Re: discrepancy between API and UI

2018-12-28 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
5:19:31 PM UTC-5, Xiaoyun Yang wrote: > > Hey, just wanted to follow up. Is there any update on this issue? > > On Monday, November 19, 2018 at 10:47:39 AM UTC-5, Michael Cloonan > (AdWords API Team) wrote: >> >> Hello, >> >> I'm sorry for the slow

Re: About TV screen correspondence

2018-12-18 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, This new targeting setting should be completely available in all API versions when it launches, not just the newest one. Regards, Mike, AdWords API Team On Monday, December 17, 2018 at 8:33:43 PM UTC-5, yuki_ishih...@lockon.co.jp wrote: > > Thanks for your kind answer. > > Will the "TV

Re: Age Range Performance Report creating problem when i use where criteria for specific age range.

2018-11-29 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
r your response. > > https://groups.google.com/d/msg/adwords-api/plL2q2eYAbs/O6SVIoR2AQAJ > > On Friday, November 16, 2018 at 6:09:47 PM UTC+5, Michael Cloonan (AdWords > API Team) wrote: >> >> Hello, >> >> I got this filter to work with a value of "18to24". Pl

Re: discrepancy between API and UI

2018-11-19 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
> > Just want to follow up to see what's the status for this issue - > > Thanks > > On Wednesday, November 7, 2018 at 2:21:03 PM UTC-5, Xiaoyun Yang wrote: >> >> That would be greatly appreciated. Thank you! >> >> On Wednesday, November 7, 2018 at

Re: [About max length of Final URL suffix at account level and campaign level] What's max length of Final URL suffix at account level and campaign level

2018-11-19 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, The limits in the API should match the limits in the web interface. There is no published maximum limit for this field, but keep in mind that a URL has a maximum limit of around 2000 characters

Re: Age Range Performance Report creating problem when i use where criteria for specific age range.

2018-11-16 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Regards, Mike, AdWords API Team On Wednesday, November 14, 2018 at 9:01:51 AM UTC-5, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > Not yet, unfortunately. I've reached out again to try to get any > information I can. > > Regards, > Mike, AdWords API Team >

Re: Age Range Performance Report creating problem when i use where criteria for specific age range.

2018-11-14 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
> > On Friday, November 9, 2018 at 7:07:45 PM UTC+5, Michael Cloonan (AdWords > API Team) wrote: >> >> Hello, >> >> Thanks for the extra information you provided. This field is marked as >> filterable, but I'm not able to get it to filter properly

Re: Adwords UserListService returning inconsistent id, is_read_only, size value types for user lists

2018-11-09 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, For client-library-specific issues like this, your best bet is to file a bug against the appropriate GitHub issue tracker: https://github.com/googleads/google-api-ads-ruby/issues Please feel free to file a bug there and we can follow up on GitHub. Thanks for reporting this! Regards, Mi

Re: Age Range Performance Report creating problem when i use where criteria for specific age range.

2018-11-09 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, Thanks for the extra information you provided. This field is marked as filterable, but I'm not able to get it to filter properly; as you mentioned, it's always returning 0 rows. I've reached out internally to an expert on this field to determine if this is a bug or if it requires a diff

Re: discrepancy between API and UI

2018-11-07 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
m On Wednesday, November 7, 2018 at 1:22:33 PM UTC-5, Xiaoyun Yang wrote: > > I just sent a screenshot to you. Thanks very much for taking a look! > > On Wednesday, November 7, 2018 at 12:40:50 PM UTC-5, Michael Cloonan > (AdWords API Team) wrote: >> >> Hello, >> &g

Re: discrepancy between API and UI

2018-11-07 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, Can you include a screenshot that has more context, including column names and filters, to help us investigate? You can reply privately to me rather than post publicly by using the drop-down arrow at the top-right of my post. Regards, Mike, AdWords API Team On Wednesday, November 7, 201

Re: Adwords API : GetCampaign.php > Number of results found: 0

2018-10-30 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
in its sub-accounts. If you change the customer ID you specify in the API request to the one where the campaign is located, it should return correctly. Regards, Mike, AdWords API Team On Monday, October 29, 2018 at 9:01:30 AM UTC-4, Michael Cloonan (AdWords API Team) wrote: > > Hello,

