Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2014-08-15 Thread Josh Radcliff (AdWords API Team)
Hi, I can see that terms and conditions have not been signed on your production MCC. Please contact AdWords API Compliance here if you cannot accept terms and conditions via the instructions outlined in our Common Errors guide

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2014-08-15 Thread Diana brown
Hello, I'm trying to make requests with my production key to test MCC and get this INCOMPLETE_SIGNUP error. I have updated billing info on both MCCs. TEST: 491-820-7155 Production: 784-380-4516 Please, help -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and G

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2014-05-21 Thread Josh Radcliff (AdWords API Team)
Hi, The only request I found using your prod developer token had your *prod*MCC in the *clientCustomerId* SOAP header. Could you double check and make sure you pass your test MCC or one of its child accounts in that header? Note: I see that you somehow managed to request a developer token unde

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2014-05-21 Thread Prashant Yadav
I have accepted all of the Terms, and have provided billing details. But Still getting INCOMPLETE_SIGNUP error, again a TEST MCC. My Prod Customer ID: Customer ID: 106-493-3461 And Test MCC Customer ID: 237-223-9575 Can anyone please help! On Monday, May 5, 2014 2:15:04 PM UTC-4, Josh Radcliff (

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2014-05-05 Thread Josh Radcliff (AdWords API Team)
Hi, I see that your developer token is still pending review. When calling the API are you trying to access a test account or a production account? As noted in the Test Accounts Guide, you can only use a pending developer token to

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2014-05-05 Thread micdevepro
I have the same issue with .net client library.I have already checked the configurations by the "error handling guide".But it still doesn't work.Anyone can help me?My ClientCustomerId:305-138-6836.Thanks. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Googl

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2014-04-10 Thread Ray Tsang (AdWords API Team)
Hi all, Anyone that's receiving INCOMPLETE_SIGNUP errors, please review our latest error handling guide . Thanks, Ray On Wednesday, Apr

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2014-04-02 Thread Josh Radcliff (AdWords API Team)
Hi Ilya, Are you trying to use a dev token that is still pending approval to issue API requests against a non-test account? While your token is pending approval you can only use it for API requests against test accounts, as outlined here

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2014-03-31 Thread developers
Hello, we have been having this issue since friday, I am certain that we have put in the billing information and took care of T&C on the spot, however, upon calling the API I am getting the following error still: *[QuotaCheckError.INCOMPLETE_SIGNUP @ ; trigger:'']* Can you assist on this iss

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2013-10-06 Thread Takeshi Hagikura (AdWords API Team)
Hi, Are you using a test account? If so, please refer this blog post . If it doesn't help, please share your request xml (please redact your developer token and auth token (if it's there)) Best, - Takeshi,

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP @ ; trigger:'<null>' when making API call

2013-10-06 Thread Takeshi Hagikura (AdWords API Team)
Hi, I meant the team who is responsible for the token review process. Please keep in mind, this is not the case anymore. > If test account, you'll be contacted by the relevant team and you don't need an approved developer token. As in this blog post

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP @ ; trigger:'<null>' when making API call

2013-10-02 Thread thehutinsight
HI Takeshi, whom do you mean by "the relevant team"? On Monday, 24 June 2013 10:01:57 UTC+1, Takeshi Hagikura (AdWords API Team) wrote: > > Hi Ed > > Are you using the test > accountor > production > account

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2013-08-26 Thread gapi
My MCC ID is:740-266-0867 i still get the error: An error has occurred: [QuotaCheckError.INCOMPLETE_SIGNUP @ ; trigger:''] -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-a

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2013-08-20 Thread gapi
I have the same error. I have entered my billing information (Visa)!!! I waste a lot time because i didn't get my Refresh_token 1. i removed in getrefreshtoken.php: if (__FILE__ != realpath($_SERVER['PHP_SELF'])) { // return ; } 2. i copied the Token from redirected url into: $user->SetOAut

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2013-07-02 Thread Anash P. Oommen (AdWords API Team)
Hi Mark, Yihang, If you can post your developer account customer ids, I can take a look, Cheers, Anash P. Oommen, AdWords API Advisor. On Monday, July 1, 2013 10:41:45 AM UTC+5:30, Yihang Luo wrote: > > I also met this problem. I am troubleshooting this, but no solving now. > > On Saturday, June

