RE: AuthenticationError.CUSTOMER_NOT_FOUND issue for active account

2021-01-13 Thread Google Ads API Forum Advisor Prod
Hi Oksana, Thank you for reaching out. There are a few possibilities out there. One possibility is that you just created the customer account and it would take some time for the backend server to establish the account. Just wait a few minutes and try it again to see if it works. Another possibi

AuthenticationError.CUSTOMER_NOT_FOUND issue for active account

2021-01-13 Thread Oksana Sulyma
Hi Google Ads API support team! I'm getting this error https://developers.google.com/adwords/api/docs/common-errors#AuthenticationError.CUSTOMER_NOT_FOUND for one of accounts we serve (the rest work perfect with the same code). The account is active (checked SETTINGS & BILLING

RE: Unexpected AuthenticationError.CUSTOMER_NOT_FOUND

2020-11-06 Thread Google Ads API Forum Advisor Prod
Hi Oksana, Thank you for reaching out. It’s most likely this account is already cancelled or you put an invalid client customer id in the header. If it’s the former one then your account has been deactivated due to the inactivity for a long time. You could refer to this article on how to reacti

Unexpected AuthenticationError.CUSTOMER_NOT_FOUND

2020-11-06 Thread Oksana Sulyma
Hi Google Ads support team! I need your assistance on AuthenticationError.CUSTOMER_NOT_FOUND issue. We experience it for the one client of us (have the same code working correct for hundreds of other clients). The client has access to Google Ads UI with the same credentials and we need your

RE: Mensagem particular referente a: AuthenticationError.CUSTOMER_NOT_FOUND returned when calling CustomerService.getCustomers using v201809

2019-02-22 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello Pablo, In the code you have shared, you are performing managedCustomerService.get() without customer id. Instead to get the account details you could use customerService.getCustomers () without s

RE: AuthenticationError.CUSTOMER_NOT_FOUND returned when calling CustomerService.getCustomers using v201809

2019-02-21 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hi, The AuthenticationError.CUSTOMER_NOT_FOUND <https://developers.google.com/adwords/api/docs/common-errors#AuthenticationError.CUSTOMER_NOT_FOUND> error that you encountered means that the account was not found for the customer ID provided in the header. However, to better investigat

AuthenticationError.CUSTOMER_NOT_FOUND returned when calling CustomerService.getCustomers using v201809

2019-02-21 Thread dev
Hello, For one of our customer's accounts, we are receiving an error AuthenticationError.CUSTOMER_NOT_FOUND when querying the ManagedCustomerService.get using the v201809 version of the API. We are *not* passing in a clientCustomerId in the header, and the Adwords account is at least

RE: AuthenticationError.CUSTOMER_NOT_FOUND returned when calling CustomerService.getCustomers using v201806

2019-02-08 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello Milos, The AuthenticationError.CUSTOMER_NOT_FOUND <https://developers.google.com/adwords/api/docs/common-errors?authuser=3&hl=id#AuthenticationError.CUSTOMER_NOT_FOUND> errors when there is no AdWords account found for the customer Id provided in the header. Please double

Re: AuthenticationError.CUSTOMER_NOT_FOUND returned when calling CustomerService.getCustomers using v201806

2019-02-07 Thread Milos Bejda
I get this issue randomly On Thursday, July 26, 2018 at 5:56:05 AM UTC-4, Zack Grannan wrote: > > Hello, > > For one of our customer's accounts, we are receiving an error > AuthenticationError.CUSTOMER_NOT_FOUND when querying the > CustomerService.getCustomers using

RE: AuthenticationError.CUSTOMER_NOT_FOUND - CustomerService.getCustomers

2019-01-18 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello Lukas, Could you please share the account CID and the email address of the user making API calls to the account you are referring to investigate further? You could use reply privately to the author option while sharing the information requested. Regards, Sai Teja, AdWords API Team =~=~=

AuthenticationError.CUSTOMER_NOT_FOUND - CustomerService.getCustomers

2019-01-18 Thread Łukasz Stankiewicz
com/api/adwords/cm/v201809"; xmlns="https://adwords.google.com/api/adwords/mcm/v201809";>00057fba694767080abfa248a80012edCustomerServicegetCustomers1160soap:Server[AuthenticationError.CUSTOMER_NOT_FOUND @ ]https://adwords.google.com/api/adwords/mcm/v201809"; xmlns:ns2="

Re: Getting [AuthenticationError.CUSTOMER_NOT_FOUND @ ] while using rails example app.

