Hi Nick, Did this happen to your existing account created a long time ago? Or did this happen to your newly created account?
Can you provide request and response SOAP logs (with your credential information stripped)? Best, Thanet, AdWords API Team On Tuesday, June 2, 2015 at 6:24:47 AM UTC+9, Nick Zhu wrote: > > Hi guys, > For the past few days we've been seeing a lot of exceptions due to > AuthenticationError.CUSTOMER_NOT_FOUND. > > Google.Api.Ads.AdWords.Lib.AdWordsApiException: An API exception has > occurred. See ApiException and InnerException fields for more details. ---> > System.Web.Services.Protocols.SoapException: > [AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'<null>'] > at > System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage > > message, WebResponse response, Stream responseStream, Boolean asyncCall) > at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String > methodName, Object[] parameters) > at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String > methodName, Object[] parameters) > --- End of inner exception stack trace --- > at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String > methodName, Object[] parameters) > at Google.Api.Ads.AdWords.v201409.ManagedCustomerService.get(Selector > serviceSelector) > > > We're using the C# .NET library, are you guys aware of any issues with > this call, or do you know anything about this error ? > > > Thank you very much, > Nick > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/932be119-de86-4572-af2d-0cbd9668bb5b%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
