One other thing that I've neglected to mention in all of my comments is
that the clock that I have on the upper taskbar will freeze also at the
exact time of the video freeze although it keeps running internally as
shown in my attachment of this morning.
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As you can see the video froze at 03:44 am this morning but services
continued to run in the background as usual
** Attachment added: "localhost_03_11_16:04.00_system_check.mbox"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4596028/+files/localhost_03_11_16%3A04.00
I've been a bit negligent about reporting the last couple of freezes as
it seems like nothing is being done about it. So now I'd like to report
that on 02/25/2016; 03/08/2016 and 03/11/2016 the video froze, the mouse
cursor would move as you can see the attached syslog snippets the system
continues
Josh, here's another bug report I filed on this -
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627 possibly
you can add to that one?
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Video froze last night, 01/17/2016 21:06:30 after uptime of 14d 12h 40m
from the last video freeze. I was running kernel 3.19.0-42-generic
#48~14.04.1-Ubuntu SMP Fri Dec 18 10:24:49 UTC 2015 x86_64 x86_64 x86_64
GNU/Linux) at the time. This time the hangcheck error was noted in my
syslog
Jan 17 21
Video froze this morning after an uptime of 47d 12h 04m. At the time it
happened I was using Firefox 43.0.3 and scrolling through timeline on
Facebook. No problems are noted in the syslog when this happened. I
logged into the system via SSH from my tablet and rebooted into kernel:
Linux localhost
** Attachment added: "kern.log from 17 Nov 2015 video freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4520883/+files/kern.log
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Video froze today at 12:48pm. I was not in the room at the time and came
back to find it frozen at approx 14:15. As I checked to make sure the
cursor would still move I clicked on the block showing the different
desktop windows I had open the clock began running again. I've attached
the kern.log. I
Another video freeze tonight at 20:20:17 with an uptime of 23d 6h. This
happened while I was scrolling through my Twitter feed using Firefox
v42.0. Nothing odd noted in the Syslog and as usual all background
processes continue to run normally.
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I'm asking what is being done to rectify this bug and/or what else can I
do to try and troubleshoot it? It's becoming very bothersome when every
few days I have to stop working on a document because of a video freeze.
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** Attachment added: "dmesg from 24 Oct 15 freeze after boot"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4504257/+files/dmesg
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** Attachment added: "kern.log from 24 Oct 14 freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4504259/+files/kernlog24oct.txt
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** Attachment added: "Syslog from 24 Oct 15 freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4504258/+files/syslog
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Today, 24 October, 2015 11:26:22am video froze while I was scrolling
through my Twitter feed using Firefox 41.0.2. The uptime on the system
since the last freeze was 4d23h54m since the last freeze. I'll attach
today's syslog, dmesg and the kern.log from when the freeze happened.
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Since I can now reproduce this bug is there anything else I need to be
doing?
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Title:
Periodically video will freeze for no reason a
This morning at 08:21:15 video froze when I was switching tabs using
Firefox 41.0.2. As usual the cursor would still move. The uptime was 4d
12h when this happened. There are no abnormal outputs in my syslog or my
kern.log for that time period. Still using kernel 4.2.3-040203-generic
#201510030832
** Attachment added: "kern.log from 18 Oct 2015 temporary freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4499620/+files/kern.log
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At approximately 19:20 this evening I looked at my desktop monitor and
saw that the clock had stopped at 17:44:24. The only thing that shows up
in my syslog during that time period is:
Oct 18 17:44:24 localhost kernel: [336093.031878] [drm:drm_mode_addfb2] [FB:59]
Oct 18 17:44:24 localhost kernel:
Do I need to open another bug report at Freedesktop. org on this? I've
posted about the above on the intel-gfx mailing list however I've not
received any kind of a reply. Do I need to revert back to an earlier
kernel to see if this still persists?