2018-09-27 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API and Google Ads API Forum
HI Sergey, You could only retrieve the campaigns using client accounts that's why you won't be able to retrieve your campaigns using a manager account (if you have set your clientCustomerId as your manager account in the property file). The AuthenticationError.CUSTOMER_NOT_FOU

Re: AuthenticationError.CUSTOMER_NOT_FOUND returned when calling CustomerService.getCustomers using v201806

2018-07-26 Thread Zack Grannan
llo Zack, > > The AuthenticationError.CUSTOMER_NOT_FOUND > <https://developers.google.com/adwords/api/docs/common-errors?authuser=3&hl=id#AuthenticationError.CUSTOMER_NOT_FOUND> > error > usually occurs when there is no account found for the customer ID provided > i

Re: AuthenticationError.CUSTOMER_NOT_FOUND returned when calling CustomerService.getCustomers using v201806

2018-07-26 Thread 'Teja Makani' via AdWords API and Google Ads API Forum
Hello Zack, The AuthenticationError.CUSTOMER_NOT_FOUND <https://developers.google.com/adwords/api/docs/common-errors?authuser=3&hl=id#AuthenticationError.CUSTOMER_NOT_FOUND> error usually occurs when there is no account found for the customer ID provided in the h

AuthenticationError.CUSTOMER_NOT_FOUND returned when calling CustomerService.getCustomers using v201806

2018-07-26 Thread Zack Grannan
Hello, For one of our customer's accounts, we are receiving an error AuthenticationError.CUSTOMER_NOT_FOUND when querying the CustomerService.getCustomers using the v201806 version of the API. This issue was also present when using the v201802 version. We are *not* passing

Re: getCustomers() returns AuthenticationError.CUSTOMER_NOT_FOUND since we upgraded from v201702, for some accounts

2018-02-14 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API Forum
Hi Jay, The error AuthenticationError.CUSTOMER_NOT_FOUND <https://developers.google.com/adwords/api/docs/common-errors#AuthenticationError.CUSTOMER_NOT_FOUND> means that you are trying to access an account that was just created with ManagedCustomerService before the account is establis

getCustomers() returns AuthenticationError.CUSTOMER_NOT_FOUND since we upgraded from v201702, for some accounts

2018-02-14 Thread Jay Carter
We have updated to use v201710, and have been receiving the following error when using the "getCustomers" operation of https://developers.google.com/adwords/api/docs/reference/v201710/CustomerService, *for some accounts.* AuthenticationError.CUSTOMER_NOT_FOUND Please let me

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2018-02-12 Thread Artem Bondarenko
I send incorect customerId -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because

AuthenticationError.CUSTOMER_NOT_FOUND

2018-02-12 Thread Artem Bondarenko
ps://adwords.google.com/api/adwords/cm/v201710";> 00056509d83ebe980a1bccc1fa04d6ff ManagedCustomerService get 1 129 soap:Server [AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'<null>']

Re: getCustomers() returns AuthenticationError.CUSTOMER_NOT_FOUND in some cases

2017-07-28 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
Hi Ondrej, Could you provide the email address used to generate the OAuth2 credentials for the API request which encountered this error? Please use *Reply privately to author* when responding. Thanks, Shwetha, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also fi

getCustomers() returns AuthenticationError.CUSTOMER_NOT_FOUND in some cases

2017-07-28 Thread Ondřej P
000e9a175f180a1b2f0fe60f323e CustomerService getCustomers 1 414 soap:Server [AuthenticationError.CUSTOMER_NOT_FOUND @ ]

Re: [AuthenticationError.CUSTOMER_NOT_FOUND @]

