Re: Fwd: Some feedback from a lost user

2008-07-15 Thread John McCabe-Dansted
On Sun, Jul 13, 2008 at 6:21 PM, Abdelrazak Younes <[EMAIL PROTECTED]> wrote: >> Maybe the LyX window should have a big banner that says something like >> "New user? Have you read the 'Introduction' and the 'Tutorial'? > > AFAIK, that's already what we do by opening the introduction the first time

Re: Fwd: Some feedback from a lost user

2008-07-15 Thread Michal Skrzypek
On Wed, 16 Jul 2008 00:46:35 +0200 Christian Ridderström <[EMAIL PROTECTED]> wrote: > ... > I tried getting two thesis students to use LyX, but they preferred > plain LaTeX because it was easier for them to do diff's and commits > using Mercurial. Now THIS is strange, as I am an example of so

Re: Fwd: Some feedback from a lost user

2008-07-15 Thread Christian Ridderström
On Sun, 13 Jul 2008, Enrico Forestieri wrote: On Sun, Jul 13, 2008 at 11:46:04AM +0200, Christian Ridderström wrote: So unfortunately it's not anything concrete, but he talks more about a general feeling. I'm guessing it's caused by frustration when you don't know how to do things. Yes, that

Re: Fwd: Some feedback from a lost user

2008-07-13 Thread Andre Poenitz
On Sun, Jul 13, 2008 at 11:46:04AM +0200, Christian Ridderström wrote: > Anyway, I just thought I'd forward the feedback I got from David as a > general input. Maybe it'll trigger a useful discussion. Well, we took for too long the route of the lowest common denominator which basically stalled pr

Re: Fwd: Some feedback from a lost user

2008-07-13 Thread Enrico Forestieri
On Sun, Jul 13, 2008 at 11:46:04AM +0200, Christian Ridderström wrote: > So unfortunately it's not anything concrete, but he talks more about a > general feeling. I'm guessing it's caused by frustration when you don't > know how to do things. Yes, that's it. It is the same frustration I was fee

Re: Fwd: Some feedback from a lost user

2008-07-13 Thread Abdelrazak Younes
Christian Ridderström wrote: Or amybe it's a problem specifically for users that haven't read the manual? Maybe the LyX window should have a big banner that says something like "New user? Have you read the 'Introduction' and the 'Tutorial'? I would guess that the problem for many users is th

Re: Fwd: Some feedback from a lost user

2008-07-13 Thread Abdelrazak Younes
Christian Ridderström wrote: Hi, I got some feedback from a user (David) that gave up on LyX after a quick try. The last straw was conversion problem (importing a matrix from Excel to something inside LyX). However, this particular reason is not why I'm forwarding his feedback. David said:

Fwd: Some feedback from a lost user

2008-07-13 Thread Christian Ridderström
Hi, I got some feedback from a user (David) that gave up on LyX after a quick try. The last straw was conversion problem (importing a matrix from Excel to something inside LyX). However, this particular reason is not why I'm forwarding his feedback. David said: I have no problem with