: burninghawk1...@hotmail.com My home page: http://MarkBurningHawk.net/ --~--~-~--~~--

Huge Problem with Keys

2009-04-02 Thread Tiffany D
As some of you might remember the right command key on my Macbook stopped working several months ago. Stupid me, I never got it fixed and I was still under warrentee. Well, now the a, q, z, 1 and delete keys no longer work. Thank The Gods, I was able to save my important work etc to my external