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I am now able to replicate my video freeze by lowering and raising
windows at a fast pace. When doing this my screen will 'flicker' for an
instant and at times will continue to flicker. The flicker consists
actually of two areas on the screen. I've tried to capture a screen shot
when the continuous
As with the other 4.3rc* kernels previous to this one the initial boot
would start then would go to a black screen. Hard restart with power
button required. Syslog entries for this are attached. Back to kernel
4.2.3-040203-generic #201510030832 SMP Sat Oct 3 12:34:31 UTC 2015. Let
me know if you wi
** Attachment added: "Syslog entries when attempting to boot into kernel
4.3.0rc5"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4493042/+files/kernelsyslog4-3-0rc5.txt
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** Attachment added: "dmesg from 12 Oct 2015 video freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4492836/+files/10122015dmesg.txt
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** Attachment added: "kern.log from 12 Oct 2015 video freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4492835/+files/10122015kernlog.txt
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This morning, 12 Oct 2015 at 9:43am I activated XScreensaver to give
more of a stress test to the kernel. System seemed to be running fine
with screensaver activating and changing as per my setup. At
approximately 3:10pm I looked and noticed a black screen with only the
mouse cursor visible. It cou
Do any of these lines have anything to do with this bug?
** Attachment added: "watermark-too-large.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4491216/+files/watermark-too-large.txt
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** Attachment added: "Syslog output when booting into kernel 4.3.0-rc4"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4485257/+files/kernel430rc4.txt
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It's usually once a day but not every day. For instance I've gone as
many as 10 or 15 days without a freeze but as few as 1 1/2 days which
happened just recently. 4.3-rc4 would start the initial boot then all I
would see is a black screen. I've gathered the syslog info from that
boot attempt and at
Currently no freeze yet though the uptime is only 19:33:45 up 2 days,
10:27. How long do you wish me to go if I don't see a freeze? Should I
drop to the kernel before this one at any time?
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I started out this morning by installing and attempting to boot into the
following kernels:
v4.3-rc3-unstable - Boot process would begin but would not complete
v4.3-rc2-unstable - Same as above
v4.3-rc1-unstable - Same as above
v4.2.3-unstable - Boot process completed however I noticed when switch
** Attachment added: "kern.log from 02102015 freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4482288/+files/kernlog10022015.txt
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** Attachment added: "syslog from 02102015 freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4482287/+files/syslog10022015.txt
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** Attachment added: "gpu-manager.log from 02102015 freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4482286/+files/gpumanagerlog10022015.txt
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** Attachment added: "dmesg from 02102015 freeze after reboot."
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4482289/+files/dmesg
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Today, 2 Oct 2015 at 12:39:07 video froze again. Mouse cursor would move
can't switch to any windows. Uptime at freeze was 1d20h12m. I'm
attaching:
Gpu-Manager.log (don't know if this means anything)
kern.log
syslog for today until time of reboot
dmesg
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I have discovered this morning that I am able to freeze the video
temporarily by going to Evolution and using the scroll wheel to scroll
up and down the list of messages the clock will freeze and the screen
will flash. This is hard to duplicate however as it only happens so
often. I've tried just n
** Attachment added: "Screenshot from 093015 showing choppy background after
boot"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4480297/+files/Screenshot%20from%202015-09-30%2016%3A28%3A29.png
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Today, 30 Sept, 2015 at 13:03:46 video froze again. I was not at home at
the time. The uptime when I SSHd into the system was 1d23h10m at 16:06
so you can see it only went about 1d20h before freezing again. As in
previous reports the mouse cursor would move and Evolution and Firefox
were running. A
** Attachment added: "Syslog from 09302015 video freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4480294/+files/syslog09302015.txt
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** Attachment added: "kernlog from 09302015 freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4480295/+files/kernlog09302015.txt
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On Tue, 2015-09-29 at 00:58 +, Christopher M. Penalver wrote:
> chris pollock, anything in kern.log during that timeframe (specifically
> a call trace)? If so, please attach uncompressed, and untarred.
>
I've attached the kern.log from 27/28 September 2015.