2017-06-12 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
Hi, You can use your developer token to target *any* AdWords account by using the OAuth2 credentials of the targeted account or one of its manager accounts to authorize your request. Please see this guide

Re: [AuthenticationError.CUSTOMER_NOT_FOUND @]

2017-06-12 Thread 629584407
lope/";> https://adwords.google.com/api/adwords/mcm/v201702"; xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201702";> 000551be03d624380abc7213d909555e CustomerService getCustomers 1 703

Re: [AuthenticationError.CUSTOMER_NOT_FOUND @]

2017-06-09 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
Hi, This error <https://developers.google.com/adwords/api/docs/common-errors#AuthenticationError.CUSTOMER_NOT_FOUND> occurs when no account was found for the customer ID provided in the header which could be because you're trying to access an account that was just c

Re: [AuthenticationError.CUSTOMER_NOT_FOUND @]

2017-06-09 Thread 629584407
invoke(ErrorReportValve.java:79) > > 在org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) > > 在org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349) > 在org.apache.coyote.http11.Http11Processor.service(Http11P

[AuthenticationError.CUSTOMER_NOT_FOUND @]

2017-06-09 Thread 629584407
(ThreadPoolExecutor.java:617) 在org.apache.tomcat.util.threads.TaskThread $ WrappingRunnable.run(TaskThread.java:61) 在java.lang.Thread.run(Thread.java:745) 2017-06-09 20:23:57.878错误2144 --- [nio-8088-exec-9] paweGoogleExceptionHandler:谷歌api异常== [AuthenticationError.CUSTOMER_NOT_FOUND @] 2017-06-09 20

Re: CustomerService sometimes returns AuthenticationError.CUSTOMER_NOT_FOUND

2016-11-30 Thread 'Vishal Vinayak (Adwords API Team)' via AdWords API Forum
Hi Caihua, Please send me the SOAP XML request and response logs that you have and I'll be happy to take a look. Please click on *Reply privately to author *when responding. Regards, Vishal Vinayak, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our b

CustomerService sometimes returns AuthenticationError.CUSTOMER_NOT_FOUND

2016-11-29 Thread Caihua Du
Hi AdWords team, Basically we call getCustomers (without any specific customer id in the request) to get a whole list of customer back. However, the CustomerService is not stale and will return error back (CUSTOMER_NOT_FOUND). Sometimes we need retry 2-3 times to get the correct response; some

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2016-05-23 Thread 'Joyce Lava' via AdWords API Forum
Hi Kaylin, I am glad to hear that it worked correctly. Regards, Joyce, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2016-05-20 Thread Kaylin Jeon
It's working correctly with that clientCustomerId. Thank you very much! On Friday, May 20, 2016 at 1:10:41 PM UTC-7, Joyce Lava wrote: > > Hi Kaylin, > > Based on the screenshot you sent, the correct clientCustomerId is > 697-551-2340. You need to set this as the clientCustomerId in the > confi

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2016-05-20 Thread 'Joyce Lava' via AdWords API Forum
Hi Kaylin, Based on the screenshot you sent, the correct clientCustomerId is 697-551-2340. You need to set this as the clientCustomerId in the configuration file (ads.properties

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2016-05-20 Thread Kaylin Jeon
: > > When I try to get campaign with this customer_id=34766 it's throwing this > error "AuthenticationError.CUSTOMER_NOT_FOUND" > Other customer_id are working correctly to me but not that customer_id. > When I check this customer_id on google adwords, it's valid

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2016-05-20 Thread 'Joyce Lava' via AdWords API Forum
Hi Kaylin, First, the clientCustomerId format should be something like 123-456-7890. You might be using an incorrect clientCustomerId that's why you are receiving the AuthenticationError.CUSTOMER_ NOT_FOUND

AuthenticationError.CUSTOMER_NOT_FOUND

2016-05-20 Thread Kaylin Jeon
When I try to get campaign with this customer_id=34766 it's throwing this error "AuthenticationError.CUSTOMER_NOT_FOUND" Other customer_id are working correctly to me but not that customer_id. When I check this customer_id on google adwords, it's valid customer_id. I don&#x

Re: [AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'']

