On Fri, 28 Mar 2008, Shachar Shemesh wrote:

Date: Fri, 28 Mar 2008 10:26:23 +0300
From: Shachar Shemesh <[EMAIL PROTECTED]>
To: Jonathan Ben Avraham <[EMAIL PROTECTED]>
Cc: ILUG <linux-il@cs.huji.ac.il>
Subject: Re: [SOLVED] Re: [YBA] SYN dropped from Netvision "timsoret"

Jonathan Ben Avraham wrote:


It is clear to me that in order to get high-level of service from Netvision you have to know whom to call. The regular service people will effectively prevent you from solving anything more that the simplest of problems.
Didn't the "hostmaster" address have someone knowledgeable behind it?

Hi Shachar,
We did not try emailing "hostmaster". We called Netvision support telephone number. At some point we requested to escalate, but this also did not help.

 - yba


That is a disappointment.

Shachar


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