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KeyID 0xE3
** Attachment added: "kern.log from 27/28 September 2015"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4478069/+files/kern.log
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** Attachment added: "Todays syslog including the time in which the video was
frozen"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4478021/+files/syslog9282015.xz
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Today, at 15:54:11 the video froze on my system while opening a new tab
with Firefox 41.0. At the time of the freeze I was running kernel
3.19.0-28-generic #30~14.04.1-Ubuntu SMP Tue Sep 1 09:32:55 UTC 2015
x86_64 x86_64 x86_64 GNU/Linux and have since updated via an update to
kernel 3.19.0-30-gene
** Attachment added: "demesg from booting into newest 3.19-30 kernel"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4478022/+files/dmesg
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** Attachment added: "Xorg.0.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4478023/+files/Xorg.0.log
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On Thu, 2015-09-24 at 07:52 +, Christopher M. Penalver wrote:
> Please see
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/comments/23
> .
>
I haven't seen a freeze yet however it's only been 2 1/2 days since I
booted into the 3.19...kernel. If/when there is another freeze and s
I'm curious as to the reason for the report to still be shown as
'incomplete'?
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Title:
Periodically video will freeze for no reason
On Tue, 2015-09-22 at 00:28 +, Christopher M. Penalver wrote:
> chris pollock, anything change for you with the Vivid enablement stack
> as outlined in https://wiki.ubuntu.com/Kernel/LTSEnablementStack ?
>
Ok, I'm installing from this command:
sudo apt-get install --install-re
apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1497627/+attachment/4470274/+files/Lsusb.txt
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apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1497627/+attachment/4470273/+files/Lspci.txt
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On Mon, 2015-09-21 at 03:09 +, Christopher M. Penalver wrote:
> chris pollock, please run it at your earliest convenience only once.
>
Done, all the correct information should now be in the bug report
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KeyID 0xE372A7DA98E6705C
31.11°N 97.89°W (Elev. 1092 ft)
07:16:59 up 9
apport information
** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1497627/+attachment/4470271/+files/CRDA.txt
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Ti
apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1497627/+attachment/4470275/+files/ProcCpuinfo.txt
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apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1497627/+attachment/4470272/+files/CurrentDmesg.txt
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apport information
** Attachment added: "BootDmesg.txt"
https://bugs.launchpad.net/bugs/1497627/+attachment/4470270/+files/BootDmesg.txt
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apport information
** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1497627/+attachment/4470276/+files/ProcInterrupts.txt
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apport information
** Description changed:
This has been going on for over a year. It doesn't matter if I have any
applications open such as Evolution or Firefox. It could happen any time
during the day when I'm working on the computer or during the night when
its' the most idle. Once the
As of 9:43pm 20 Sept I am running - 3.13.0-63-generic #103-Ubuntu SMP
Fri Aug 14 21:42:59 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
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Tit
As of now I'm booting into the latest 3.13...Ubuntu Kernel. Do I wait
until a freeze to run apport-collect or right after I boot?
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Ti
The description has been updated twice now previously when I ran the
command and hit send and just how when I did the same thing. Note this
line:
UnreportableReason: The running kernel is not an Ubuntu kernel
Here is where the kernel I'm running came from
http://kernel.ubuntu.com/~kernel-ppa/mai
Well Christopher I've tried that several times even before you asked me
to in the post above. Look at the attached screenshot.
