Hi Marcel, Could you please use the "Reply to Author" option to share with me your MCC Customer ID and the client Customer ID? I need those information to troubleshoot this error further.
Cheers, Anash P. Oommen, AdWords API Advisor. On Tuesday, April 7, 2015 at 8:46:45 AM UTC-4, MdV wrote: > > Hi, > > > For some of our accounts retrieving ad performance reports proves > impossible since april 2nd. The service responds with message > ERROR_GETTING_RESPONSE_FROM_BACKEND (trigger: Unable to read report data). > Retrying the request rarely works. The API version in use is v201502. The > error is thrown even on an inactive account that has no statistics for the > requested period. > > The problem seems to come from the KeywordId field. When omitted, a report > is generated correctly. > > > Selected fields: > > ExternalCustomerId, Id, CampaignId, AdGroupId, KeywordId, Date, > Impressions, Clicks, Cost, AveragePosition > > > Filter: > > AdGroupStatus._DISABLED, AdGroupStatus._ENABLED and AdGroupStatus._PAUSED > > > Can you please look into this issue? If necessary additional info to > identify the affected accounts can be provided in a private message. > > > Regards, > > Marcel de Vries > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/848e1f30-f093-4091-98f1-f154106c4658%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