2016-03-03 Thread 'Umesh Dengale' via AdWords API Forum
Hello, The AuthenticationError.CUSTOMER_NOT_FOUND error occurs when no account found for the customer ID provided in the header. Check out common causes <https://developers.google.com/adwords/api/docs/common-errors#AuthenticationError.CUSTOMER_NOT_FOUND> of this error. Please verify y

[AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'']

2016-03-03 Thread Kaylin Jeon
Hi, One of my customer_id throwing this error. [AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:''] Other customer_id(32632) are working correctly but not this one. I checked this customer_id on GoogleAdword and it's correct customer_id and it has campaigns. Why do I

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2015-06-02 Thread Thanet Knack Praneenararat (AdWords API Team)
Hi, Usually, this error <https://developers.google.com/adwords/api/docs/common-errors#AuthenticationError.CUSTOMER_NOT_FOUND> means that no account found for the customer ID you provided in the header. This might be because the account has just been created and not established in the b

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2015-06-02 Thread Ashley Xu
u wrote: >> >> Hi guys, >> For the past few days we've been seeing a lot of exceptions due to >> AuthenticationError.CUSTOMER_NOT_FOUND. >> >> Google.Api.Ads.AdWords.Lib.AdWordsApiException: An API exception has >> occurred. See ApiException and InnerE

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2015-06-02 Thread Thanet Knack Praneenararat (AdWords API Team)
, Nick Zhu wrote: > > Hi guys, > For the past few days we've been seeing a lot of exceptions due to > AuthenticationError.CUSTOMER_NOT_FOUND. > > Google.Api.Ads.AdWords.Lib.AdWordsApiException: An API exception has > occurred. See ApiException and InnerExcepti

AuthenticationError.CUSTOMER_NOT_FOUND

2015-06-01 Thread Nick Zhu
Hi guys, For the past few days we've been seeing a lot of exceptions due to AuthenticationError.CUSTOMER_NOT_FOUND. Google.Api.Ads.AdWords.Lib.AdWordsApiException: An API exception has occurred. See ApiException and InnerException fields for more de

Re: Having difficulty accessing API with error: [AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'']

2013-07-31 Thread Danial Klimkin
Hello, I don't see any log or error attached to this thread. You can find you clientCustomerId by logging into the AdWords user interface, the ID will be in the top-right corner in format 123-456-7890. -Danial, AdWords API Team. On Tuesday, July 30, 2013 1:20:02 AM UTC+4, connor@room77.

Having difficulty accessing API with error: [AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'']

2013-07-30 Thread connor . odoherty
I have just started using the Adwords API, and I have had little success so far. I believe I configured correctly, but have run into this null error. I am assuming it cant find my client ID, but I'm not sure what I am doing wrong here. Any ideas? -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: TargetingIdeaService "AuthenticationError.CUSTOMER_NOT_FOUND @; trigger: ''"

2012-12-07 Thread Takeshi Hagikura
Amount >>> ServingStatus >>> BiddingStrategy >>> Impressions >>> AverageCpc >>> >>> >>> >>> >>> >>> четверг, 6 декабря 2012 г., 14:26:53 UTC+5 пользователь

Re: TargetingIdeaService "AuthenticationError.CUSTOMER_NOT_FOUND @; trigger: ''"

2012-12-07 Thread Mihail
gt;> четверг, 6 декабря 2012 г., 13:31:11 UTC+5 пользователь Takeshi Hagikura >>> написал: >>>> >>>> Hello Mihail, >>>> >>>> Please make sure your clientCustomerId you are specifying in your >>>> request is correct. >>&g

Re: TargetingIdeaService "AuthenticationError.CUSTOMER_NOT_FOUND @; trigger: ''"

2012-12-06 Thread Takeshi Hagikura
Hagikura >> написал: >>> >>> Hello Mihail, >>> >>> Please make sure your clientCustomerId you are specifying in your >>> request is correct. >>> >>> Best, >>> - Takeshi, AdWords API Team >>> >>> 2012

Re: TargetingIdeaService "AuthenticationError.CUSTOMER_NOT_FOUND @; trigger: ''"