Re: Adwords API : GetCampaign.php > Number of results found: 0

2018-10-29 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
pdate about this issue ? > > > On Thursday, 18 October 2018 20:25:08 UTC+8, Michael Cloonan (AdWords API > Team) wrote: >> >> Hello, >> >> It looks like you may be having trouble receiving email, so I will >> include the reply I sent via email here so tha

Re: Adwords API : GetCampaign.php > Number of results found: 0

2018-10-18 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, It looks like you may be having trouble receiving email, so I will include the reply I sent via email here so that you can keep up to date with the latest on this issue. The log file you provided doesn't actually include any SOAP, which looks > like XML. You should take a look through t

Re: AuthenticationError.OAUTH_TOKEN_INVALID

2018-10-01 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, The best way to debug this kind of issue is to actually capture the network traffic or log the HTTP headers as you're making the call, to see whether or not you're actually successfully creating an access token. In the code you provided, you're using a non-recommended method of handling

Re: How can I get added to Responsive Search Ad Pilot?

2018-09-06 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, For now, the main way to get onto this whitelist is by going through your Google account manager. If you don't have such a representative, you are not eligible at this time. Regards, Mike, AdWords API Team On Monday, September 3, 2018 at 2:22:39 AM UTC-4, Dannison Yao (AdWords API Team

Re: Invite email google adwords

2018-08-06 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
018 г., 20:26:35 UTC+5 пользователь Michael Cloonan > (AdWords API Team) написал: >> >> Hello, >> >> We are not currently accepting new accounts onto this whitelist. I >> apologize for the inconvenience. >> >> Regards, >> Mike, AdWords API Team &g

Re: Batch Jobs failing with inconsistent errors

2018-07-27 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Sanjay, Could you reply to me privately by choosing "reply privately to author" from the drop down at the top-right of my post, and please include: - At least one full set of operations that you submitted which resulted in these errors - At least one full error message from the r

Re: Adwords API Deprecation notice received today cites incorrect month

2018-06-29 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Erik, Yes, the v201710 sunset will be happening on July 25, 2018. We will be sending out a correction email. Thank you for bringing this to our attention. Regards, Mike, AdWords API Team On Friday, June 29, 2018 at 12:06:45 AM UTC-4, erik.thomp...@varsitytutors.com wrote: > > Adwords Te

Re: API sunset

2018-06-29 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, Unfortunately, the email we sent out had a typo and should have indicated the same date as other sources: July 25, 2018. We are in the process of sending out a correction email. I apologize for the confusion. Regards, Mike, AdWords API Team On Friday, June 29, 2018 at 12:06:45 AM UTC-4

Re: Shopping Performance Report API and mapping of products and ads

2018-06-25 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, I am not an expert on how the AdWords UI generates its reports, but this restriction is enforced on the backend for technical reasons. The UI may be built in such a way that it fills in this information from another source for that specific report type, or some other workaround. I apolo

Re: BatchJobService not returning downloadUrl

2018-06-21 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, We have regenerated the download URL for that batch job. Regards, Mike, AdWords API Team On Thursday, June 21, 2018 at 7:49:57 AM UTC-4, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > I apologize for the delayed turnaround here. I am following up with the >

Re: BatchJobService not returning downloadUrl

2018-06-21 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
all, >> >> Was just checking back in to see if there was any new news, since the >> thread hasn't been updated in over a week. >> >> Cheers, >> Wesley >> >> On Tuesday, June 12, 2018 at 2:20:54 PM UTC+2, Michael Cloonan (AdWords >> API Te

Re: request size limit exceeded on sitelinks only

2018-06-20 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Davi Lima wrote: > > Is this limit still valid / documented somewhere? > > Best, > Davi Medeiros > > Em segunda-feira, 18 de abril de 2016 15:03:44 UTC+2, Michael Cloonan > (AdWords API Team) escreveu: >> >> Hello, >> >> It is not yet, but I am working

