Hi, Don: En fecha Martes, 1 de Marzo de 2011, Don Armstrong escribió: > On Tue, 01 Mar 2011, Jesús M. Navarro wrote: > > Is *that* Debian's official position? That the bug report system is > > not there to offer a service to Debian users? > > The BTS exists to help maintainers fix and track fixed bugs in their > packages. The service to users comes from the BTS enabling maintainers > to fix their bugs. > > While it's certainly not optimal, closing bugs which are > unreproducible or incomplete are sometimes necessary because we do not > have an infinite amount of maintainers to fix bugs.
Certainly my fault for not being able to make myself clear enough: of course it's OK to close unreproducible/incomplete bugs, specially if the bug tracking system allows to close them as such. But only after due dilligence to really be able to asses them as such. I.e.: I don't have any problem with a bug being answered by its maintainer in a line something like "in order to be able to reproduce this bug I need you to provide me with foo and bar. Failing that I'll close it in 30 days with Zoot status" (of course being "foo and bar" something sensible, not just a way to take it from over my roof). > If there are > people who feel strongly about helping to get these unreproducible or > incomplete bugs in a state where someone can actually resolve them, > then please, form a crew, and start working on them. Feel free to let > ow...@bugs.debian.org know how you want to know about these bugs if > you need some additional features in the BTS. We certainly could use > more bug triagers. That's a worthy idea. I'll take a time to think about it. Cheers. -- To UNSUBSCRIBE, email to debian-devel-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org Archive: http://lists.debian.org/201103012033.59513.jesus.nava...@undominio.net
