On Ma, 01 mar 11, 19:33:09, Neil Williams wrote:
>
> If you want a service contract, find a GNU/Linux distribution capable
> of supplying one, it is not Debian. Debian exists to support users, not
> enter a service contract with users.
There's plenty paid support for Debian as well:
http://www.d
"Jesús M. Navarro" writes:
> No, you didn't (not at least that I managed to understand as such).
> What you did was telling what happened (that #3 bugs tend to cost too
> much time for too short a benefit, a thing the bug triager is only able
> to know after the fact, or else he could simply let
Hi, Russ:
En fecha Martes, 1 de Marzo de 2011, Russ Allbery escribió:
> "Jesús M. Navarro" writes:
> > I think I'll go here into troubled waters but It's my opinion (as
> > somebody that has worked implementing and policying issue tracking
> > systems, so I think it's an informed opinion, but jus
Hi, Don:
En fecha Martes, 1 de Marzo de 2011, Don Armstrong escribió:
> On Tue, 01 Mar 2011, Jesús M. Navarro wrote:
> > Is *that* Debian's official position? That the bug report system is
> > not there to offer a service to Debian users?
>
> The BTS exists to help maintainers fix and track fixed
On Tue, 1 Mar 2011 19:47:58 +0100
"Jesús M. Navarro" wrote:
> Hi, Josselin:
>
> En fecha Domingo, 27 de Febrero de 2011, Josselin Mouette escribió:
> > Le dimanche 27 février 2011 à 14:50 +0200, Dmitry Baryshev a écrit :
> > > Who should do this investigation? I did it because I know how to
> >
Hi, Ian:
En fecha Martes, 1 de Marzo de 2011, Ian Jackson escribió:
> Jesús M. Navarro writes ("Re: What bug reports are for"):
> > Hi, Josselin:
> > > You seem to forget the very reason bug reports are here. Their point is
> > > not to offer a service to our
"Jesús M. Navarro" writes:
> I think I'll go here into troubled waters but It's my opinion (as
> somebody that has worked implementing and policying issue tracking
> systems, so I think it's an informed opinion, but just an opinion
> nevertheless) that there's no thing such too long a bug list.
On Tue, 01 Mar 2011, Jesús M. Navarro wrote:
> Is *that* Debian's official position? That the bug report system is
> not there to offer a service to Debian users?
The BTS exists to help maintainers fix and track fixed bugs in their
packages. The service to users comes from the BTS enabling mainta
Hi, Russ:
En fecha Martes, 1 de Marzo de 2011, Russ Allbery escribió:
> "Jesús M. Navarro" writes:
> > En fecha Domingo, 27 de Febrero de 2011, Josselin Mouette escribió:
> >> Now, maintainers receive a lot of bug reports, and have limited time to
> >>
> >> spare on Debian. Given the choice betw
Jesús M. Navarro writes ("Re: What bug reports are for"):
> Hi, Josselin:
> > You seem to forget the very reason bug reports are here. Their point is
> > not to offer a service to our users - if you want that, you?ll need paid
> > support. Bug reports are here to
Hi, Josselin:
En fecha Domingo, 27 de Febrero de 2011, Josselin Mouette escribió:
> Le dimanche 27 février 2011 à 14:50 +0200, Dmitry Baryshev a écrit :
> > Who should do this investigation? I did it because I know how to debug
> > this. If user don't know how to debug this, his bug report will be
Hi Bernhard,
"Debian Bug report logs - #615153
exec: 58: /usr: Permission denied
Package: general; Maintainer for general is debian-devel@lists.debian.org;"
I think you just volunteered ;-)
cheers,
Holger
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* Holger Levsen [110301 09:56]:
> On Montag, 28. Februar 2011, Jesús M. Navarro wrote:
> > But #3. is still a bug and unless it's been at least tried to be reproduced
> > is no good behaviour to close it just "because I've not the time and I
> > prefer focusing on #1 and #2".
>
> I don't think it'
Hi,
On Montag, 28. Februar 2011, Jesús M. Navarro wrote:
> But #3. is still a bug and unless it's been at least tried to be reproduced
> is no good behaviour to close it just "because I've not the time and I
> prefer focusing on #1 and #2".
I don't think it's the maintainers duty to prove that bu
"Jesús M. Navarro" writes:
> En fecha Domingo, 27 de Febrero de 2011, Josselin Mouette escribió:
>> Now, maintainers receive a lot of bug reports, and have limited time to
>> spare on Debian. Given the choice between:
>> 1. packaging a new upstream release that fixes a lot of bugs;
>> 2
OoO En ce début d'après-midi ensoleillé du dimanche 27 février 2011,
vers 15:33, Josselin Mouette disait :
> You seem to forget the very reason bug reports are here. Their point is
> not to offer a service to our users - if you want that, you’ll need paid
> support. Bug reports are here to he
Hi, Josselin:
En fecha Domingo, 27 de Febrero de 2011, Josselin Mouette escribió:
[...]
> Now, maintainers receive a lot of bug reports, and have limited time to
> spare on Debian. Given the choice between:
> 1. packaging a new upstream release that fixes a lot of bugs;
> 2. fixing a nic
At http://www.debian.org/Bugs/Reporting is is said that we should not send
bugs to program authors, but to only Debian BTS. Imagine some system service
reads configuration file, and has critical bug in parsing it. User cannot
debug this. Maintainer closes this bug report with explanation "this is a
Le dimanche 27 février 2011 à 14:50 +0200, Dmitry Baryshev a écrit :
> Who should do this investigation? I did it because I know how to debug
> this. If user don't know how to debug this, his bug report will be
> closed without reassigning to proper package. Hence this investigation
> should be do
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