[Desktop-packages] [Bug 1170498] Re: Epson WP-4530 says out of paper but not so

2013-04-24 Thread Till Kamppeter
User returned the printer. Closing ... ** Changed in: cups (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1170498 Title: Epson WP-4530 says

[Desktop-packages] [Bug 1170498] Re: Epson WP-4530 says out of paper but not so

2013-04-24 Thread Professor George F. Hart
I decided to solve the problem in a simply way - I took back the printer and looked for one that is LINUX compatible. The Epson technical support told me that they recommend a LINUX driver [the one I used] but only support the Mac and MS ones. They, thus, gave me a good reason to dump their printe

[Desktop-packages] [Bug 1170498] Re: Epson WP-4530 says out of paper but not so

2013-04-24 Thread Till Kamppeter
Please have a look at https://wiki.ubuntu.com/DebuggingPrintingProblems especially the sections "Reporting bugs", "CUPS error_log", "Capturing print job data", and if your printer is connected via USB "USB printer does not print or prints garbage". Please attach the requested files one by one, d

[Desktop-packages] [Bug 1170498] Re: Epson WP-4530 says out of paper but not so

2013-04-18 Thread Professor George F. Hart
The re-set button works to clear the status but the problem still occurs: I can print a single page at a time but it has the page size wrong and does not produce a letter size output but prints as a 6" by 7" page. It will not print the second page but prints that the paper size is incorrect. Any