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2013-07-01 Thread Yihang Luo
I also met this problem. I am troubleshooting this, but no solving now. On Saturday, June 29, 2013 12:18:00 AM UTC+8, Mark Salpeter wrote: > > My Developer token is still pending approval. Is that the cause of the > error? I've already added billing information to the account, which I've > read

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2013-04-26 Thread David Torres (AdWords API Team)
Hi Keertana, This error usually means you haven't enter billing information. Best, - David Torres - AdWords API Team On Monday, April 22, 2013 8:45:20 AM UTC-4, Keertana Varma wrote: > > Hello , > I am facing the same issue [QuotaCheckError.INCOMPLETE_SIGNUP @ ; > trigger:''] > can anyone pl

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2013-04-23 Thread Keertana Varma
Hello , I am facing the same issue [QuotaCheckError.INCOMPLETE_SIGNUP @ ; trigger:''] can anyone please help Regards Keertana On Thursday, November 1, 2012 11:33:22 PM UTC+5:30, Jarrett Croll wrote: > > I have been using the Adwords API for about a week now. I have been using > the PHP clien

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-14 Thread vivekananda tadala
Hi Anash, I checked the Billing Preferences, when I selected my country as India its asking me to send the front and back copy of credit card along with filled in authorization form. we can send you the copy of front side of the credit card, but I am afraid that we can't send you back side of t

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-14 Thread Anash P. Oommen
Hi Vivekananda, QuotaCheckError.INCOMPLETE_SIGNUP means that you haven't accepted the latest AdWords API Terms and Conditions. To do this, you have to login to your AdWords API MCC, navigate to Billing->Billing Preferences and enter your credit card details. This will complete the signup proces

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-14 Thread vivekananda tadala
Hi Paul, I am still getting this [QuotaCheckError.INCOMPLETE_SIGNUP and its almost a week now since I am getting this error. Can you please help me on this. Regards, \/ivek On Friday, November 9, 2012 9:41:06 AM UTC+5:30, vivekananda tadala wrote: > > Hi Paul, > > I did all that and still my

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-12 Thread vivekananda tadala
Hi Paul, I am also getting this error now. I emailed you my client id, please check and reply. Thanks in advance. Regards, \/ivek On Tuesday, November 6, 2012 12:36:56 AM UTC+5:30, Jason W wrote: > > We're still experiencing this issue and it's becoming a huge pain for all > of our clients.

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-12 Thread Andrea Simonetti
Hi, i m having the same issue but my developer token seems to be ACTIVE. All i get when i ask for AccountHierarchy is: An error has occurred: [QuotaCheckError.ACCOUNT_INACTIVE @ ; trigger:''] Please help me I was waiting the approval since 4moths! Many thanks. -- =~=~=~=~=~=~=~=~=~=~=~=

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-12 Thread laid kalkoul
PLEASE DO SOMETHING ABOUT THIS ERROR OR AT LEAST TELL US HOW MUCH TIME IT WILL TAKE TO FIX THIS PROBLEM!!! Le vendredi 9 novembre 2012 05:11:06 UTC+1, vivekananda tadala a écrit : > > Hi Paul, > > I did all that and still my token status is "Pending approval", and my > Google adwords API is n

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-08 Thread vivekananda tadala
Hi Paul, I did all that and still my token status is "Pending approval", and my Google adwords API is not working. Is there anything that I can do other than wait for infinity? Regards, \/ivek On Tuesday, November 6, 2012 6:16:35 PM UTC+5:30, Paul Matthews wrote: > > *Update*: > > For those acc

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-08 Thread Gavin
Hello, I'm getting this error also and have been waiting almost a week while my product has been down! It looks like the solution is to wait 5 to 6 weeks for another approval. Why can this approval not be made immediate when the mistake was Google's in the first place? If there was no reason f

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-08 Thread laid kalkoul
Hi Paul, i don't know if you've fix this probleme or not, but i still get the same error: An error has occurred: [QuotaCheckError.INCOMPLETE_SIGNUP @ ; trigger:''].. Regards. Le mercredi 7 novembre 2012 10:15:59 UTC+1, laid kalkoul a écrit : > Hi Paul, > > could you please tell us how m

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-07 Thread Sahil Jain
Paul, We already had access to the API and have been pulling reports fine while using API units and everything. Now we are being required to reapply? Our business has already been hurt by this for over 5 days - are we expected to wait 5-6 weeks in the normal approval process again? Or, are yo

