Re: [Bacula-users] Unhelpful help (was Re: Bacula and HP MSL2024 autochanger)

2007-03-16 Thread Brian Debelius
amen. Alan Davis wrote: > > > > >Message: 8 > > >Date: Fri, 16 Mar 2007 17:51:32 +0100 > > > > > >El vie, 16-03-2007 a las 16:14 +0100, Marc Cuypers escribi?: > > >> Hi, > > >> > > >> Has someone bacula working with a HP MSL2024 autochanger? > > >> > > > > > >Indeed. > > > > > > > /rant mod

Re: [Bacula-users] Unhelpful help (was Re: Bacula and HP MSL2024 autochanger)

2007-03-16 Thread backup
On Fri, Mar 16, 2007 at 02:30:03PM -0500, C M Reinehr wrote: > On Friday 16 March 2007 14:17, Erich Prinz wrote: > > Alan, > > > > I've seen this too. Ryan's points are valid as well. > > > > A polite response of Read the Manual is sufficient. For those with ? > > **URGENT** requests, a polite poin

Re: [Bacula-users] Unhelpful help (was Re: Bacula and HP MSL2024 autochanger)

2007-03-16 Thread C M Reinehr
On Friday 16 March 2007 14:17, Erich Prinz wrote: > Alan, > > I've seen this too. Ryan's points are valid as well. > > A polite response of Read the Manual is sufficient. For those with   > **URGENT** requests, a polite pointer to paid support options would   > be appropriate as well. > > Now, deep

Re: [Bacula-users] Unhelpful help (was Re: Bacula and HP MSL2024 autochanger)

2007-03-16 Thread Erich Prinz
Alan, I've seen this too. Ryan's points are valid as well. A polite response of Read the Manual is sufficient. For those with **URGENT** requests, a polite pointer to paid support options would be appropriate as well. Now, deep down inside I'd really like rip and shred -- there are times w

Re: [Bacula-users] Unhelpful help (was Re: Bacula and HP MSL2024 autochanger)

2007-03-16 Thread C M Reinehr
On Friday 16 March 2007 13:48, Ryan Novosielski wrote: > Alan Davis wrote: > >>El vie, 16-03-2007 a las 16:14 +0100, Marc Cuypers escribi?: > >>> Hi, > >>> > >>> Has someone bacula working with a HP MSL2024 autochanger? > >> > >>Indeed. > >> > > /rant mode on/ > > > > Ladies and Gentleman, > > As

Re: [Bacula-users] Unhelpful help (was Re: Bacula and HP MSL2024 autochanger)

2007-03-16 Thread Michael Nelson
On Fri, March 16, 2007 11:48 am, Ryan Novosielski wrote: > I personally get enough of the former at work, where I am paid to answer those kinds of questions. As do many of us, I'm sure. How about this: Either provide a helpful response, or go on to the next message without responding. If you f

Re: [Bacula-users] Unhelpful help (was Re: Bacula and HP MSL2024 autochanger)

2007-03-16 Thread Ryan Novosielski
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Alan Davis wrote: > >>El vie, 16-03-2007 a las 16:14 +0100, Marc Cuypers escribi?: >>> Hi, >>> Has someone bacula working with a HP MSL2024 autochanger? >>Indeed. > > /rant mode on/ > Ladies and Gentleman, As I feel that this could be partially d

Re: [Bacula-users] Unhelpful help (was Re: Bacula and HP MSL2024 autochanger)

2007-03-16 Thread Michael Nelson
On Fri, March 16, 2007 11:05 am, Alan Davis wrote: > /rant mode on/ Awesome response, Alan. It sure has been nasty around here recently! Michael -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. --