2012-12-06 Thread Mihail
Mihail: >>> >>> Hello! >>> I have a problem with TargetingIdeaService. Working with the Campaigns, >>> AdGroups, AdGroupAds etc. succeeds, but when I try TargetingIdeaService an >>> error occurs: "AuthenticationError.CUSTOMER_NOT_FOUND @; trigger: '

Re: TargetingIdeaService "AuthenticationError.CUSTOMER_NOT_FOUND @; trigger: ''"

2012-12-06 Thread Mihail
eeds, but when I try TargetingIdeaService an >> error occurs: "AuthenticationError.CUSTOMER_NOT_FOUND @; trigger: ''". >> >> In what could be the problem? >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our

Re: TargetingIdeaService "AuthenticationError.CUSTOMER_NOT_FOUND @; trigger: ''"

2012-12-06 Thread Takeshi Hagikura
tc. succeeds, but when I try TargetingIdeaService an > error occurs: "AuthenticationError.CUSTOMER_NOT_FOUND @; trigger: ''". > > In what could be the problem? > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussio

TargetingIdeaService "AuthenticationError.CUSTOMER_NOT_FOUND @; trigger: ''"

2012-12-04 Thread Mihail
Hello! I have a problem with TargetingIdeaService. Working with the Campaigns, AdGroups, AdGroupAds etc. succeeds, but when I try TargetingIdeaService an error occurs: "AuthenticationError.CUSTOMER_NOT_FOUND @; trigger: ''". In what

Re: AuthenticationError.CUSTOMER_NOT_FOUND;

2012-07-03 Thread joanfihu
.com++EUR"* * * *; Uncomment to make requests against a client account.* *;clientId = "XXX-XXX-"* *etc.* * * I've tried to AddCampaign and I got *AuthenticationError.CUSTOMER_NOT_FOUND. * Indeed, the customer who I am trying to create the campaign exists) * * * * Kind

Re: how to ffix AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'622-791-0869' Service[CampaignService.get]..

2012-04-26 Thread Bill Jenkins
gt;>> two environments aren't compatible with each other. >>> >>> Cheers, >>> Anash P. Oommen, >>> AdWords API Advisor. >>> >>> On Monday, 23 April 2012 18:30:53 UTC+5:30, Yavuz wrote: >>>> >>>> *Hi pinki!* >>&g

Re: how to ffix AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'622-791-0869' Service[CampaignService.get]..

2012-04-26 Thread Anash P. Oommen
gt;>> >>> *Hi pinki!* >>> *Use the customer id "6227910869"* >>> *Don use '622-791-0869'* >>> >>> 23 Nisan 2012 Pazartesi 14:18:39 UTC+3 tarihinde pinki chaudhary yazdı: >>> >>>> >>>> i w

Re: how to ffix AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'622-791-0869' Service[CampaignService.get]..

2012-04-25 Thread Bill Jenkins
ash P. Oommen, >> AdWords API Advisor. >> >> On Monday, 23 April 2012 18:30:53 UTC+5:30, Yavuz wrote: >>> >>> *Hi pinki!* >>> *Use the customer id "6227910869"* >>> *Don use '622-791-0869'* >>> >>> 23 N

Re: how to ffix AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'622-791-0869' Service[CampaignService.get]..

2012-04-25 Thread Bill Jenkins
"6227910869"* >> *Don use '622-791-0869'* >> >> 23 Nisan 2012 Pazartesi 14:18:39 UTC+3 tarihinde pinki chaudhary yazdı: >> >>> >>> i want to get credential but i m facing error like >>>> "AuthenticationError.CUSTOMER_NOT_

Re: how to ffix AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'622-791-0869' Service[CampaignService.get]..

2012-04-25 Thread Anash P. Oommen
+5:30, Yavuz wrote: > > *Hi pinki!* > *Use the customer id "6227910869"* > *Don use '622-791-0869'* > > 23 Nisan 2012 Pazartesi 14:18:39 UTC+3 tarihinde pinki chaudhary yazdı: > >> >> i want to get credential but i m facing error like >&g

Re: how to ffix AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'622-791-0869' Service[CampaignService.get]..