** Attachment added: "Screenshot from 2015-09-20 19:39:58.png"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4469858/+files/Screenshot%20fr
** Attachment added: "Gdb backtrace of Gnome-Shell"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4469053/+files/gdb-gnome-shell280715.txt
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** Attachment added: "Xorg.0.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4469054/+files/Xorg.0.log
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An additional note. Based on a bug that I have been supplying
information to https://bugs.freedesktop.org/show_bug.cgi?id=75394
because initially there would be an error noted in my syslog
"[drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render
ring idle". This error has since stopp
** Changed in: linux (Ubuntu)
Status: Incomplete => New
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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Title:
** Tags added: apport-collected
** Description changed:
This has been going on for over a year. It doesn't matter if I have any
applications open such as Evolution or Firefox. It could happen any time
during the day when I'm working on the computer or during the night when
its' the most i
Public bug reported:
This has been going on for over a year. It doesn't matter if I have any
applications open such as Evolution or Firefox. It could happen any time
during the day when I'm working on the computer or during the night when
its' the most idle. Once the video freezes the cursor can s
** Attachment added: "Xorg.0.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1455785/+attachment/4398654/+files/Xorg.0.log
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I have the same problem now with the video freezing while using Firefox
although the [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer
elapsed... render ring idle error is no longer present. Per request from
Chris Wilson on the Intel-Gfx mailing list I am running kernel
4.0.0-997-generic #201503
I've had several video lockups since running the kernel and driver that
I mentioned in comment 72. I've been trying to figure out a way to get a
back trace. All I've been able to come up with so far is this from the
/var/log/kern.log tied to the latest lockup:
May 13 17:59:19 localhost kernel: [21
I'd like to post an update to this bug report. For about two weeks now
I've been running kernel 4.0.0-997-generic #201503310205 SMP Tue Mar 31
02:07:04 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux which I got here
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/ I've also
installed xf86-vid
A new kernel came down from Ubuntu - 3.13.0-48-generic #80-Ubuntu SMP
Thu Mar 12 11:16:15 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux the other
day so I've been running it. It ran for 3d 6h 07m before locking up at
21:26:56 on 26 March 2015. This time there was no sign of the
'Hangcheck.' error any
Christopher, some things of note:
1. I went a bit over two days on 4.0.0-04rc4-generic without a
lockup. I noticed that there was an rc5 out today. I installed and
booted into it, none of my extension settings from Gnome Tweak Tool
would take. At the same time 3.13.0-48-generic #80-Ubuntu
Christopher, a couple of comments:
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Title:
System will periodically lockup with [drm:i915_hangcheck_elapsed]
*ERROR* Hangcheck tim
How long do you think I should run the live DVD? I can probably only run
it during the night from say 10pm my time until about 8am my time as I
have lots of other work going on my system during the day and I don't
have another system to do the testing on. Also did you have a chance to
see my commen
So, I come into the computer room this morning, turn on the monitor,
move the mouse and of course I see just the black screen and mouse
cursor. This was 6:49am. I do a CTRL>ALT>F1 and walk away to take care
of a few things and at 7:02 I came back, did a log-in via the terminal
and entered the 'sudo
I'd like to ask you another question Christopher, am I the only person
in the whole world running Ubuntu that has gone through all the kernel
versions we've been testing that has this problem?
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I take it you just want me to run via the live DVD and not do a full
install correct?
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Title:
System will periodically lockup with [
Christopher, I asked this question, After boot kernel: [ 1228.531419]
usblp0: removed kernel: [ 1228.532703] usblp 1-3.5:1.0: usblp0: USB
Bidirectional printer dev 6 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17 is
added to syslog every 6 seconds here -
https://answers.launchpad.net/ubuntu/+question/26
I can't provide that information since I didn't begin to run Trusty
until around late July of last year when my other Linux box finally died
and I decided to run Ubuntu. Prior to that I ran Mandriva.
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At approximately 7:20pm, 19 March 2015 I noticed that again all I saw on
my monitor was a black screen with the mouse cursor that was movable. I
did a CTRL>ALT>F1 and left the room and came back about 5 minutes later
when I was able to log-in and run 'sudo reboot'. This time I ensured
that I did a
Yes
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Title:
System will periodically lockup with [drm:i915_hangcheck_elapsed]
*ERROR* Hangcheck timer elapsed... render ring idle
Christopher, I made a grave error in my statement about not seeing the
'hangcheck' error this morning. I just did a body search in my syslog
snippets and there it was
Mar 19 07:34:14 localhost kernel: [128723.820044]
[drm:i915_hangcheck_elapsed [i915]] *ERROR* Hangcheck timer elapsed...
