On Tue, Mar 21, 2017 at 2:45 PM, Ben Finney wrote:
> It seems to me that this would add another place for people to direct
> their questions, without addressing the problem of finding the right
> contact point to begin with.
The proposal was not to add yet another place to contact folks, but to
c
On Wed, Mar 22, 2017 at 2:50 AM, Ritesh Raj Sarraf wrote:
> When a user asks for a question, most usually end up on a web forum.
> Developers
> mostly prefer monitoring hand-picked mailing lists only. That's where the
> disconnect is, in my opinion.
IIRC Fedora solved this with mailman3 and hype
Le Tue, Mar 21, 2017 at 12:01:06PM +0800, Paul Wise a écrit :
>
> I've noticed that it is far too easy for folks unfamiliar with Debian
> to contact the wrong addresses for their queries. I expect all of the
> Debian teams with @debian.org aliases have found something similar.
>
> This causes var
Ian Jackson writes:
> Ritesh Raj Sarraf writes ("Re: contacting Debian is too easy to get wrong"):
>> When a user asks for a question, most usually end up on a web
>> forum. Developers mostly prefer monitoring hand-picked mailing lists
>> only. That's where the disconnect is, in my opinion.
>> W
Ritesh Raj Sarraf writes ("Re: contacting Debian is too easy to get wrong"):
> When a user asks for a question, most usually end up on a web
> forum. Developers mostly prefer monitoring hand-picked mailing lists
> only. That's where the disconnect is, in my opinion.
>
> What we need is to relate t
Paul Wise writes:
> This causes various problems, including:
I agree with your assessment of the problems.
> Create a new contact.debian.org service to help people find the right
> contact for their queries before they make contact.
It seems to me that this would add another place for people t
On Tue, 2017-03-21 at 16:30 +0800, Paul Wise wrote:
> > For specific (package) questions, assign to Individuals/Teams just like bug
> > reports.
>
> These should go to one of our support channels, package maintainers
> are for maintaining software/packages rather than answering questions.
>
> htt
2017-03-21 17:41 GMT+01:00 Don Armstrong :
> On Tue, 21 Mar 2017, Paul Wise wrote:
> > On Tue, Mar 21, 2017 at 3:36 PM, Ritesh Raj Sarraf wrote:
> >
> > > Yes. This would be great. An online form, that anyone could use to ask
> a
> > > question would be nice.
> >
> > We already have places to ask
On Tue, 21 Mar 2017, Paul Wise wrote:
> On Tue, Mar 21, 2017 at 3:36 PM, Ritesh Raj Sarraf wrote:
>
> > Yes. This would be great. An online form, that anyone could use to ask a
> > question would be nice.
>
> We already have places to ask questions but people don't know how to
> find the right on
On 03/21/2017 09:30 AM, Paul Wise wrote:
> On Tue, Mar 21, 2017 at 3:36 PM, Ritesh Raj Sarraf wrote:
>
>> Yes. This would be great. An online form, that anyone could use to ask a
>> question would be nice.
> We already have places to ask questions but people don't know how to
> find the right one
On Tue, Mar 21, 2017 at 3:36 PM, Ritesh Raj Sarraf wrote:
> Yes. This would be great. An online form, that anyone could use to ask a
> question would be nice.
We already have places to ask questions but people don't know how to
find the right one. The service or web page I proposed would only be
Hello Paul,
On Tue, 2017-03-21 at 12:01 +0800, Paul Wise wrote:
> Hi all,
>
> When I was a press team assistant and with the various DSA addresses,
> I've noticed that it is far too easy for folks unfamiliar with Debian
> to contact the wrong addresses for their queries. I expect all of the
> Deb
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