Re: BatchJobService not returning downloadUrl

2018-06-12 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Tuesday, June 12, 2018 at 5:42:31 AM UTC-4, wes...@channable.com wrote: > > Hello, > > I have just ran into the issue of having no `dowloadUrl` again for batch > job id 759856332 > > > On Thursday, June 7, 2018 at 5:28:34 PM UTC+2, Michael Cloonan (AdWords > A

Re: Invite email google adwords

2018-06-08 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, We are not currently accepting new accounts onto this whitelist. I apologize for the inconvenience. Regards, Mike, AdWords API Team On Friday, June 8, 2018 at 10:40:33 AM UTC-4, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > I am going to look into the possibili

Re: Invite email google adwords

2018-06-08 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, I am going to look into the possibility of adding new accounts to this whitelist. The last I heard we are not widely accepting new accounts into the whitelist, but I'll let you know what I hear back. Regards, Mike, AdWords API Team On Thursday, June 7, 2018 at 11:24:08 PM UTC-4, Trường

Re: BatchJobService not returning downloadUrl

2018-06-07 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
gt; > Hi Michael, > > Any news? I have customers waiting to here from me about this. > > Thanks, > Wesley > > On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan (AdWords API > Team) wrote: >> >> Hello, >> >> Yes, when the job is done th

Re: BatchJobService not returning downloadUrl

2018-06-05 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
l` from now on? If we > don't have one, should I just raise the issue here again? > > On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords API > Team) wrote: >> >> Hello, >> >> Can you provide the full SOAP request/response for that partic

Re: BatchJobService not returning downloadUrl

2018-06-04 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
ns': > 'https://adwords.google.com/api/adwords/cm/v201802'}} > > > We expect there to be an `rval` key within the `mutateResponse`. This is > usually where we get the data from the URL from. > > Any advice there? > > > On Monday, June 4, 2018 at 1:54:48 PM U

Re: BatchJobService not returning downloadUrl

2018-06-04 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
posted earlier, we were having around > 1,000 jobs a day have this issue. Looks like for the past day or two, we > haven't had any, so it's looking good. > > Thanks, > Greg > > On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords API > Team) wrot

Re: BatchJobService not returning downloadUrl

2018-06-01 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
h job id: 744483600, we now get a `downloadUrl`, but it returns a > 404. We have a few other batch jobs with the same problem. > > Another with the same issue: > batch_job_id = 745104354 > > If you need more, I can provide them. > > > On Friday, June 1, 2018 at 3:0

Re: BatchJobService not returning downloadUrl

2018-06-01 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
, and please include any relevant batch job IDs for ones that aren't fixed so we can investigate. Regards, Mike, AdWords API Team On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > Thanks for the additional details. Since it

Re: BatchJobService not returning downloadUrl

2018-05-29 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
2104, 'numOperationsSucceeded': 2104, > 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0 > > but we still have no downloadUrl > > > On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords API > Team) wrote: >> >> Hello, &g

Re: BatchJobService not returning downloadUrl

2018-05-25 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, That is strange; I will get in contact with the team in charge of that service and see what we can do to get you the downloadUrl, and also investigate why this happened. Regards, Mike, AdWords API Team On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com wrote: > > We are h

Re: Campaign Criterion ID for OS of all versions

2018-05-25 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, I have confirmed your suspicion that -1 means "all versions". We are going to look into a better way to document or present this information so it's clear right away. Regards, Mike, AdWords API Team On Friday, May 25, 2018 at 8:07:23 AM UTC-4, Michael Cloonan (AdWords A

Re: Campaign Criterion ID for OS of all versions

2018-05-25 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, I'm going to look into what these -1 values mean and I'll post back here with my findings. Thanks for bringing this up! Regards, Mike, AdWords API Team On Thursday, May 24, 2018 at 9:45:02 PM UTC-4, Gary Jiang wrote: > > Hi, > > I am trying to configure some criterion of a campaign inclu

Re: How to validate AdGroupFeed Matching Functions against feed

2018-05-23 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, There is no way to see exactly what feed items are matched by a specific matching function, unfortunately. That sounds like a great idea, however, so I'm going to pass it along to the team to see if it's something we can add in the future. Regards, Mike, AdWords API Team On Tuesday, Ma

Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

2018-05-07 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
:49:54 AM UTC-4, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > We have identified the cause of this and are in the process of rolling out > a fix. I would expect it to be live sometime early next week, but I will > post again here when I confirm that it is rolle

Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED - POST /api/adwords/ch/v201802/CustomerSyncService

2018-05-07 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, I've gotten word that this issue should be resolved now. Please let me know if you are still getting this type of failure so that we can take another look. Regards, Mike, AdWords API Team On Monday, April 16, 2018 at 10:33:35 PM UTC-4, Chris wrote: > > Hi Luis - we are still encounterin

Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

2018-04-19 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
, vygintas.s...@adform.com wrote: > > Hi, > > Do you have the ETA for this? We applied a temporary workaround, but this > situation is getting a bit annoying. > > Ragards, > Vygintas > > On Tuesday, April 17, 2018 at 3:31:11 PM UTC+3, Michael Cloonan (AdWords > API Te

Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

2018-04-17 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
day, April 16, 2018 at 3:44:58 PM UTC+3, Michael Cloonan (AdWords > API Team) wrote: >> >> Hello, >> >> We have gotten another report of this same issue, so I've escalated for >> our team to take a look. I will let you know as soon as I have more >>

Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

2018-04-16 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, We have gotten another report of this same issue, so I've escalated for our team to take a look. I will let you know as soon as I have more information to share. Regards, Mike, AdWords API Team On Sunday, April 15, 2018 at 11:59:33 PM UTC-4, Luis Xander Talag (AdWords API Team) wrote:

Re: Accessing the "Ad Suggestions" setting of an Account through the API?

2018-03-30 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
March 12, 2018 at 6:56:48 AM UTC-5, Michael Cloonan (AdWords > API Team) wrote: >> >> Hello, >> >> Modifying this feature is not currently supported in the AdWords API. >> >> Regards, >> Mike, AdWords API Team >> >> On Friday, March 9, 2018 at 3

Re: Accessing the "Ad Suggestions" setting of an Account through the API?

2018-03-12 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, Modifying this feature is not currently supported in the AdWords API. Regards, Mike, AdWords API Team On Friday, March 9, 2018 at 3:44:12 PM UTC-5, Sean Hayes wrote: > > Hello > > I have multiple accounts running on Adwords that are currently using the > enabled "Ad Suggestions" setting

Re: Ongoing issues with LabelService.get

2018-02-28 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hi everyone, All issues with LabelService should now be resolved. Please make sure to file issues on the forum if you encounter any more difficulties with using this service. Regards, Mike, AdWords API Team On Tuesday, November 14, 2017 at 3:20:07 PM UTC-5, Michael Cloonan (AdWords API Team

Re: Max number of days for membershipLifeSpan in CrmBasedUserList (v201509 AdWords API)

2018-02-22 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
indicate a 180 day limit. > > Has the limit perhaps been updated from 180 to 540 since the reply a > couple years ago, and some sample code is out of date, or is the limit > still 180, but documentation could use some updated? > > Thanks in advance, > > -Rob > > On Fr

Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

2018-02-07 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
using first party uploads. Regards, Mike, AdWords API Team On Tuesday, December 5, 2017 at 8:14:33 AM UTC-5, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > I will investigate how exactly those values are meant to be communicated > to you in this case. From the way it was

Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

2017-12-05 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
e W. > > > > On Monday, December 4, 2017 at 5:42:12 AM UTC-8, Michael Cloonan (AdWords > API Team) wrote: >> >> Hello, >> >> It sounds like you should probably be using FirstPartyUploadMetadata >> <https://developers.google.com/adwords/api/docs/

Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

2017-12-04 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Friday, December 1, 2017 at 1:54:30 PM UTC-5, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > I apologize for the slow turnaround. I still haven't been able > to determine exactly how these fields are meant to be used. I have > escalated the priority internally i

Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

2017-12-01 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
can provide. > > - Steve W > > > On Monday, November 13, 2017 at 11:22:58 AM UTC-8, Michael Cloonan > (AdWords API Team) wrote: >> >> Hello, >> >> As this is a new feature, I am still trying to track down someone who >> knows it well so that we can p

