Re: ERROR_GETTING_RESPONSE_FROM_BACKEND requesting ad performance report

2015-04-08 Thread Anash P. Oommen (AdWords API Team)
Hi Marcel, Could you please use the "Reply to Author" option to share with me your MCC Customer ID and the client Customer ID? I need those information to troubleshoot this error further. Cheers, Anash P. Oommen, AdWords API Advisor. On Tuesday, April 7, 2015 at 8:46:45 AM UTC-4, MdV wrote: >

ERROR_GETTING_RESPONSE_FROM_BACKEND requesting ad performance report

2015-04-07 Thread MdV
Hi, For some of our accounts retrieving ad performance reports proves impossible since april 2nd. The service responds with message ERROR_GETTING_RESPONSE_FROM_BACKEND (trigger: Unable to read report data). Retrying the request rarely works. The API version in use is v201502. The error is