Re: [JPP-Devel] Toggle Visibility was broken

2007-08-21 Thread Stefan Steiniger
mhm.. a forum.. i never thought about that. Can you explain what do you mean by forum? It is not a wiki? btw. i think Sourceforge provides a forum per project upps.. i just saw that Larry send a link on an example forum @Paul: I/we use bug tracker and feature request on sourceforge.. (but mos

Re: [JPP-Devel] Toggle Visibility was broken

2007-08-20 Thread Sunburned Surveyor
This is a very important topic, so please allow me to make some comments. I agree with the other speakers on this thread, user support, especially for people that speak languages other than English, could use some improvement. Here is what I would suggest: We still use the SourceForge tools to r

Re: [JPP-Devel] Toggle Visibility was broken

2007-08-16 Thread Larry Becker
See: http://www.multilingual-seo.com/ for an example of a forum with multilingual content. Larry On 8/16/07, Paul Austin <[EMAIL PROTECTED]> wrote: > I like to make the distinction between feature requests, bug reports and > general user support. > > For feature requests and bug reports the b

Re: [JPP-Devel] Toggle Visibility was broken

2007-08-16 Thread Paul Austin
I like to make the distinction between feature requests, bug reports and general user support. For feature requests and bug reports the best way to manage these is to use an issue tracking tool. This way you get to close issues as they are resolved and track the outstanding issues that exist and t

Re: [JPP-Devel] Toggle Visibility was broken

2007-08-16 Thread Larry Becker
Hi, I would make a distinction between bugs that reduce usability and those where a feature is totally non-functional. If we have features that are non-functional, they should be fixed immediately or removed. However, Uwe makes a good point about non-English speakers having nowhere to go for

Re: [JPP-Devel] Toggle Visibility was broken

2007-08-16 Thread Uwe Dalluege
Hi, the problem is not to find an bug, the problem is to fix it because we all have less time. The "normal user" can find bugs but I think it is a problem for not English-speaken people to report a bug. So my suggestion: We need on the OpenJUMP page http://openjump.org/wiki/show/HomePage a lin

Re: [JPP-Devel] Toggle Visibility was broken

2007-08-16 Thread Stefan Steiniger
Hei, but in general Larry is right.. we should sarch for testers most of the errors are reported by the same people. stefan Uwe Dalluege schrieb: > Hi Larry, > > you wrote: > >> This (and the problem with Image Layres) raises the question, "Is >> anyone besides the developers testing and repo

Re: [JPP-Devel] Toggle Visibility was broken

2007-08-15 Thread Uwe Dalluege
Hi Larry, you wrote: > This (and the problem with Image Layres) raises the question, "Is > anyone besides the developers testing and reporting bugs?" Please have a look at this side: http://sourceforge.net/tracker/?atid=679906&group_id=118054&func=browse Regards, Uwe ---

[JPP-Devel] Toggle Visibility was broken

2007-08-15 Thread Larry Becker
I just found and fixed a problem with the Toggle Visibility Layer Name popup menu item. It was totally nonfunctional. I wonder how long it has been broken. This (and the problem with Image Layres) raises the question, "Is anyone besides the developers testing and reporting bugs?" We need to rec