2012-04-23 Thread Yavuz
*Hi pinki!* *Use the customer id "6227910869"* *Don use '622-791-0869'* 23 Nisan 2012 Pazartesi 14:18:39 UTC+3 tarihinde pinki chaudhary yazdı: > > i want to get credential but i m facing error like >> "AuthenticationError.CUSTOMER_NOT_FOUND @

Re: how to ffix AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'622-791-0869' Service[CampaignService.get]..

2012-04-23 Thread pinki chaudhary
> i want to get credential but i m facing error like > "AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'622-791-0869' > Service[CampaignService.get].." > so please suggest me how we remove this error. i am implementing in php. > -- =~=~=~=~=~=~=~=~=~

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2012-04-22 Thread pinki chaudhary
t to a client account, it throws an > exception. > > The Id is correct, I tried putting it in the following formats: > > 11 (AuthenticationError.CUSTOMER_NOT_FOUND) > 111-111- (invalid ID) > cli...@gmail.com (invalid ID) > > I would like to know what t

Re: AuthenticationError.CUSTOMER_NOT_FOUND;

2012-04-18 Thread Charanjit Singh
Hi Anash P. Oommen, Danial Klimkin, * * I am also having the exact same problem as mentioned by Rodrigo Berlinck. I am using the adword repository located at * http://google-api-adwords-php.googlecode.com/svn/trunk* When I try to call: *File:* google-api-adwords-php/examples/v201109/BasicOper

Re: AuthenticationError.CUSTOMER_NOT_FOUND;

2012-03-26 Thread Danial Klimkin
Hello Rodrigo, For Sandbox yo do not need to apply for a token, it is required for Production only. The AdWords API Center is available for MCC accounts only. Please see: http://support.google.com/adwords/agency/bin/answer.py?hl=en&answer=7725 -Danial, AdWords API Team. On Friday, Marc

Re: AuthenticationError.CUSTOMER_NOT_FOUND;

2012-03-23 Thread Rodrigo Berlinck
the documentation says that we need to associate an account Adwords api developer in"igning up is easy. All you need to get started is an active AdWords account. Once youhave registered as a developer, Can you access your AdWords API Center to manageyour token and budget settings. " click on li

Re: AuthenticationError.CUSTOMER_NOT_FOUND;

2012-03-22 Thread Rodrigo Berlinck
it does not really work for me Em segunda-feira, 19 de março de 2012 21h49min01s UTC-3, Rodrigo Berlinck escreveu: > > hello, > commented as you said and returned "(Customer ID, Accoun​t Name / Login, > Link Status) 0, rodrigode...@gmail.com, N / A" > > if I try to create a campaign it returns

Re: AuthenticationError.CUSTOMER_NOT_FOUND;

2012-03-19 Thread Rodrigo Berlinck
t the > sandbox and they will work for you. > > Cheers, > Anash P. Oommen, > AdWords API Advisor. > > > On Friday, 16 March 2012 18:26:18 UTC+5:30, Rodrigo Berlinck wrote: >> >> i using php client library. >> >> I tested the GetCampaingns but it re

Re: AuthenticationError.CUSTOMER_NOT_FOUND;

2012-03-19 Thread Anash P. Oommen
Berlinck wrote: > > i using php client library. > > I tested the GetCampaingns but it returns the error "An error has > occurred: @AuthenticationError.CUSTOMER_NOT_FOUND; trigger: '464-032-1572 > 'Service[CampaignService.get]" > > this is my auth.