render rin
Yes, between 10pm on 18 Mar 2015 and 7am on 19 Mar 2015 the system
locked up though I can't find any evidence of the 'hangcheck.' error
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Christopher, since booting into the kernel in comment #52 I have seen
this probably over a thousand times in my hourly syslog snippet:
Mar 17 20:02:34 localhost kernel: [ 824.137147]
[drm:drm_atomic_set_fb_for_plane] Set [FB:59] for plane state 8800d66db3c0
Mar 17 20:02:34 localhost kernel:
I've booted into 4.0.0-04rc4-generic #201503152135 SMP Mon Mar 16 01:36:37
UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
at 7:49 this evening. Also reactivated X-Screensaver to see how things go. Will
advise if/when anything out of the ordinary happens.
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As a test on 9 March I booted to 3.13.0-031300-generic #201401192235 SMP
Mon Jan 20 03:36:48 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux to see if
this kernel had escaped whatever seems to be causing the 'hangcheck'
problem. Every day or so either due to a kernel update or due to the
fact that I was te
Since the 25th of Feb was the last time it was recognized and printed
here is what happened on the 26th of Feb:
Start-Date: 2015-02-26 07:44:17
Commandline: aptdaemon role='role-commit-packages' sender=':1.113'
Upgrade: language-pack-gnome-en:amd64 (14.04+20141110, 14.04+20150219),
language-pack
Lockup happened again today with the hangcheck error. It has happened
since my last post and now however without the hangcheck error. All I
would see is a black screen with a movable mouse cursor. Today I
disabled X-Screensaver and it locked up while using FireFox running
kernel 3.13.0-46-generic #
On Tue, 2015-03-10 at 01:49 +, Christopher M. Penalver wrote:
> chris pollock, thank you for providing the requested information.
>
> Could you please advise which date specifically (ex. March 1st, 2015)
> the printer last worked on?
>
Wednesday, 25 Feb 2015
Yes
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https://bugs.launchpad.net/bugs/1428356
Title:
USB printer will not print after boot
Status in linux package in Ubuntu:
Incomplete
Bug description:
After a reboo
** Attachment added: "031300-generic-printer-off-then-on-lsusb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1428356/+attachment/4339505/+files/031300-generic-printer-off-then-on-lsusb.txt
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Booted into kernel 3.13.0-031300-generic #201401192235 SMP Mon Jan 20 03:36:48
UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
it is not recognized until I turn the printer off then on again as you can see
in the two attached files.
** Attachment added: "031300-generic-lsusb.txt"
https://bugs.launc
** Attachment added: "lsusb-v-v-v.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1428356/+attachment/4339493/+files/lsusb-v-v-v.txt
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** Attachment added: "printer.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1428356/+attachment/4339492/+files/printer.txt
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https://bugs.launchpad.net/bugs/142
Christopher Penalver, after bringing my system back up this morning
because I ran memtest all night to ensure that my memory was good to add
that point to another bug report I noticed what I've extracted from my
syslog and put into the attached files. That way you can look at them
and tell me wheth
Christopher, please void this bug or if I can I need to change it to the
CUPS package I believe.
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https://bugs.launchpad.net/bugs/1428356
Title:
USB printer will not print
Christopher, maybe I'm barking up the wrong tree here. After booting
yesterday into the 4.0rc kernel without the printer working and then
back to the 3.13.0 kernel with the same result I booted this morning
into 3.13.0-46-generic #77-Ubuntu SMP Mon Mar 2 18:23:39 UTC 2015 x86_64
x86_64 x86_64 GNU/
You're absolutely right, I screwed up again as I sometimes do. Now I
believe I'm running the correct kernel - 4.0.0-04rc2-generic
#201503031836 SMP Tue Mar 3 18:37:51 UTC 2015 x86_64 x86_64 x86_64
GNU/Linux however still did not hear the printer initialize and CUPS
still reports
processing sin
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