Hi Joel,
The core engineering team is still actively working on the issue, but
I don't have an estimate as to when it will be complete.
Best,
- Eric
On Jan 20, 9:03 am, joel wrote:
> Hi Eric, any update on this issue? We are still seeing the error
> occur, even on accounts less than a month old
Hi Eric, any update on this issue? We are still seeing the error
occur, even on accounts less than a month old.
Thanks,
Joel
On Jan 7, 5:21 pm, AdWords API Advisor
wrote:
> HiJoel,
>
> That's interesting, it looks like that type of error isn't being
> handled correctly with partialFailure enabl
Hi Joel,
That's interesting, it looks like that type of error isn't being
handled correctly with partialFailure enabled. I'll pass this
information on to the core engineering team.
Best,
- Eric
On Jan 7, 10:38 am, joel wrote:
> Interesting: when I changed partialFailure to false, the API call
Interesting: when I changed partialFailure to false, the API call
starting throwing an AxisFault instead of simply returning null. The
Api Error was the following:
AdGroupCriterionLimitExceeded.ACCOUNT_LIMIT
Enclosing Id = 2440153893
EntityCountLimitExceededReason "ACCOUNT_LIMIT" Limit = 5
So
Hi Joel,
The core engineering team is having a hard time finding the root cause
of the problem. Can you try running a request against one of these
accounts with the partialFailure header set to false? The hope is
that this will allow the underlying error to bubble up to the surface,
making it ea
Hi Joel,
Looking deeper, I can see that it is affecting those two account 100%
of the time, and the rest of your accounts not at all. The problem
appeared temporary to me at first because you had stopped making
requests to those certain accounts. I'll pass this information along
to the core engi
Unfortunately this is still occurring on at least several accounts. I
forwarded the account ids to apiadvisor and our rep. Can you please
continuing researching the issue? Let me know if you need any
additional details.
On Dec 29 2010, 1:16 pm, AdWords API Advisor
wrote:
> Hi Joel,
>
> Looking at
Hi Joel,
Looking at the logs it seems like this was a temporary issue. I'll
follow up with the core engineering team to see if they have any
insight, but let me know if you see the problem return.
Best,
- Eric Koleda, AdWords API Team
On Dec 23, 8:49 am, joel wrote:
> Over the past 2 weeks at
Over the past 2 weeks at least 3 of our accounts are now experiencing
strange behavior when we attempt to add new Keywords with
AdGroupCriterionService mutate(). Whenever we make the API call, no
value is returned and no exception is thrown. A sample request Id is
e654cb6af5c384e2e2b3b2c5be607331,