Re: How can I retrieve conversion using ConversionTrackerService

2017-11-28 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, Can you please reply to me privately with the Customer ID and the name/id of the conversion tracker you're trying to retrieve so I can take a closer look? You can use "Reply privately to author" at the top right of my post. Thanks, Mike, AdWords API Team On Monday, November 27, 2017 at

Ongoing issues with LabelService.get

2017-11-14 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hi everyone, We are aware of ongoing issues with labels recently created through the AdWords API or AdWords Scripts, including: New labels may not be visible in the AdWords UI or retrievable through the AdWords API or AdWords Scripts. Users cannot create new labels with names matching the labels

Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

2017-11-13 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
, Steve Wilhelm wrote: > > Any progress on the valid values for bridgeMapVersionId and partnerId and > if they are not correct would they be the cause of the > OfflineDataUploadError? > > - Steve W. > > On Thursday, November 9, 2017 at 5:51:57 AM UTC-8, Michael Cloonan &g

Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

2017-11-09 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, I am looking into the intended usage for these fields and I will respond here again once I have more information to share. Regards, Mike, AdWords API Team On Wednesday, November 8, 2017 at 8:49:44 PM UTC-5, Steve Wilhelm wrote: > > Getting the following error > > ERROR:suds.client: > >

Re: "--" for crossDeviceConversions since yesterday

2017-10-31 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
value >> yet. >> >> Regards, >> Mike, AdWords API Team >> >> On Monday, October 30, 2017 at 12:46:15 PM UTC-4, Michael Cloonan >> (AdWords API Team) wrote: >>> >>> Hello, >>> >>> I have reached out to our

Re: "--" for crossDeviceConversions since yesterday

2017-10-30 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, This change to return '--' under some circumstances is intentional. This value indicates that there is not enough information to calculate a value yet. Regards, Mike, AdWords API Team On Monday, October 30, 2017 at 12:46:15 PM UTC-4, Michael Cloonan (AdWords API Team) wrote:

Re: "--" for crossDeviceConversions since yesterday

2017-10-30 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, I have reached out to our engineering team to take a look. Hopefully we will be able to revert to the previous behavior so '--' is not returned. I will update here when I have more information. Regards, Mike, AdWords API Team On Monday, October 30, 2017 at 6:41:46 AM UTC-4, Zweitze wrot

Re: AWQL Reporting slowdown?

2017-10-18 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
down > after the one that happened about 6 months ago (which was discussed in > detail in this forum as well) > > Cheers, > MG > > > > On Tuesday, October 17, 2017 at 6:01:00 PM UTC+5:30, Michael Cloonan > (AdWords API Team) wrote: >> >> Hello, >&g

Re: AWQL Reporting slowdown?

2017-10-17 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, Thanks for the answers to my questions, AdWordsApiUser. For the last question, can you give the real-time it takes to run reports previously and now, rather than just how much slower it is relatively to before? Regards, Mike, AdWords API Team On Tuesday, October 17, 2017 at 3:02:12 AM U

Re: AWQL Reporting slowdown?

2017-09-27 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
urned or anything else changed in the content of the reports? - For a single report, how long did it take previously and how long does it take now? Regards, Mike, AdWords API Team On Tuesday, September 26, 2017 at 8:02:13 AM UTC-4, Michael Cloonan (AdWords API Team) wrote: > > Hello, >

Re: AWQL Reporting slowdown?

2017-09-26 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
m=email&utm_source=footer#!topic/adwords-api/lnuRYUwohNw >> >> A swift resolution will be appreciated :-) >> >> MG >> >> >> On Tuesday, September 19, 2017 at 8:04:09 PM UTC+8, Michael Cloonan >> (AdWords API Team) wrote: >>> >>>

Re: AWQL Reporting slowdown?

2017-09-19 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, No, that will not be necessary; you specifically specified AWQL so I wanted to know if you had done any tests narrowing that down. When you say your "job", you mean that your job runs multiple reports that, in aggregate, used to take 8 hours and now take 16, right? It's not a single rep

Re: AWQL Reporting slowdown?