Re: AuthenticationError.CUSTOMER_NOT_FOUND;

2012-03-16 Thread Rodrigo Berlinck
i using php client library. I tested the GetCampaingns but it returns the error "An error has occurred: @AuthenticationError.CUSTOMER_NOT_FOUND; trigger: '464-032-1572 'Service[ CampaignService.get]" this is my auth.ini file email = "rodrigode...@gmail.com" p

Re: AuthenticationError.CUSTOMER_NOT_FOUND;

2012-03-16 Thread Anash P. Oommen
wrote: > > I'm having problems when applying for the sandbox, it is generating the > error "SoapFaultObject ([message: protected] => @ > AuthenticationError.CUSTOMER_NOT_FOUND;trigger: '464-032-1572 '" > > I spent all the data correct

AuthenticationError.CUSTOMER_NOT_FOUND;

2012-03-15 Thread Rodrigo Berlinck
I'm having problems when applying for the sandbox, it is generating the error "SoapFaultObject ([message: protected] => @ AuthenticationError.CUSTOMER_NOT_FOUND;trigger: '464-032-1572 '" I spent all the data correctly ... Anyo

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2012-01-25 Thread Kevin Winter
Hi Chirag, Due to the nature of the ServicedAccountService - it works on account links rather than accounts directly - it cannot return back correct results for unlinked accounts. We recognize that support for obtaining clientCustomerId for an unlinked account is a gap in our featureset and

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2012-01-24 Thread Chirag
> clientCustomerId.  Could you double check your SOAP logs and confirm > > what > > > value appears in the clientCustomerId header? > > > > - Kevin Winter > > > AdWords API Team > > > > On Wednesday, January 11, 2012 11:32:08 PM UTC-5, Chirag wrote

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2012-01-24 Thread Kevin Winter
er customer id perfectly > > > with the same script but for some customers only i am this type of > > > error. I am using the production environment. > > > > > AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'-1' > > > Service[CampaignServi

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2012-01-24 Thread Chirag
gt; > with the same script but for some customers only i am this type of > > > error. I am using the production environment. > > > >AuthenticationError.CUSTOMER_NOT_FOUND@ ; trigger:'-1' > > > Service[CampaignService.get] > > > > Than

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2012-01-13 Thread Chirag
to use other customer id perfectly > > with the same script but for some customers only i am this type of > > error. I am using the production environment. > > > AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'-1' > > Service[CampaignService.get] > > >

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2012-01-13 Thread Chirag
her customer id perfectly > > with the same script but for some customers only i am this type of > > error. I am using the production environment. > > > AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'-1' > > Service[CampaignService.get] > > > Than

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2012-01-12 Thread Kevin Winter
: > > Hello, > > I am having same problem. I am able to use other customer id perfectly > with the same script but for some customers only i am this type of > error. I am using the production environment. > > AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'-1&#x

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2012-01-11 Thread Chirag
Hello, I am having same problem. I am able to use other customer id perfectly with the same script but for some customers only i am this type of error. I am using the production environment. AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'-1' Service[CampaignService.get] Thanks,

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2011-12-28 Thread Kevin Winter
Hi, Unfortunately, the sandbox has its own set of dummy accounts. You can read more about how to get started with the sandbox here: http://code.google.com/apis/adwords/docs/sandbox.html#getting-started - Kevin Winter AdWords API Team On Wednesday, December 28, 2011 8:45:58 AM UTC-5, Felipe -

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2011-12-28 Thread Felipe - Goobest
AdWords API using the Java programming language. > > > I was able to connect, and managed to get the entire hierarchy of my > > mcc. But if I try to connect to a client account, it throws an > > exception. > > > The Id is correct, I tried putting it in the following forma

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2011-12-28 Thread Felipe - Goobest
AdWords API using the Java programming language. > > > I was able to connect, and managed to get the entire hierarchy of my > > mcc. But if I try to connect to a client account, it throws an > > exception. > > > The Id is correct, I tried putting it in the following forma

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2011-12-28 Thread Kevin Winter
owing formats: > > 11 (AuthenticationError.CUSTOMER_NOT_FOUND) > 111-111- (invalid ID) > cli...@gmail.com (invalid ID) > > I would like to know what the correct way to connect with the > customer's account. > > I am trying as follows: > > AdWordsUser AdWo

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2011-12-26 Thread Danial Klimkin
Hello Felipe, It could be either "123-456-7890" or "1234567890". Please make sure you use correct login credentials (MCC login and password) and customer account ID is correct. If everything else fails, please send me your MCC ID, login and full XML log of your request and server reply over em

