Emergency, Google accidentally downgraded our MCC and we cannot create or even cancel ads

2024-09-18 Thread Matthew Marx
EMERGENCY, overspending occurring because of a Google MCC error! Google inadvertently downgraded our MCC, that we process tens of thousands of campaigns through daily via our app, and the low rate limit is so severely crippling that our users cannot place new ads or cancel existing ads... so t

Re: emergency, google accidentally downgraded our mcc and we cannot create or even cancel ads

2024-09-20 Thread Matthew Marx
@adwords-API, does Google Ads API Compliance have a similar forum somewhere that you can point us to? We are still down, have filed many tickets with them with sporadic and unhelpful responses, and nobody at any level we've talked with at Google is any help. If they could simply rollback their