Hi Holly, I looked up all of the requests from the last 3 days that contained the IDs you sent me, and every one of them returned a successful response in less than one second.
This suggests that there's an issue with timeouts on your side, rather than within the AdWords API. Have you made any changes to the hosts where your app is deployed? For example, have you upgraded the .NET runtime recently, or changed any values in your App.config/Web.config? Thanks, Josh, AdWords API Team On Wednesday, May 13, 2015 at 3:50:20 PM UTC-4, Josh Radcliff (AdWords API Team) wrote: > > Hi Holly, > > Could you provide the ad group IDs for some ad groups for which the > requests recently failed? Having the IDs will help me to investigate the > source of this problem. > > Thanks, > Josh, AdWords API Team > > On Monday, May 11, 2015 at 1:55:55 PM UTC-4, Josh Radcliff (AdWords API > Team) wrote: >> >> Hi, >> >> Are you still experiencing these errors? I'm not aware of any issues with >> our services during the timeframe you mentioned, but if this is still >> happening, could you send over some recent examples of specific requests >> that are failing? You can send them *only to me* by clicking *Reply >> privately to author* on this post. >> >> Thanks, >> Josh, AdWords API Team >> >> On Friday, May 8, 2015 at 4:48:35 PM UTC-4, HMartinez wrote: >>> >>> Hello, >>> >>> We've been experiencing frequent socket exceptions when using Adwords >>> API service to pause/enable ads and update ad params. The problem >>> started on 4/25/2015. Prior to that, we rarely had any problems. We had >>> not made any changes to our code or our network settings around that date. >>> We are not making more calls to the API than we usually do. We upgraded >>> the API version to v201502 on April 2nd. It was working perfectly fine >>> from the 2nd to the 24th. Then starting on the 25th, we started seeing >>> these errors daily: >>> >>> Unable to read data from the transport connection: A connection attempt >>> failed because the connected party did not properly respond after a period >>> of time, or established connection failed because connected host has failed >>> to respond. ---> System.Net.Sockets.SocketException: A connection attempt >>> failed because the connected party did not properly respond after a period >>> of time, or established connection failed because connected host has failed >>> to respond at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 >>> offset, Int32 size, SocketFlags socketFlags) at >>> System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 >>> size) >>> >>> The remote name could not be resolved: 'adwords.google.com' at >>> System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) at >>> System.Net.HttpWebRequest.GetRequestStream() at >>> System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String >>> methodName, Object[] parameters) at >>> Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String methodName, >>> Object[] parameters) at >>> Google.Api.Ads.Common.Lib.AdsSoapClient.Invoke(String methodName, Object[] >>> parameters) at >>> Google.Api.Ads.AdWords.v201502.AdGroupCriterionService.get(Selector >>> serviceSelector) >>> >>> Does anyone know what is happening? Has something changed on Google's >>> side? What can I do to resolve this? >>> >>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/65ba4411-7658-4fea-9cc5-27f870a77f15%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