AuthenticationError.CUSTOMER_NOT_FOUND

2011-12-24 Thread Felipe - Goobest
: 11 (AuthenticationError.CUSTOMER_NOT_FOUND) 111-111- (invalid ID) cli...@gmail.com (invalid ID) I would like to know what the correct way to connect with the customer's account. I am trying as follows: AdWordsUser AdWordsUser user = new ("myem...@gmail.com", "mypa

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2011-12-09 Thread Kevin Winter
following code > >... > > but i gave the fillowing error when it tries to run CampaignPage page > = cs.get(s) : > > AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'292-505-0786' > Service[CampaignService.ge

AuthenticationError.CUSTOMER_NOT_FOUND

2011-12-06 Thread TDev
{ .. } } } catch (Exception ex) { ... } } but i gave the fillowing error when it tries to run CampaignPage page = cs.get(s) : AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'292-505-0786'

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2011-12-05 Thread Kevin Winter
ves me the following error, and I can not find the solution. > Error >AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'950-136-8992' > Service[CampaignService.mutate] > Can anyone help me please. > thank you very much > B Anand > -- =~=~=~=~=~=~=~=~=~=

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2011-12-05 Thread Danial Klimkin
Hello fdb10, For v201109 only clientCustomerId could be used for account identification. Please use the client IDs. -Danial, AdWords API Team. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.googl

AuthenticationError.CUSTOMER_NOT_FOUND

2011-12-05 Thread banan...@yahoo.com
ing error, and I can not find the solution. Error AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'950-136-8992' Service[CampaignService.mutate] Can anyone help me please. thank you very much B Anand -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our b

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2011-12-03 Thread JKW
I am having the same problem. Any resolution on this? On Nov 14, 10:51 am, Kevin Winter wrote: > Hi Pablo, >   Could you please email me off-list with the specific AdWords Customer ID > in question? > > - Kevin Winter > AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Al

AuthenticationError.CUSTOMER_NOT_FOUND

2011-12-01 Thread fdb10
Hi All, I'm having problem with running the example codes from the PHP Client Library. I'm using sandbox with library version v201109. Im also using "clientEmail" instead of "clientCustomerId". What configuration should I do to run the example. Thanks. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: AuthenticationError.CUSTOMER_NOT_FOUND

2011-11-14 Thread Kevin Winter
Hi Pablo, Could you please email me off-list with the specific AdWords Customer ID in question? - Kevin Winter AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwo

AuthenticationError.CUSTOMER_NOT_FOUND

2011-11-11 Thread pablo
following error, and I can not find the solution. Error AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'XXX-XXX-' Service[CampaignService.mutate] Can anyone help me please. thank you very much Pablo -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our b

AdWords API Re: AuthenticationError.CUSTOMER_NOT_FOUND

2010-03-29 Thread AdWords API Advisor
Hi, I cannot find that request ID anywhere in the production logs. Can you double check your settings and make sure you are sending this request to the production URL? Best, - Eric On Mar 26, 6:27 am, "pollard_pi...@yahoo.co.uk" wrote: > Hi Eric, > > Production.  It works fine on sandbox, it i

AdWords API Re: AuthenticationError.CUSTOMER_NOT_FOUND

2010-03-26 Thread pollard_pi...@yahoo.co.uk
Hi Eric, Production. It works fine on sandbox, it is when we try to connect up with the live service that we have a problem. The request ID from the SOAP_xml.log file is d5cc334945338399089e5638e67ff50b This is the API being used: https://adwords.google.com/api/adwords/ cm/v200909" xmlns:ns2="h

AdWords API Re: AuthenticationError.CUSTOMER_NOT_FOUND

2010-03-23 Thread AdWords API Advisor
I > keep getting the error > > AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'mycustomerid' > > I've ensured that I'm using the right client ID by copying and pasting > from the MCC's client list.  I've tried with and without the - marks > in the I

AdWords API AuthenticationError.CUSTOMER_NOT_FOUND

2010-03-22 Thread dawn
Hi, when trying to make a request to the KeywordToolService, however I keep getting the error AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'mycustomerid' I've ensured that I'm using the right client ID by copying and pasting from the MCC's client list. I'