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-07 Thread Sahil Jain
John, We already had access to the API. Now we are being required to reapply? Our business has already been hurt by this for over 5 days - are we expected to wait 5-6 weeks in the normal approval process again? Or, are you going to expedite the approval for those who already had access and ar

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-07 Thread laid kalkoul
Hi Paul, could you please tell us how much time do you need to fix this problem ? Regards Le mardi 6 novembre 2012 18:54:18 UTC+1, Jarrett Croll a écrit : > Hi Paul, > > Yes I must concur. Is it my understanding that we must now wait 5-6 weeks > for approval to get access back to the API? > >

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-06 Thread Jarrett Croll
Hi Paul, Yes I must concur. Is it my understanding that we must now wait 5-6 weeks for approval to get access back to the API? Much Thanks, Jarrett On Tuesday, November 6, 2012 5:14:31 AM UTC-8, Przemysław Oleksy wrote: > > Last i make it work even though the status was Developer token: Pendin

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-06 Thread Przemysław Oleksy
Last i make it work even though the status was Developer token: Pending approval. And so? 5-6 weeks process wait? You can not speed up as an exception? W dniu wtorek, 6 listopada 2012 13:46:35 UTC+1 użytkownik Paul Matthews napisał: > > *Update*: > > For those accounts displaying "Developer tok

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-06 Thread Paul Matthews
*Update*: For those accounts displaying "Developer token: *Pending approval*" or similar. Please follow instructions in this post to reapply for API access. To find the status of your developer token: 1. Login

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-06 Thread Paul Matthews
We are looking into this but have no new updates yet. As soon as we have any information, we'll update this thread. Cheers, - Paul, AdWords API Team. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-06 Thread laid kalkoul
Hi Paul, Any solutions for this problem???and how long it will take to fix it? Regards. Le lundi 5 novembre 2012 12:45:58 UTC+1, Paul Matthews a écrit : > Hi All, > > I'm looking further into this and will update this thread when I have more > information. If you've not already, please send m

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-05 Thread Jason W
We're still experiencing this issue and it's becoming a huge pain for all of our clients. We also are unable to sign up any new customers due to this issue - it is pretty critical. We have been on the phone on hold for an hour and are unable to get through to technical support. Do you have a

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-05 Thread Paul Matthews
Hi All, I'm looking further into this and will update this thread when I have more information. If you've not already, please send me your MCC ID, so I can look into each case further. Regards, - Paul, AdWords API Team. On Thursday, 1 November 2012 18:03:22 UTC, Jarrett Croll wrote: > > I hav

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-05 Thread mattwms
I also tried emailing Paul, but no response so far - did anyone get a response? I've done a bit of diggging around and discovered that someone at google has decided to set my developer token status to rejected - yes, this is the token that has been fine since 2006 - without bothering to tell m

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-05 Thread mattwms
I've been getting the same error for 2 or 3 days too. Been working fine since 2006 up until now! What are google up to - and why do they always make changes at the busiest advertsising time of the year (biit frustrated, I'm losing all my planned advertising)? -- =~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-04 Thread Boaz Farkash
I am also getting QuotaCheckError.INCOMPLETE_SIGNUP all of a sudden. Please respond with some info. Thanks. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-04 Thread Oren W
Having the same problem with the QuotaCheckError.INCOMPLETE_SIGNUP. Please Help, Thanks. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-03 Thread Ro
Hey, I'm having this issue as well all of a sudden. Did Google change anything? Best, R On Thursday, November 1, 2012 2:03:22 PM UTC-4, Jarrett Croll wrote: > I have been using the Adwords API for about a week now. I have been using > the PHP client library. > > > > Yesterday I receive

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-02 Thread Przemysław Oleksy
Hi! I'm having the same issue. How do I fix this? -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this messa

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-02 Thread Paul Matthews
Hi Jarrett and Michael, Can you contact me directly on matthews.paul@gmail.com with your customer Ids so I can investigate this further. Cheers, - Paul, AdWords API Team. On Thursday, 1 November 2012 18:03:22 UTC, Jarrett Croll wrote: > > I have been using the Adwords API for about a week

Re: Receiving QuotaCheckError.INCOMPLETE_SIGNUP

2012-11-01 Thread Michael Chiao
Hi, I'm having the same issue and also with PHP client library. Is anyone else having the same issue? Any way to fix it? Thanks. On Friday, November 2, 2012 2:03:22 AM UTC+8, Jarrett Croll wrote: > > I have been using the Adwords API for about a week now. I have been using > the PHP client li