Re: Frequent AdWords API errors

2015-05-14 Thread Josh Radcliff (AdWords API Team)
Hi Holly, I looked up all of the requests from the last 3 days that contained the IDs you sent me, and every one of them returned a successful response in less than one second. This suggests that there's an issue with timeouts on your side, rather than within the AdWords API. Have you made any

Re: Frequent AdWords API errors

2015-05-13 Thread Josh Radcliff (AdWords API Team)
Hi Holly, Could you provide the ad group IDs for some ad groups for which the requests recently failed? Having the IDs will help me to investigate the source of this problem. Thanks, Josh, AdWords API Team On Monday, May 11, 2015 at 1:55:55 PM UTC-4, Josh Radcliff (AdWords API Team) wrote: >

Re: Frequent AdWords API errors

2015-05-11 Thread Josh Radcliff (AdWords API Team)
Hi, Are you still experiencing these errors? I'm not aware of any issues with our services during the timeframe you mentioned, but if this is still happening, could you send over some recent examples of specific requests that are failing? You can send them *only to me* by clicking *Reply priva

Frequent AdWords API errors

2015-05-08 Thread hmartinez092000
Hello, We've been experiencing frequent socket exceptions when using Adwords API service to pause/enable ads and update ad params. The problem started on 4/25/2015. Prior to that, we rarely had any problems. We had not made any changes to our code or our network settings around that date.