Re: V13 ReportService customer report validation

2011-07-20 Thread Kevin Winter
Hi Tomasz, The account owner needs to log into their AdWords account to resolve this. If you look in your MCC account, the entry for this customer has an @gtempaccount.com email address listed. This is due to an account migration. This help page has more information: http://www.google.com/

Re: V13 ReportService customer report validation

2011-07-19 Thread Tomasz Pajor
Hello Kevin, Just happened today, this is the log. POST /api/adwords/v13/ReportService HTTP/1.1 SOAPAction: "" Content-Type: text/xml; charset=utf-8 User-Agent: SOAP4R/1.5.8 (/, ruby 1.8.7 (2010-08-16) [x86_64-linux]) Date: Tue, 19 Jul 2011 02:03:00 GMT Content-Length: 2444 Host: adwords.google.c

Re: V13 ReportService customer report validation

2011-07-18 Thread Kevin Winter
Hi, I'm unfortunately not able to find these requests in the logs. With cross-client reports, the effective account has to be an MCC account, whereas for single-client accounts the effective account must be a client account. If you do a validate with cross-client off, then make a non-validat

V13 ReportService customer report validation

2011-07-14 Thread rafal
Hi With one of my customers I faced strange problem. So far I had no problems with generating reports for him in line with other customers, so I used crossClient flag. Today, I got "Either this object does not exist, or this user does not have permission to access it." error code 4. (with cros