2017-09-18 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, Are you only seeing this issue with AWQL reports, or are you seeing the same issue if you run reports with the definition-style selector as well? I'm curious if it's AWQL-specific or if the slowdown is general to all reporting. Regards, Mike, AdWords API Team On Monday, September 18, 2

Re: Strange day limit hit - rateName=OperandTypePerDay

2017-09-07 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, Can you please reply to me privately with the CID where you signed up for your developer token (so I can double-check what level of access it has), and also with the SOAP request/response where you're getting this error message so that I can see it in context? Regards, Mike, AdWords API

Re: Offline conversion feed - Update conversion value or Delete conversion

2017-09-05 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, To my knowledge there are no plans to change this functionality. This is dictated at the AdWords product level, meaning that no matter how you access AdWords, this restriction is in place, so there isn't really anything we can do from the API side to circumvent it. Regards, Mike, AdWord

Re: 500: Internal Server Error - CRITERIA_PERFORMANCE_REPORT

2017-08-24 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
gt; do get updates for api release and sunset announcements, but failures like > this one were not mentioned there. > > Thanks again! > --Sheena. > > > > On Thursday, August 24, 2017 at 7:41:33 AM UTC-4, Michael Cloonan (AdWords > API Team) wrote: >> >> Hello, >&

Re: Timing of adGroupType update to "SEARCH_DYNAMIC_ADS"

2017-08-24 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, I'm not sure the specific plan for rollout for this change, so I'm going to do some digging on my side and I'll let you know more specifics once I have figured them all out. Regards, Mike, AdWords API Team On Thursday, August 24, 2017 at 1:31:08 AM UTC-4, Ido Weiss wrote: > > Hi Adwords

Re: 500: Internal Server Error - CRITERIA_PERFORMANCE_REPORT

2017-08-24 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, We pushed out a fix this morning that should allow you to retrieve your reports without error. Please let me know if you are still running into issues. Regards, Mike, AdWords API Team On Wednesday, August 23, 2017 at 6:36:48 AM UTC-4, Michael Cloonan (AdWords API Team) wrote

Re: Unexpected error when adding member to CrmUserList

2017-08-23 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, I apologize for the confusion. This feature is restricted to a whitelist. We mentioned this in the release notes , and I will make sure that we update the documentation accordingly. Regards, Mik

Re: 500: Internal Server Error - CRITERIA_PERFORMANCE_REPORT

2017-08-23 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, The team has made progress on determining the cause of this issue, but a fix is still in progress. I will let you know as soon as I have more information. Regards, Mike, AdWords API Team On Wednesday, August 23, 2017 at 2:15:24 AM UTC-4, Mediative Reporting wrote: > > Hello, is there a

Re: AdGroupAdService not returning all ads

2017-08-21 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, Can you reply to me privately (top right dropdown on my post) with the Ad Group/Ad IDs of some ads that you expect should have been returned but were not? Regards, Mike, AdWords API Team On Monday, August 21, 2017 at 3:58:29 AM UTC-4, Matej Drobnic wrote: > > Hi, > > I am having problem

Re: AdType for expanded dynamic search ad in AD_PERFORMANCE_REPORT

2017-06-26 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
wrote: > > HI Michael, > > Do we have any update for the solution? > > Thanks! > > On Monday, June 19, 2017 at 8:24:11 PM UTC+8, Michael Cloonan (AdWords API > Team) wrote: >> >> Hello, >> >> Thank you for the extra information. We are currently

Re: AdType for expanded dynamic search ad in AD_PERFORMANCE_REPORT

2017-06-19 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
s) > > Thanks! > > On Thursday, June 15, 2017 at 8:34:28 PM UTC+8, Michael Cloonan (AdWords > API Team) wrote: >> >> Hello, >> >> Can you confirm what version of the API you're using to make this >> request? I believe it's an issue with how the

Re: API Geo targeting, GEO_PERFORMANCE_REPORT, and Google Maps

2017-06-19 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
wrote: > > Hello, > > Is it possible to get Locations to target based on the location entered? > like in the screen shots, If not the real Map ? > > > > On Monday, 27 April 2015 19:03:53 UTC+5:30, Michael Cloonan (AdWords API > Team) wrote: >> >> I apologi

