that if I were to do some better cross-training of
co-workers would let them deal with some issue themselves rather than
having to involve me). What techniques/tools/etc. have people found that
are useful to do that? Any other general time management suggestions for
that sort of a small en
t others in the department
(access to the wiki is restricted to IT staff). We don't have any
end-user facing wiki or other significant online documentation
> Read Tom's book and you will gain a lot of incite.
>
>
> John Boris
> JEN-A-SyS Administrator
> Archdiocese of Phi
erver is also very lightly used,
so I may just not have had any in the log period.
> Thanks for your help.
>
> cheers,
>
> ski
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Jefferson Cowart
j...@cowart.net
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are other things that make sense to
look at.
Additionally any pointers to books/websites/etc. that you think cover
this topic would be welcome.
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Jefferson Cowart
j...@cowart.net
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On 08/10/2010 06:20 PM, Damion Alexander wrote:
> On 8/10/10 9:05 PM, Jefferson Cowart wrote:
>> Additionally any pointers to books/websites/etc. that you think cover
>> this topic would be welcome.
>>
>
> Being mostly in the same boat as of a month ago, I am reading &q
On 08/10/2010 07:33 PM, Tom Limoncelli wrote:
> On Wed, Aug 11, 2010 at 11:05 AM, Jefferson Cowart wrote:
>> I have recently found myself promoted from being on a team of two
>> network/system administrators to managing the team, and I'm looking for
>> a few bits of ad
sses.
One thing I've tried to do is use the template capabilities of mediawiki to
create templates for documenting servers, services, websites, etc. This should
mean they don't have to think about what to write as much as just fill in all
the fields. Unfortunately that still hasn't succe
to do as good of a job of gathering
data back up.
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Jefferson Cowart
j...@cowart.net
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