Re: [SOLVED] Re: [YBA] SYN dropped from Netvision "timsoret"

2008-03-28 Thread Moish
IANAL, but I gather that there is a solid cause for damages both for lack of service during that time and failing to provide support by reasonable and run-of-the-mill means. If your custoner is not a company, Small Claims Court will do just fine. Moish Jonathan Ben Avraham wrote: Hi list members

Re: [SOLVED] Re: [YBA] SYN dropped from Netvision "timsoret"

2008-03-28 Thread Jonathan Ben Avraham
On Fri, 28 Mar 2008, Shachar Shemesh wrote: Date: Fri, 28 Mar 2008 10:26:23 +0300 From: Shachar Shemesh <[EMAIL PROTECTED]> To: Jonathan Ben Avraham <[EMAIL PROTECTED]> Cc: ILUG Subject: Re: [SOLVED] Re: [YBA] SYN dropped from Netvision "timsoret" Jonathan Ben Avraham wr

Re: [SOLVED] Re: [YBA] SYN dropped from Netvision "timsoret"

2008-03-28 Thread Shachar Shemesh
Jonathan Ben Avraham wrote: It is clear to me that in order to get high-level of service from Netvision you have to know whom to call. The regular service people will effectively prevent you from solving anything more that the simplest of problems. Didn't the "hostmaster" address have someo

[SOLVED] Re: [YBA] SYN dropped from Netvision "timsoret"

2008-03-28 Thread Jonathan Ben Avraham
Hi list members, Many thanks to Shachar Shemesh and Amichai Rotman for their help on this problem. The symptoms were 50-70% packet loss on TCP packets to an address at the end of a fractional E1 ("timsoret") managed by Netvision with 5-10% packet loss for ICMP. The symptoms appeared after t