Re: Difference between keyword search volume trough API and Keyword planner tool

2017-06-16 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, Unfortunately, there is no guarantee that the TargetingIdeaService or TrafficEstimatorService will offer exactly identical results to the Keyword Planner on the web interface. This may be one of those cases where the differences manifest, and there is simply nothing we can do to get them

Re: Adwords API Upgraded to v201609 since more than a month but still it says "You've submitted 3.59% of your AdWords API requests to v201607 within the past seven days"

2017-06-16 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, I just re-ran an analysis for this account, and it looks like all calls are on v201609 now. Perhaps the previous analysis was run right at the tail end of your transition. Keep in mind that v201609 is the next version to be sunset, and is currently scheduled to be removed on October 2,

Re: AdType for expanded dynamic search ad in AD_PERFORMANCE_REPORT

2017-06-15 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, Can you confirm what version of the API you're using to make this request? I believe it's an issue with how the reports are published, but this may vary by version and knowing your version will help me narrow down. I believe that this is currently under the "UNKNOWN" umbrella, so I'm goi

Re: ConversionTypeName segment in VIDEO_PERFORMANCE_REPORT cannot be used with Conversions metric

2017-06-15 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, In some cases, a single click can be counted towards more than one conversion type. In reports where this interaction would produce confusing or altogether incorrect data, the fields are instead marked as incompatible with each other. Regards, Mike, AdWords API Team On Wednesday, June

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

2017-06-06 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, We have rolled out some improvements to the MediaService that should reduce or eliminate these unexpected errors when uploading images. Regards, Mike, AdWords API Team On Monday, April 17, 2017 at 5:10:54 AM UTC-4, irene.are...@jot-im.com wrote: > > Ok Anash, if I try again and the erro

Re: Stalling batch jobs may be back?

2017-06-02 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, We have finalized all those jobs for you. We're looking into making sure that this doesn't continue to happen going forward with new jobs as well. Regards, Mike, AdWords API Team On Thursday, June 1, 2017 at 8:57:24 AM UTC-4, Michael Cloonan (AdWords API Team) wrote: > &

Re: Stalling batch jobs may be back?

2017-06-01 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, I have contacted the team to have them investigate those IDs and see if they can get them canceled for you. I'll let you know when I hear back. Regards, Mike, AdWords API Team On Thursday, June 1, 2017 at 4:31:57 AM UTC-4, Džiugas Petkevičius wrote: > > I think we experiencing same probl

Re: Ad Performance Report. 'status' field return value

2017-05-24 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, Thanks for the report. I do not believe this is expected; you should be getting values like "ENABLED" or "PAUSED", as you said. I will follow up with our engineering team and let you know when I have any information to share. Regards, Mike, AdWords API Team On Wednesday, May 24, 2017 a

Re: Get rules of a REMARKETING UserList

2017-05-03 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, That is correct, the advanced options do push it into the bucket of unsupported list types via the API. That should be included along with the other requested types from this thread, if that feature is indeed built out into the API. I can say that the team is still aware of the request,

Re: Rails Adwords API - cannot load such file -- adwords_api

2017-03-28 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
27; > > I am requiring the 'adwords_api' file in the controller when getting this > error. > > Would be great to know how you fixed this issue. > > Thanks > > Arjun > > > > > On Thursday, July 9, 2015 at 7:00:32 PM UTC+5:30, Michael Cloonan (AdWor

Re: BatchJob runtime performance issue

2017-03-27 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
, March 13, 2017 at 1:22:58 PM UTC-4, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > There are no particular performance guidelines or guarantees I can share > with you. The team is currently looking into why the BatchJobService may be > performing slower than expected,

Re: BatchJob runtime performance issue

2017-03-13 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, There are no particular performance guidelines or guarantees I can share with you. The team is currently looking into why the BatchJobService may be performing slower than expected, and I will let you know when I have any more information. Regards, Mike, AdWords API Team On Monday, Mar

Re: BudgetOrdreService Whitelisting

2017-02-27 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, BudgetOrderService is only useful if you're using consolidated billing for invoices. If that's the case and you think it would help you out, please reply to me privately with a brief summary of the use case and the account ID you want whitelisted and I can file on your behalf. Regards,

Re: What changes are included in the CustomerSyncService?

