Re: Error uploading animated GIF

Hi Cris, I wanted to follow up on your concern and ask if you have already found a solution? If you are still encountering issues with the AdWords API, feel free to write back and I'll be happy to assist you. Thanks and regards, Peter AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Error uploading animated GIF

Hi Cris, Could you confirm if you are using the AdWords API or the AdWords UI in uploading the GIF file? If you are using the AdWords UI, then I would recommend that you get in touch with the product experts at the AdWords Community Forum

Error uploading animated GIF

Hi, I need help Still having the same problem with Error uploading animated GIF :(. Here is the error message I'm getting from Google. Is there a known problem with animated GIFs? Or maybe I'm doing something wrong? Cris -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

AdWords API Re: Error uploading animated GIF

Hello David, Sorry again about the delay. I was able to pull the version of the image ad that's in ad group id 229704188 and compared it to what we have in our logs from your request. It's size is 16512 bytes (base 64 encoded it is 22306 bytes) and the image that you uploaded via the API is 1651

AdWords API Re: Error uploading animated GIF

Hi Jeff, just wondering if this issue is on the radar. If it's just my problem, I can try to run with it on my own. David On Aug 12, 3:41 pm, DavidR wrote: > >  Would you mind passing along the ad group id of the test ad group > > that you uploaded to? > > The id is 229704188 > > The image has b

AdWords API Re: Error uploading animated GIF

>  Would you mind passing along the ad group id of the test ad group > that you uploaded to? The id is 229704188 The image has been deleted. The name is "tester 1". Hopefully you can still retrieve it. thanks. David --~--~-~--~~~---~--~~ You received this messa

AdWords API Re: Error uploading animated GIF

Hello David, Would you mind passing along the ad group id of the test ad group that you uploaded to? I want to compare the decoded GIF file I get from the logs with the actual GIF file that you uploaded. The decoded GIF file I retrieved is 468 x 60, but as I said there's some noise at the bott

AdWords API Re: Error uploading animated GIF

>  Can you try manually adding your original animated GIF to a paused ad > group using the AdWords web interface and see if it's recognized as > being a valid image ad? If it is recognized, then something is > happening to corrupt your image in the SOAP request. If it's not > recognized, then you

AdWords API Re: Error uploading animated GIF

Hello David, As far as I know, animated GIFs should be acceptable in general. However, when I took a look at the image form our logs and tried adding it to a test campaign using the normal AdWords web interface, it was also flagged as being an unrecognized image. It also doesn't look like a prop

AdWords API Re: Error uploading animated GIF

>  Could you pass along the value of the requestId SOAP response header > associated with the SOAP fault you're getting back? The requestid is dca5d38d414b4eb7bfda57e3034c4f4e David --~--~-~--~~~---~--~~ You received this message because you are subscribed to the

AdWords API Re: Error uploading animated GIF

Hello David, Could you pass along the value of the requestId SOAP response header associated with the SOAP fault you're getting back? If you turn on logging of your SOAP requests and responses you should be able to grab this value from your logs. Cheers, -Jeff Posnick, AdWords API Team On Aug

AdWords API Error uploading animated GIF

I'm trying to upload animated GIFs as an image ad using a PERL script. The script works fine when I upload static gifs and jpegs but fails on animated gifs. The message I receive is "This image could not be recognized". I can upload the same animated GIF using the AdWords web interface without a p