Re: v13.ReportService keeps throwing InternalError since yesterday for some accounts

2011-01-14 Thread AdWords API Advisor
HI T.J., Yes, my apologies for not updating this thread sooner. The core engineering team has resolved the issue, but let us know if you see it pop up again. Best, - Eric On Jan 14, 10:42 am, "T.J." wrote: > Hi Eric, > > It sure looks like you guys fixed it. Did you? > > Thanks and enjoy your

Re: v13.ReportService keeps throwing InternalError since yesterday for some accounts

2011-01-14 Thread T.J.
Hi Eric, It sure looks like you guys fixed it. Did you? Thanks and enjoy your weekend, T.J. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: v13.ReportService keeps throwing InternalError since yesterday for some accounts

2011-01-11 Thread AdWords API Advisor
Hi Matt, There are no updates at this time, but I'll update this thread when I have new information. Best, - Eric On Jan 11, 9:54 am, Matt Beck wrote: > This happens to our largest account only.  It will eventually work after a > few retries.  All of our other account do not expirence this prob

Re: v13.ReportService keeps throwing InternalError since yesterday for some accounts

2011-01-11 Thread Matt Beck
This happens to our largest account only. It will eventually work after a few retries. All of our other account do not expirence this problem. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.

Re: v13.ReportService keeps throwing InternalError since yesterday for some accounts

2011-01-11 Thread Matt Beck
Any new updates on this? -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscri

Re: v13.ReportService keeps throwing InternalError since yesterday for some accounts

2011-01-10 Thread Bernd Durrwachter
We are experiencing the same thing. Curiously this particular error happens only with the first account, when switching over to the next account in the list, we get an error like this: "*You have too many report jobs already running, please wait until one of them finishes before scheduling anot

Re: v13.ReportService keeps throwing InternalError since yesterday for some accounts

2011-01-10 Thread Taco
Thanks Eric, for confirming this. That really helps. We found out today that it seems to be an intermittent problem. When we re-try the same report, it sometimes suddenly does work. I don't know if this helps in debugging, but I wish you all the wisdom and insights you need. Thanks, T.J. -- =~=

Re: v13.ReportService keeps throwing InternalError since yesterday for some accounts

2011-01-10 Thread AdWords API Advisor
Hi All, These errors are being caused by some internal errors on our end, and I'm working with the core engineering team to track down the root cause. At this time we don't have any workarounds. Best, - Eric Koleda, AdWords API Team On Jan 10, 9:45 am, Matt Beck wrote: > Same.  Starting today.

Re: v13.ReportService keeps throwing InternalError since yesterday for some accounts

2011-01-10 Thread Matt Beck
Same. Starting today. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribe

v13.ReportService keeps throwing InternalError since yesterday for some accounts

2011-01-09 Thread T.J.
Hi there, Since yesterday, we keep getting the response "An internal error has occurred. Please retry your request." for some of the AdWords accounts that we are processing. I have copied the log for one such call below. It doesn't seem to matter for what period I try to retrieve the data in the