2016-12-01 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, No, changes like that should not affect the CustomerSyncService. The main use case of service is intended to keep the data structure of the account in sync if there are multiple entities that access the account. For example, you can grab a list of changes since the last time you looked a

Re: auth.ini how to set up?

2016-11-29 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
long to other account and some belong to > another? > > Thank you. > > On Thursday, June 12, 2014 at 9:08:27 PM UTC+8, Michael Cloonan (AdWords > API Team) wrote: >> >> Hello, >> >> The developerToken is a string associated with your MCC, that must be >

Re: retrieve keyword ideas in bulk - using AdWords API / TargetingIdeaService

2016-11-28 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
ks again > /best > /javier > > > > > > > > > El lunes, 28 de noviembre de 2016, 11:04:09 (UTC-3), Michael Cloonan > (AdWords API Team) escribió: >> >> Hello, >> >> Each call to the TargetingIdeaService is only able to provide results for >>

Re: retrieve keyword ideas in bulk - using AdWords API / TargetingIdeaService

2016-11-28 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, Each call to the TargetingIdeaService is only able to provide results for a single separate query. If you have 10k unique entities that each require separate contexts for the TargetingIdeaService, then unfortunately, yes, you will need to make 10k different calls. Regards, Mike, AdWords

Re: Bug Report: AccountPerformanceReport does not include data from Universal App Campaigns

2016-11-18 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, Universal App Campaign data is only available in the Campaign Performance Report currently. I can share your feedback with the team that you'd like it in other reports as well. Regards, Mike, AdWords API Team On Thursday, November 17, 2016 at 2:26:37 PM UTC-5, AdWordsApiUser wrote: > >

Re: Hi experts i am gettting issue in setup google adwords api in php

2016-11-16 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, It appears that this account is an AdWords Express account, which I do not believe is accessible through the API. Please try following the same steps you tried but using a regular AdWords account to see if that resolves the issue. Regards, Mike, AdWords API Team On Wednesday, November

Re: Trying to find some c# sample code for sending a Dynamic Remarketing csv file up to Google's AdWords system.

2016-11-16 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, When I said "ad creation", I was referring to "Dynamic Ads" as described here: https://support.google.com/adwords/answer/3124536 This cannot be done via the API, and is a one-time step that needs to be done on the web interface before you begin. Yes, feeds are very much like custom data

Re: Trying to find some c# sample code for sending a Dynamic Remarketing csv file up to Google's AdWords system.

2016-11-15 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, You can modify what data appears in these ads using the Feed Services, but you don't have to limit to one request at a time. You should be able to create thousands of feed items in a single mutate request by adding more operations. The guide probably only shows one because it wants to sh

Re: Stalling batch jobs may be back?

2016-11-07 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
avoiding this case in our scripts. > > Cheers, and apologies for pestering you! > - Adrian. > > On Friday, November 4, 2016 at 8:28:59 AM UTC-4, Michael Cloonan (AdWords > API Team) wrote: >> >> Hello, >> >> We have cleared out the current queue of stalle

Re: Stalling batch jobs may be back?

2016-11-04 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
Team On Wednesday, November 2, 2016 at 8:43:35 AM UTC-4, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > I apologize for the slow response. I will see what we can do about the > currently running jobs to clear things up and let you run new ones. > > Regards, >

Re: Stalling batch jobs may be back?

2016-11-02 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
to remove > them from your end please? > > Thanks again for your assistance, > - Adrian. > > On Monday, October 31, 2016 at 8:55:09 AM UTC-4, Michael Cloonan (AdWords > API Team) wrote: >> >> Hello, >> >> These jobs actually ran into a very rare issue th

Re: Stalling batch jobs may be back?

2016-10-31 Thread &#x27;Michael Cloonan (AdWords API Team)' via AdWords API Forum
this issue as well, although I don't have a timeframe for when it might be available. For now, you should take the steps I mentioned above if you run into more cases like this. Regards, Mike, AdWords API Team On Friday, October 28, 2016 at 12:39:04 PM UTC-4, Michael Cloonan (AdWords API

  1   2   3   4   5   6   7   8   >