Hi Joel, Looking deeper, I can see that it is affecting those two account 100% of the time, and the rest of your accounts not at all. The problem appeared temporary to me at first because you had stopped making requests to those certain accounts. I'll pass this information along to the core engineering team to see if that helps them identify the issue.
Best, - Eric On Jan 3, 9:48 am, joel <joel.patt...@gmail.com> wrote: > Unfortunately this is still occurring on at least several accounts. I > forwarded the account ids to apiadvisor and our rep. Can you please > continuing researching the issue? Let me know if you need any > additional details. > > On Dec 29 2010, 1:16 pm, AdWords API Advisor > > > > > > > > <adwordsapiadvi...@google.com> wrote: > > Hi Joel, > > > Looking at the logs it seems like this was a temporary issue. I'll > > follow up with the core engineering team to see if they have any > > insight, but let me know if you see the problem return. > > > Best, > > - Eric Koleda, AdWords API Team > > > On Dec 23, 8:49 am, joel <joel.patt...@gmail.com> wrote: > > > > Over the past 2 weeks at least 3 of our accounts are now experiencing > > > strange behavior when we attempt to add new Keywords with > > > AdGroupCriterionService mutate(). Whenever we make the API call, no > > > value is returned and no exception is thrown. A sample request Id is > > > e654cb6af5c384e2e2b3b2c5be607331, which had 27 operations in it. > > > > The SOAP response is: > > > <?xml version="1.0" encoding="UTF-8"?><soap:Envelope > > > xmlns:soap="http://schemas.xmlsoap.org/soap/ > > > envelope/"><soap:Header><ResponseHeader xmlns="https:// > > > adwords.google.com/api/adwords/cm/ > > > v201008"><requestId>e654cb6af5c384e2e2b3b2c5be607331</ > > > requestId><operations>27</operations><responseTime>751</ > > > responseTime><units>405</units></ResponseHeader></ > > > soap:Header><soap:Body><mutateResponse xmlns="https:// > > > adwords.google.com/api/adwords/cm/v201008"/></soap:Body></ > > > soap:Envelope> > > > > Other sample request Ids from this same account: > > > 38eebdb7603c705ec7d52db4fc0fafee > > > d4f20e39fd3f6fe564e408f324af8074 > > > > Code is: > > > AdGroupCriterionServiceInterface criterionSvc = > > > user.getService(AdWordsService.V201008.ADGROUP_CRITERION_SERVICE); > > > AdGroupCriterionReturnValue value = > > > criterionSvc.mutate(lUpdates.toArray(new > > > AdGroupCriterionOperation[lUpdates.size()])); > > > > // When call returns, value object is null, no exception > > > > I'd appreciate it if someone could research this since it seems to be > > > happening with increased frequency, thank you. > > > > -Joel -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
